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8.6

1,500 reviews

ITC Grand Central, a Luxury Collection Hotel, Mumbai

ITC Grand Central, a Luxury Collection Hotel, Mumbai

Doctor Baba Saheb Ambedkar Road, Mumbai, 400012, India

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Steam room

ITC Grand Central, a Luxury Collection Hotel, Mumbai

Welcome to the luxurious ITC Grand Central, a Luxury Collection Hotel, located in the heart of Mumbai, India. This 5-star hotel offers an unforgettable experience for travelers seeking elegance and comfort. With its prime location on Dr Babasaheb Ambedkar Road in Parel, the hotel is just 5.9mi away from the vibrant city center.

The hotel boasts 1500 exceptional reviews, highlighting its outstanding service and lavish amenities. Starting at a minimum price of $196, guests can enjoy a wide range of facilities including a spa, outdoor swimming pool, sauna, and fitness center – perfect for unwinding after a day of exploration. The hotel also caters to families with kid-friendly buffet options and a terrace where guests can relax and soak in the sun.

Guests can indulge in a variety of world-class dining experiences at the hotel's on-site restaurant, while the comfortable and luxurious rooms offer stunning city views and all necessary amenities. With free Wi-Fi and 24-hour room service, guests can stay connected and enjoy a hassle-free stay. Whether you're traveling for business or leisure, ITC Grand Central guarantees an unforgettable and luxurious stay in Mumbai.

At ITC Grand Central, relaxation and rejuvenation are at the forefront of your stay. Take a dip in the outdoor swimming pool and bask in the warm Mumbai sun all year round. Pool 1 is exclusively for adults, ensuring a serene and tranquil environment for your relaxation. So leave your worries behind and dive into luxurious bliss.

When it comes to dining, ITC Grand Central offers an array of exceptional restaurants that will tantalize your taste buds. Indulge in the flavors of India at KEBAB & KURRIES, where you can savor the rich aromas and spices of authentic Indian cuisine. If you're craving international flavors, you can head to Hornby's Pavilion, which offers a delectable fusion of American, Indian, Italian, Pizza, Seafood, and Local dishes. For a more intimate setting, Fredrick's Lounge is the perfect spot to unwind with a drink while enjoying the modern ambiance.

ITC Grand Central ensures convenience and flexibility when it comes to payments. The hotel accepts cash and a variety of credit cards, including Mastercard, Diners Club, Visa, and American Express. So you can rest easy knowing that you have multiple payment options available to suit your preferences.

With luxurious and well-equipped rooms, world-class dining experiences, and top-notch amenities, ITC Grand Central guarantees an unforgettable and luxurious stay in the heart of Mumbai. Whether you're traveling for business or leisure, the hotel's exceptional service and prime location make it the perfect choice for your next visit to this vibrant city. So book your stay now, and let ITC Grand Central indulge your senses and create lasting memories.

Closest airports

Chhatrapati Shivaji Maharaj International Airport

6.5mi

Most popular amenities

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Steam room

Sauna

Air conditioning

Kid-friendly buffet

Bar

Sun deck

Parking On Site

Terrace

Personal trainer

24-hour front desk

Beach chairs/Loungers

Elevator

Garden

Upper floors accessible by elevator

Free toiletries

Bathtub

Rooms

ITC One with Lounge Access - single occupancy in ITC Grand Central, a Luxury Collection Hotel, Mumbai
ITC One with Lounge Access - single occupancy in ITC Grand Central, a Luxury Collection Hotel, Mumbai
ITC One with Lounge Access - single occupancy in ITC Grand Central, a Luxury Collection Hotel, Mumbai
ITC One with Lounge Access - single occupancy in ITC Grand Central, a Luxury Collection Hotel, Mumbai
ITC One with Lounge Access - single occupancy in ITC Grand Central, a Luxury Collection Hotel, Mumbai
ITC One with Lounge Access - single occupancy in ITC Grand Central, a Luxury Collection Hotel, Mumbai
ITC One with Lounge Access - single occupancy in ITC Grand Central, a Luxury Collection Hotel, Mumbai
ITC One with Lounge Access - single occupancy in ITC Grand Central, a Luxury Collection Hotel, Mumbai
ITC One with Lounge Access - single occupancy in ITC Grand Central, a Luxury Collection Hotel, Mumbai
ITC One with Lounge Access - single occupancy in ITC Grand Central, a Luxury Collection Hotel, Mumbai
ITC One with Lounge Access - single occupancy in ITC Grand Central, a Luxury Collection Hotel, Mumbai
ITC One with Lounge Access - single occupancy in ITC Grand Central, a Luxury Collection Hotel, Mumbai

