Comfortable beds and a good size room. The swimming pool was clean and well maintained. The staff were friendly and helpful.

The restaurant seemed understaffed and closed quite early with a limited menu.

The room was much bigger than it looked on the website. The staff were very helpful on the desk.

It was difficult to find staff at mealtimes to order food.

We love the landscaping. Lots of big trees and plants to sooth our eyes. The hotel have big beautiful garden and outdooe space suitable for gathering and children to play and run around. It has 2 big pool. The staffs were also nice and friendly. They don’t provide breakfast but you could order from the resto. Also they have Janji Jiwa coffee shop. You could also buy foods from outside near the hotel. We stayed in a deluxe double room, the room was big enough it has 2 queen bed, it could fit 4 adults and small children.

The room was a bit outdated, old tv no cable tv. The bathroom was old and not clean enough. There was lots of ants in the bathroom. I wish they would pay more attention to cleanliness. No soundproofing, we could hear cars, trucks and motorcycles until past midnight. Hope to see improvement for the rooms. So guest can rest and have a comfortable stay.

The location is good

The cleanliness of room and swimming pool, the poor of electricity, the quality of breakfast

Location, green area, polite receptionist. Overall a nice place, requiring: 1 clean up 2 proper management 3 staff training 4 maintenance

No hot water, although it's advertised. They explained they have a central water heater serving the whole resort, so forget about hot water. 2 swimming pools, both unavailable. One supposed to be "under repair" - none was around "repairing" anything, another one simply abandoned to its misery, dirty and not maintained. Food - forget it, really embarassing. Waiters need to be properly trained. Drinks MUST be brought BEFORE the food, not after people finished eating...

The garden is beautiful

Toilet/bathroom dirty and not functional ☹️ also very noisy too crowded a lot of people gathering and music karaoke too loud!

It was cheap

We were not able to sleep well because there were so much mosquitoes.

The in-check entrance was nice and being in the nature was nice. Staff had friendly smiles. We also received 4 small bottles of water, which was nice. That’s about everything unfortunately.

Dirty surroundings, dirty room (including previous visitors hair in bathroom), airco not working well, no warm water (not even after 5 to 10 minutes waiting), broken sockets, and you can hear normal conversations from rooms next to you. There was a conference during our stay and those visitors did even karaoke at 3 am while staff promised us it would be quiet at 10. And they started with being out at 4-5 again. Also, we were late at check in but had to wait cause there was a leak in the room. The leak did not stop when we stayed there 1 night. This place was at least twice as expensive than our stay in other places and the quality was (sorry but true) way too poor.