The location is great, not crowded as puncak and near from exit toll. The lido suite is spacious.

Wifi is not stable and the pool is not warm water

the ambience good, the staff very polite & helpful, the breakfast very good & various.. overall is good and pleasant.

the information between the front desk and the staff sometimes not tally, please make more coordination regards to the informations.

I like the facility: the pool, the kids club, the room that directly connect to the pool, the small gym, the buggy car, the suspension bridge and I appreciate that they facilitate complimentary cake for my sister birthday and provided a birthday room decor for the surprise!

They could improve more to strengthen the health protocol during breakfast. The towels also need replacement since it has looked filthy. The water is smelly when you first used it. And practically you are in the middle of nowhere when staying in this hotel but it can be compensated with internal activity in the hotel such as the outbound arena which not yet in operation.

Nice secluded hotel, staff was great, areas are clean and tidy.

Noise coming from neighborhood late at night and early hours of the morning.

Staff is friendly and accommodating. They let us check in early. Rooms are comfortable and clean. There is a lot of space. We got a room with pool access, and it was completely worth the upgrade. The pool was clean, big and accommodates people of various swimming skills.There are a lot of things to do in the resort: playground, pool, two hanging bridges, outdoor obstacle course, paintball, archery. They also had a bicycle and golf cart for rent which was worth it as the whole property was very wide and nice to explore. The location was also easy to find, just 5 minutes from the toll road.

All was good, though maybe the bathroom can be upgraded

its comfort and spacious. Has outbound activities for kiddos. the suspension bridge is awesome

the room lightning need to improve. traveller with kiddos need brighter room light.

the cleanest

requested for late check out and granted till 1 pm but next day i was called i have to check out by 12

All staffs including security are polite & friendly. Best value for money. Hotel building is well maintained, environment is fresh, great location (easy to reach from toll road).

Towell seems too old. Parking area is small compare with hotel capacity.

nice and great test

Nothing i did not like

I like the scenery, breakfast, pool and facilities are top notch

Small bathroom for deluxe pool access, clogged drain, limited electrical outlet, outdated and dirty fridge, stained chairs and blanket, bad wifi coverage