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Itc, Single Use, Lounge Access

1 Queen Size Bed

540 sqft

City view

Private Bathroom

Bathtub

Minibar

x3

+

More details

Welcome to the spacious and luxurious ITC One room, perfect for single occupancy! Enjoy a breathtaking city view from the comfort of your Queen size bed, and unwind in the private bathroom with a relaxing bathtub. Indulge in the amenities that include a minibar, flat-screen TV, and air conditioning to ensure a memorable stay.

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Suite Signature Club, Club Lounge Access

1 King Size Bed

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Suite Signature Club, Highfloor, Club Lounge Access

1 Queen Size Bed

1 King Size Bed

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Executive Club, Queen Size

1 Queen Size Bed

30 sqft

Room service

Air conditioning

Refrigerator

+

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Towers Tower, Twin, Lounge Access

1 Twin Bed

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Executive Club, King Size, Mumbai Skyline View

1 King Size Bed

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Run of House, King Size, Mumbai Skyline View

1 King Size Bed

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Towers Tower, Lounge Access

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Executive Club, Executive Lounge Access

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Itc Larger, King Size, Mumbai Skyline View

1 King Size Bed

More details

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Junior Suite

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House, View

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Guest reviews

8.6

1,500 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Arhan

10

November 2024

The Hotel is nothing short of sensational - given the reputation of the Hotel we had high expectations but this was easily surpassed by the all round brilliance of the Hotel. From cleanliness to staff friendliness to the overall beauty of the Hotel everything was sensational. The Hotel has several restaurants and is situated at the centre of Mumbai which allows for easy travel throughout the city. I had a city view room which had a breathtaking view of the Mumbai skyline. However the overall star of this Hotel are the staff - I am a regular traveller and have stayed at some of the best Hotels worldwide but nothing beats this Hotel in terms of service and attention to detail from the staff. The concierge desk in particular offered the best service and all staff in that department would handle any request with utmost diligence - a particular shoutout to Sandeep, Siddhesh, Subhod & Pralhad all at the concierge desk for making our stay so wonderful. We will be back!

N/A

🇺🇸

Shay

9.1

May 2024

The hotel is very nice. My room was big, and also the bathroom was very nice. The location is good, and kind of in the middle of the city, close to the attractions of Mumbai. There is a bus running from the airport, with a stop close to the hotel. The hotel is located on a quiet road, and within a couple of minutes, you can find yourself in the "real Mumbai." The breakfast is very good. Lots of options, both Indian and more western, and I tried to sample from many options.. The hotel staff is very nice and helpful.

The design of the room is a big outdated, but I still loved the hotel and would come back.

🇹🇷

Ahu

8.2

August 2024

hotel ambiance, location is good.

unfortunately breakfast salon is oppresive, crammed because the area is such small to accomodate guests. the options are narrower than expected even underrated compared to other hotels at par. truly dissappointing, I thought they would have done some improvements since last time I stayed. check the cheese platter please! I would have loved to get my black tea in a pot, not served in a small cup arranged by the staff as per his liking of brew. also the kebabs restaurant is too costly given the quality and portions. the entry coffee shop: please alittle hurry up ,business people do not have such time to wait till you notice them. and remove whatever you do not serve from the menu, we decide what to have and you say not available.

🇮🇳

Rohit

10

November 2024

Everything from the hospitality, the property, the food, the ambiance, the rooms, the restaurants, the spa, the lounge. I am at shortage of words to express what I felt. The Duty Manager Abhishek Gupta took really good care of us. Made sure we were comfortable & everything we needed was taken care of. Sarah Baig in sales even at such a young age was very knowledgeable & informative about the entire property. Made us realise that we had made a mistake for not choosing ITC as a property for the wedding. Excellent guys keep it up.

Nothing.

🇬🇧

Ant_wilko

9.1

December 2023

Very nice hotel with friendly & helpful staff. The room was huge and had an excellent view. The hotel was easy to grab an uber and get to see the main sights but also very close to some great bars and restaurants.

