Great, convenient Location, accessible from airport and many business/ shopping points. Absolutely clean facilities- clean/ new shower, toilets. We traveled from New York and the hotel being a western chain is at par with US/ western locations. Young, polite, professionally trained, energetic staff add values to the service , above all Accor hotels initiatives on recruiting staff with disabilities is applauded. Breakfast and Spiceit restaurant food was amazing with both indian and western cuisine and quality food spread. It was a wonderful experience! Loved it and will come back for sure!

Showers could use exhaust fans.

Love the place and the room. Quite cozy. The reception needs to be a little more faster. The reception is really slow at allocating rooms and organizing the guests. Other than that the experience was quite good .

The breakfast buffet could be better. And the rest buffet costed 1,300 including tax which is absolutely not worth it. The reception needs to be a little more faster. The reception is really slow at allocating rooms and organizing the guests.

A great option near IIT Powai. The room is typical IBIS with the micro-bath/loo but they've made some effort to add some character to the room through images on the walls. There's also a nice in-built couch near the window which is a comfortable place. The breakfast buffet is decent. The staff is good and attentive. The restaurant has excellent food albeit slightly on the higher price for the type of hotel.

The coffee machine is a bit away from the buffet for some reason and wasn't working on one of the days.

the breakfast or the lounge design was good and inviting.

The cost of the Buffet should be kept around 900- 1100 + tax @1800 + tax it's not worth and most of the guests are asking for delivery from outside. Ordering al a cart was too expensive. A person ideally should be able to get a meal of around Rs 700 (individual guests should have a small meal option with a small qty of two dishes bread and a drink) and a Buffet as above. The room charges @ RS 10000/night are at least 30% higher for a business hotel at this location even for late booking.

The cleanliness and 24X7 Kitchen.

The check in experience. The guy at the reception was very slow and asked too many questions on the booking, it clearly was stated it was booked for 4 people and two rooms but he was confused. Had to make him understand plus explain who will stay with who upon his request.

It was clean, comfortable and very friendly staff.

Had to call maintenance staff several times during a 1 night stay. The TV wasn't working at first, and once the power issue was sorted, the controller kept restarting for some reason. The locker was out of battery and needed to be replaced. The key cards didn't work always, and I had to visit the reception twice. But in all instances, the staff were very friendly and fixed the issues immediately.

Very nice staff, always very welcoming and friendly. Especially Ms. Komal was very attentive and very helpful and also the chef Mr. Nilesh maybe I am pronouncing his name wrong, but he was very nice and helpful during the breakfast he always remember what I need specifically the white egg omelette. The hotel is clean and nice and very close to the R City Mall

Nothing much to highlight, but the waiter at the coffee area can be more prompt

We booked this hotel several months in advance of our trip. The package was for room, one way airport transfer plus either dinner or breakfast. We chose dinner. It is about 1hr by taxi from the airport, depending on the time of day, but the low price made the time getting there and back to the airport worth it. In fact, we had a free tour of Mumbai! Prepay fare from the airport to the hotel was approximately 500 rupees. The hotel price for transfer was 1200 rupees. Make sure you have google maps on your phone as our driver didn’t know the way. It just made the journey all the more amusing. Check in was good, room clean and tidy, bathroom spotless providing soap and shampoo from refillable containers and unlike a lot of Indian hotels everything worked. The buffet dinner was also very good and provided filtered water from refillable containers. The bar was well stocked and reasonably priced. Check out was also good and the taxi back to the airport arrived on time. An excellent stay and excellent value. Would stay again.

Nothing

This is the second time i stayed in the Ibis Vikroli hotel and it was excellent. Room was neat and clean. Bathroom was also clean. Room service was good. Also the Canteen service was very good.

When i try to book a cab or taxi the receptionalist told to boom through ola or uber. Taxi or Cab service should be provided by hotel instead relaying on third party.

Beautiful hotel! Room was so nice with a wonderful bed, great AC, nice bathroom with a fantastic shower! Water bottles were provided. We had a drink at the bar on 2nd floor and the ambiance was very nice. They also arranged a car for us for one full day and the driver was so helpful!