Location, room size and clealness

No face-hand towels and toiletries provided. The presumably white bath towels had turned grey due age so it appeared in poor condition. Did not use them due to their condition. The reception staff lacked knowledge of information related shopping centers and a dedicated staff member was provided for this reason. Any query from me and the reception staff would seek reply from this dedicated staff member. The restaurant space so small so appeared over staffed. During breakfast, the restaurant staff were overattentive thus causing discomfort.

Very well maintained hotel that is about 20 years old. It is well patronized by business people, which is always a good sign because they expect efficient, clean facilities and they communicate their satisfaction amongst themselves during meetings. The staff were well presented, pleasant and accommodating. The supplied Indian buffet breakfast was a reasonable affair, the restaurant was clean and wait staff extremely attentive. 100 metres from a Metro Rail Station, 1 kilometre from a mainline rail station and about 5 kilometres from Mumbai International Airport the hotel is well situated in a quiet side road. Very cost effective.

This is my second stay. Very convenient location. Spacious room, comfortable bed, polite and friendly staff. Excellent food at their restaurant and room delivery available. Kettle with tea and coffee in room. I was provided with ironing board upon request very promptly. Laundry service is efficient too. Staff is 10/10. I will stay here on my next visit too.

The cupboards below the tea station are run down, fridge missing, the shower area should be provided with a stool or place to put our own bath products. It was difficult to place my shampoo, conditioner, face wash, masque etc on the bath floor.

Tha breakfast was excellent. Staff very cooperative. Spotless clean. Cannot complain. I would prefer coming back to stay in the hotel. Next time I only need a better view. Since my stay is 8 days or more.

Appreciate if they have a curtain in the shower. Cause everytime you shower water spills all over the floor. There are possibilities if one falls can damage his or her back. But overall my stay was excellent.

Recently renovated property. Easily accessible from the airport, spacious rooms and very clean washrooms. Strong airconditioner, which is needed in Mumbai weather. Quick room service.

The pains of recent renovation, the smell of fresh paint was quite strong in the room we stayed. The food in the breakfast buffet was also passable, definite scope for improvement. Also they only allow married couples to stay here, they asked me and my husband for proof that we were indeed married.

A wider range of breakfast items are available between 7am to 10am. The staff at the restaurant are very friendly and oblige you with hot food at your table. Very convenient location as it is close to the international airport and the metro. Rickshaws are easily available all through the day. Restaurant and in room dining service is good and reasonably priced. The facility is clean and comfortable. Airport drop facility is good.

The bathroom has liquid shower gel and hair wash product. I wish there was a holder where I could place my own bath products. There is no place to put your own face-wash bottle, soap, shampoo and conditioner and I had to place everything onto the floor. Although not a big concern for most travelers in the winter but the little refrigerator in the room was old.

All the Staff and management were excellent in coustomer services. My parents and myself, we enjoyed the stay and location was great. It was easy to commute around the city and safe place to stay. Food was excellent. Next time I visit India would love to stay in this hotel. Would recommend this hotel and place for all. Thanks for all the services by the Residency Hotel staff member. 😀

The Breakfast was excellent with variety of Indian dishes to chose from. The room was very spacious with everything found excepts if the hotel provide a mini fridge would be good but the services is very prompt. For me the location was very ideal . Travelling was no issue at all.

I have nothing to complain. Everything was as per my expectation. The cleanliness, prompt services by staff and very courteous and polite. Breakfast and night dinner was just excellent.

Pros: The room was very clean and spacious. There was ample sunlight coming in if we open the curtains. The view of the city from the room was great. The staff was courteous. The service was prompt. Breakfast was decent. Cons: There were some rusted mirrors in the bathroom. The shower area was a bit small. If you are a tourist, most of the places to visit are in the south of Mumbai. So, this location is a bit far. It is closer to Juhu beach, the national park and Kanheri caves though.

The location was good and the hotel was clean and staff were very helpful

The bathrooms didn't have any sort of vents also when booking through booking. Com it showed breakfast included but after booking there was no breakfast included this is something strange which has never happened to me before