The hotel is beautiful, stunning territory, great beach, great facilities, VERY polite staff, overall - one of the best resorts I’ve ever stayed in, if not the best. Expensive, but that’s to be expected.

Electrical wiring needs renovation badly. USB charging sockets are in poor condition, noisy and weak. On the first night of my stay an incident happened that could have ended badly. Judging by the reaction of the management on site it did not bother them much, maybe this review will draw attention to the matter.

What a fantastic resort this is. If there was a way to rate the staff above 10 i would do that. Exceptionally - friendly and always smiling and on top of that they remembered our names. We celebrated my wife's birthday, and they made it so special for her. We have stayed at other St Regis hotels and other top - brands of similar status across the world, but i think this is the best St Regis we have ever stayed at. The hotel facilities are great from the pool to the beach areas and bars. Nothing was too much effort for the staff - if you want a top - class service standard with great facilities this is the place in Nusa Dua and a nice walk down to the Bali Collection shopping area (about 20 - 25 minutes' walk) ...stop for a beer and a foot massage on the way back!

We mostly ate at the Boneka restaurant, and the food was fair but not great. The one downside i would have like better info on was the advice to the golf club (Bali National)...its a 10-minute walk door to door from the hotel but i was not told that and a taxi was suggested which was totally unnecessary.

An incredibly beautiful hotel with a well-designed territory, where you will feel at least like a member of the royal family. This is the first time I have encountered such amount of care and attention to hotel guests from the staff! Delicious breakfasts with a huge selection of dishes for every taste, restaurants surprising with their delicious dishes and, of course, again attention to you from the staff! Probably the best hotel in Bali! We will definitely come back here!

It is impossible to find fault with anything! The hotel and staff are great!

The service we received at the St Regis was outstanding, it was pushing on ‘too good’. The hotel was immaculate and the suite was fantastic.

The one issue we had was the hotel failed to tell us that when we checked-out, we needed to leave the hotel at 12pm and no later and that bags couldn’t be left as we had a midnight flight home. This was due to a Head of State hiring the resort for the G20 summit which was understandable. The hotel manager offered us two free evening dinners, 2,000,000 rupiah to use as resort credit and a private hotel executive transfer to the W - Bali, Seminyak once we’d checked out to use the facilities there. Outstanding response to a somewhat minor issue.

excellent service , impeccable grounds ,comfortable spacious rooms

the KAYUPUTIH restaurant was a massive disappointment , some courses were actually inedible and we sent them back , the prices were scandalous for the very poor meals we were served . To make matters worse we did explain very clearly we thought some of the seafood items were possibly off , but nobody even acknowledged our complaint . the Wagyu at $95 was tough and hard to even get a knife through . sadly we will not return to this restaurant .

The rooms were absolutely beautiful! We had a Lagoon Villa which exceeded our expectations. The temperature of our private pool and the lagoon pool was perfect. All of the staff were outstanding, the receptionists, restaurant staff, housekeeping, beach staff, they all made our stay an absolute dream. A special thanks to the staff at breakfast who treated us like royalty! An overall amazing stay at the St. Regis and we will definitely be returning!

Everything was perfect!

Staff are very friendly and accommodating. The villa are clean, comfortable and have everything you would ever need.

The mark up on everyday items such as alcohol is pretty poor form. When you are paying 3000+ per night for accommodation you certainly don't expect to be gouged on the price of a beverage as well.

Could not fault this property at all! It was truely an amazing experience and one of the best stays we’ve had. Travelling with an 8 month old, the staff made the experience truely exceptional. From the butler, to all the restaurant staff and front of the house staff made it remarkable. Special mention to the butler Enda and buffet restaurant staff (Guna, Sureya)!

If I had to be really picky, it was hard having only one central light switch for the whole room. When our child fell asleep, we had to turn off the lights to the room meant that even the bathroom lights were off! We couldn’t have any lights there. :( Another one to be aware of for those travelling with babies, the floors are wooden and makes noise when you walk. So if your baby is a light sleeper you have to be careful when you walk around the room. We had to silently hop at times 🤣

beautiful pool, nice breakfasts, glamorous setting, staff very friendly

a few problems on arrival with lights not working, shower water too cold, door being stuck. a bit annoying after hours at the airport. but mu butler attended to everything quickly. also was a little disappointed with the villa - I have stayed at the st regis before & the pool was not just a small plunge pool and had direct access to lagoon. This was not very clearly pointed out on the website.

Excellent food served buffet style. The room was furnished luxuriously. We received hats, beach bag and small gift. They made quite a fuss about spoiling us to celebrate our anniversary. The tub was filled with rose petals in heart shape, beautiful chocolate fondant cake, fresh fruit and towels folded in swans with red rose on the bed. The friendly and kind service was much appreciated.

The room was the second last down the passage making it a bit of a long walk. The next door room was obstructing the few as it sits forward. and we looked onto the side walls. There is no seaview from our balcony.