We had a great stay. The breakfast at the Alantara was really excellent - we had the Indonesian options every day and they were delicious. The free afternoon tea was a lovely addition. We loved lazing by the pool and using the outdoor shower in our room. We also slept really well as the bed was extremely comfortable. The hotel organised scooters for us and a transport to the airport very efficiently, and all the staff were very friendly.

The main downside is that the hotel is quite far from the main strip and you have to cross an extremely busy road to get there. There is a free hotel shuttle bus every two hours but the timing isn’t always ideal. The walk back to the hotel from the restaurants at the south side of the beach isn’t too long, but if you’re at the top of the beach it’s well over an hour’s walk. Factor that in when booking - if you don’t want to walk (which involves a bit of a run across the bypass) then you have to either hire a scooter or arrange your schedule around the shuttle or get a taxi.

Personal service...believably happy staff! Great range of delicious dishes. A la carte suits the smaller appetite and fair prices. Good spa. Efficient and homely all round.

Restaurant Staff are trained to clear any small used item from your table immediately...this was a bit irritating, especially when just pausing between mouthfuls! I don't blame the waiting staff but the managers need to take a step back from this insistent and annoying practice.

The entire staff was exceptionally friendly, helpful and absolutely lovely. Even before our arrival, they were already helpful in reorganising our stay due travel issues on our behalf. At the location everybody had the time for a genuine chat and play with our baby boy, which was always a delight. Breakfast was good with slightly changing selection, egg and soup station. The pool is great as it let’s you ponder around and give you the feeling if being in a stream and not a simple pool. Pool bar was always open and served food and drink. The grounds are maintained very nicely, not letting you feel the hustle & bustle of Sanur, but a nice little oasis. To get to the busier partnof Sanur we mostly took a Grab. It‘s possible to walk, but better to take a quick drive. Didn‘t use the spa, but only once the gym for a run which was okay. We had the room with the outdoor shower, which was great. We thouroughly enjoyed our stay and can once again only say a big thanks to all for maling it such lovely stay.

Can‘t think of anything worth writing.

The staff were awesome and funny. Always smiling and super helpful ! The room was nice but could do with a bigger TV (Smart TV would be nice).

SMOKING around the pool and.once in the restaurant at Breakfast. The year is 2023 please BAN all smoking at your resort. Have a smoking area away from other guests by all means, but please BAN and ENFORCE no smoking around the pool and in the Restaurant.

We have stayed at this hotel over 6 times.The hospitality service is amazing and you get a true Indonesian experience. The grounds are beautifully maintained.What you see on website is a true representation of the rooms and facilities.beds are king size and very very comfortable. 4bottles of water in room each day.breakfast you have barista made coffee,great breakfast range both western and Indonesian. Freshly cooked noodle and egg station. Amazing freshly squeezed healthy fruit juice in cold deli station. Sanur beach is a 25 minute walk or you can get the free shuttle bus service which’s runs every 2 hrs. Better still download Grab taxis and the cost is between $1.20- $2 Australian dollars very reasonable and a reliable service. Airport cost with grab around $20 . Which is good for the local economy too.

There nothing not too like .

We absolutely loved everything about this hotel! From the moment we arrived, we felt immersed in a tranquil and authentic Balinese atmosphere. The rooms were spacious, impeccably clean, and incredibly comfortable. Despite being close to everything, the hotel is located in a quiet area, providing the perfect escape. The staff were beyond friendly—some of the best hospitality we've ever experienced. A special mention to Edy, Ita, and Ferri in the restaurant, who went out of their way to make us feel welcome and cared for. Breakfast was delightful, with a wide variety of options. As vegans, traveling can sometimes be tricky, but the chefs were amazing—they prepared fresh vegan meals daily and there were other suitable options on the buffet. Their willingness to accommodate our dietary needs was truly appreciated. The hotel also offered special dinner programs on certain nights, including Balinese dance performances, jazz evenings, and live musicians, adding to the cultural and relaxing vibe of our stay. The pool area was stunning, surrounded by a beautifully maintained garden that created a serene and relaxing atmosphere. We loved spending time there, soaking up the peaceful ambiance. This hotel truly offers a perfect blend of comfort, culture, and outstanding service. We can't wait to return!

There is nothing we did not like but a suggestion to the hotel would be to have the shuttle bus taking tourist hourly to the town not 2 hourly.

We have been coming to Bali for 30 years, and Alantara Sanur was by far the most exceptional resort we have ever stayed at. Firstly, the staff are exceptional and well trained, accommodating and provide outstanding service. We stayed in a pool villa. This was a dream come true in every way. Everything aspect is well appointed and considered. The pool was cool and inviting. The bedroom is spacious with a delicious king-size bed with crisp white sheets and soft pillows - heaven. The bathroom is an oasis consisting of a large stone bath that invites to soak. Alantara has thought of your every need from soaking salts and perfumed bath gel. The shower room is another world of spectacular Bali surrounded by glass that overlooks tranquil gardens as you luxuriate under delicious hot water. The restaurant is superb a well thought out menu that offers excellent Indonesian and western cuisine. Coffee and cocktails are also exceptionally well made. If you come to stay here, you will be transfixed by its quintessential Balinese experience and never want to leave. Ten 🌟

Not one thing

This place is a gem, very clean and the food is amazing! Staff were very friendly and attentive at all times. The pool area was just stunningly beautiful and just very luscious with tropical gardens and plants. Loved the buffet breakfast in the mornings. My double suite I stayed in was very clean and very comfortable, the room had slippers, robe, complementary toiletries and a safe. I recommend this place to couples and singles that like the peaceful quality time to themselves. With all the other ammenties of the hotel I give this place a big thumps up and i can't wait to come back for a second stay.

I loved everything, couldn't fault anything.

I have stayed in Bali many times and this is my favourite hotel in Sanur. I can't speak highly enough about the beautiful quality, kind and professional staff and the attention to detail. The breakfast is just wonderful with everything you can imagine to tantalise your tastebuds. The rooms are stunning. Get a pool view suite on the bottom floor if you can. The pool is immaculate, well maintained and surrounded by stunning gardens. The staff can't do enough for you. It's a bit further from the hustle and bussle of the main centre but they have free shuttles and bike hire or it's just a $30, 000 Rupiah ($3Aus) taxi ride to amazing restaurants and shopping. You will not be disappointed staying here. This is a 5 star boutique hotel and you won't find better.

Location.

Everything was lovely. We only stayed here for 1 night before heading to Nusa Penida but we could have stayed here much longer. A lovely room with a balcony overlooking the pool, the pool and surrounding seating was very nice, afternoon tea and the bar was great.

Not much I could say negative about this place but the only thing I could say is that it's not the best place to laze in the sun all day (for 1 night we were fine but if you we're spending a week here it might impact you more). The grounds are lovely and shouldn't be changed but this and with it being a complex just result in more tactical tanning.