Excellent hotel. We loved the attention to detail. The staff were all excellent and attentive - every need was met. The pool area was a calm oasis and the surroundings are beautiful. The room was thoughtfully designed and incredibly comfortable. We will definitely visit again!

No complaints at all - the stay was perfect!!

Amazing! 10/10. We could not fault the most incredible resort in Nusa Dua. Peaceful, clean, attentive and helpful staff, delicious food, good day spa, lovely garden. We had the private 1 bedroom pool villa which was perfect for our honeymoon. Complimentary shuttle to beach.

Magnificent food, kind genuine caring staff, unbelievably peaceful and beautiful surrounds. Gorgeous private villa and pool. Well planned and high standard of finish.

Food was amazing: rich flavoured vegan dishes as well as beautiful meat dishes. The resort was very clean and quiet so you can fully relax. Yoga room, gym, sauna etc facility was great. Staff were attentive whenever needed.

Nothing

Rooms were very nice and great value for money

Limited menu. Remote location.

Spacious and clean rooms, well equipped gym, hot/cold plunge pool. Nice and quiet. Mudya at reception was very polite and attentive with our requests. The staff at the breakfast /dining area were very polite and accommodating. Suparta was very welcoming and organized a super nice evening BBQ for us and another family we met at the resort.

We wanted to really like this place because of the wellness aspect. I expected my wife could get some massages done and do some wellness activities... However, on the first day there was no introduction to the class schedule, no discussions about their programs and spa treatments on offer. I thought it would be something they would promote, but no one at reception could help. We had to speak to the person in charge of the spa treatments, who is in a different building, who wasn't in on the day, who wasn't in until 11am, etc... Even on the 2nd day there was no one available to speak with us, so we went to the beach instead. It wasn't only until our 3rd day, I went to look for the person in charge of the spa (who wasn't in again) and I bumped into Kim, the Wellness Director of the resort. She was able to help my wife book an appointment with a massage therapist. However, on the day of her massage there was some confusion and the massage therapist was apparently not informed... The muscle therapy treatment my wife received was good, but did not seem worth the price paid. I think they may have overcharged, but as I could not find it on the spa menu, I'm not too sure. Reception staff were unaware we had some free classes included in our stay, which caused some confusion. First they said it wasn't included, then they said a free class per person per day was included, then they said it was only a free class per person per stay. They were also not too attentive with our requests - the Wi-Fi in our room had issues and we asked repeatedly for someone to take a look, but it took a day and a half until someone came just to reset the modem... Without being able to get the full 'wellness' experience, it just felt like any other hotel resort, so that was quite disappointing for us.