It was fairly costly stay and seemed pricey considering. Very small detail but the lighting in the room was confusing. One switch had to be on to turn on all lights, if it was off you were not able to turn any lights on. Which meant you had to walk back into that room, switch it on and then go back to where you wanted to turn the light on. Not had this before!

🇬🇧

Kavita

9.1

December 2023

The staff in general were very friendly and helpful. The breakfast had a good spread of options. The rooms were clean and well equipped and the bed very comfortable. I was a female solo traveller and was offered a room on the Eva floor (26). This is a women’s only floor (where no male guests are allowed and any male staff who make it to this floor need to be chaperoned). Whilst I hadn’t chosen the hotel for this reason I liked this option, which other female travellers may feel more comfortable with. The pool was very nice as was the spa and salon. On location this worked well for me in the middle area of Mumbai (between the south where there are a number of tourist sites and the airport).

The area around the hotel is quite busy /with a lot of traffic and not much to sightsee. Not particularly an issue if you are getting around Mumbai by taxi/Ubers.

🇹🇿

Mufaddal

8.2

January 2025

Hi I have always faced big challenge in having real taste of Indian Tea , they have not been able to serve good Tea at the hotel during Breakfast , even Masala Tea does not meet the standard , you really need to improve and bring a professional India Tea maker , the one which we get Karak Tea on the entire Indian streets . Breakfast have alaways been the same and no changes for years , you need to add more variety of English breakfast options.

🇨🇭

Jyoti

10

April 2024

Let’s start with the fact that we are staying here for the past 17 days straight (some through booking and some direct) and are looking to extend for a day or two more and have not got a very positive response/solution from the reception team today so I have left the hotel in a bad mood and stress today. Now First of all the positives: for us it has been the people. Manoj at the reception has been beyond EXCELLENT! We checked in as we had a family emergency with just day and night long hospital visits and were in extreme stress. He not only made sure we had the best in terms of hotel facilities but also ensured we had nothing to worry about from the hotel booking perspective. Our trust in him is unshaken and we as a family thank him from the bottom of our hearts! Shubham and Sarvesh, we had only one dealing with but again, they put us at ease and were so amazing at easing out our stress. So Thank you! The Hornbys team has gone above and beyond for us. Fabian and his team like Hemant and Urfan always took good care of our needs and probably know our food habits by heart 😊 The hotel facilities are good too, although I couldn’t use much of it personally.

The negative for us: the people! I know it is ironic but in a same hotel, some employees can be so emphatic and some not understanding the situation at all is beyond me. Perhaps it has nothing to do with the training but about the person. Not so much understanding/empathy from Bhavna, Shabana and Mahesh/Manish (not sure of the name) Here is to hoping people like Manoj are promoted and can teach a thing or two to people about Customer Service and empathy.

🇮🇳

Rohit

10

December 2024

Everything from the hospitality, the property, the food, the ambiance, the room, the restaurant, the spa, the lounge. I am at a shortage of words to express what i felt. The Duty Manager Abhishek Gupta took really good care of us. Made sure we were comfortable & everything we needed was taken care of. Sarah Baig in sales even at such a young age was very knowledgeable & informative about the entire property. Excellent guys keep it up.

Not applicable

🇮🇳

Abhinav

10

September 2023

Very nice hotel at the perfect location. Nice cozy rooms, they give you the classic old school luxury hotel feel which is a nice change from the all modern looking hotel. Right from stepping in where you have a very welcoming staff, check in process (by Dakshin) to the room, amenities, detailing in the room, noise level everything is perfect. You have good options for food in all their restaurants, above all their high team and luxury hours are perfect icing on your stay. Good to connect and spend your time outside your room. What I like the most is zero use to single use plastic, true to their luxury with responsibility tag like. Highly recommend this hotel, I am coming back for sure. Just one suggestion for the hotel - your staff needs to be a little warm towards guest, at multiple times saw people moving around or having chat in groups without any greetings to the customers or noticing them around.

Last part of my review

Points of Interest Around ITC Grand Central, a Luxury Collection Hotel, Mumbai

Attractions

Mahalakshmi Temple

2.3mi

Chor Bazaar

3.1mi

Bombay Panjrapole

3.2mi

Mumbadevi Temple

3.2mi

Bhuleshwar Market (Bhuleshwar Bazaar)

3.2mi

Dharavi

3.2mi

Chowpatty Beach

3.5mi

Mount Mary Church

3.5mi

Crawford Market (Matahma Jyotiba Phule Market)

3.6mi

Banganga Tank (Banganga Talav)

3.8mi

Fashion Street

3.9mi

Bandstand Promenade

3.9mi

Jehangir Art Gallery

5mi

Colaba

5.3mi

Elephanta Caves

6.5mi

Restaurants

KEBAB & KURRIES

Cuisines

  • Indian

Ambiances

  • Family Friendly
  • Modern

HORNBY’S PAVILION

Cuisines

  • American
  • Indian
  • Italian
  • Pizza
  • Seafood
  • Local
  • International

Ambiances

  • Family Friendly

FREDRICK’S LOUNGE

Ambiances

  • Modern

POINT OF VIEW

Cuisines

  • Indian
  • International

Ambiances

  • Modern

DUBLIN

Ambiances

  • Modern

FABELLE - THE CHOCOLATE BOUTIQE

Ambiances

  • Modern

Dakshin

Cuisines

  • Indian

Pools

Location

  • Indoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of ITC Grand Central, a Luxury Collection Hotel, Mumbai

Spa/Wellness packages

Restaurant

Indoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Steam room

Sauna

Air conditioning

Kid-friendly buffet

Bar

Sun deck

Parking On Site

Terrace

Personal trainer

24-hour front desk

Beach chairs/Loungers

Elevator

Garden

Upper floors accessible by elevator

Free toiletries

Bathtub

Stay rules - ITC Grand Central, a Luxury Collection Hotel, Mumbai

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - ITC Grand Central, a Luxury Collection Hotel, Mumbai

What are the check-in and check-out times at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

ITC Grand Central, a Luxury Collection Hotel, Mumbai permits check-ins after 03:00 PM and expects check-outs to be completed by 12:00 PM.

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai provide free parking options?

Yes, there is parking available at the ITC Grand Central, a Luxury Collection Hotel in Mumbai. It is free and private parking located on-site. No reservation is required for parking.

How much does a stay at ITC Grand Central, a Luxury Collection Hotel, Mumbai cost?

At ITC Grand Central, a Luxury Collection Hotel, Mumbai, prices have a starting point of $196. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.

What types of rooms does ITC Grand Central, a Luxury Collection Hotel, Mumbai offer?

The hotel offers various types of rooms including Executive Club Exclusive, Executive Club, The Towers, and ITC One. All these rooms are suitable for single occupancy, have a double bed, and do not allow smoking. The room sizes range from 312 sqft to 538 sqft. The rooms can accommodate 2 adults and 1 child, except for The Towers and ITC One rooms which can accommodate 3 adults and 1 child.

Which amenities can guests enjoy at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Guests at ITC Grand Central, a Luxury Collection Hotel, Mumbai can spend their time enjoying various leisure amenities. They can relax and rejuvenate at the spa, which offers wellness packages, steam room, sauna, and a wide range of massage and beauty treatments. The hotel also features a fitness center, sun deck, and a business center for guests’ convenience.

For dining options, the hotel has a variety of restaurants to choose from. KEBAB & KURRIES offers Indian cuisine in a family-friendly and modern ambiance. HORNBY’S PAVILION serves American, Indian, Italian, Pizza, Seafood, Local, and International dishes in a family-friendly setting. POINT OF VIEW offers Indian and International cuisine in a modern ambiance. Guests can also visit FABELLE - THE CHOCOLATE BOUTIQUE and Dakshin for their dining pleasure.

Moreover, the hotel has an outdoor swimming pool, perfect for guests to enjoy and relax. Please note that the pool is exclusively for adults.

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai have a pool for guests?

The ITC Grand Central hotel in Mumbai has one pool available. The pool is open all year round and is located outdoors. However, there is an age restriction, allowing only adults to use the pool.

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai feature its own restaurants?

Yes, the hotel has multiple restaurants on site. The restaurants available include KEBAB & KURRIES, HORNBY'S PAVILION, FREDRICK'S LOUNGE, POINT OF VIEW, DUBLIN, FABELLE - THE CHOCOLATE BOUTIQE, and Dakshin. These restaurants offer a variety of cuisines such as Indian, American, Italian, Pizza, Seafood, Local, and International.

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai accept credit cards?

Yes, ITC Grand Central, a Luxury Collection Hotel in Mumbai accepts credit cards such as Mastercard, Diners Club, Visa, and American Express. Additionally, you can also pay with cash.

From

$196

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