331 reviews
From
$27Jalan Basuki Rahmat No. 94-96, Surabaya, 60271, Indonesia
331 reviews
1/25
From
$27Free Private Parking
Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Elevator
Room service
Welcome to Ibis Surabaya City Center, a vibrant and affordable 3-star hotel located in the heart of Surabaya, Indonesia. With its convenient location just 1.5mi from the city center, you'll have easy access to all the cultural, shopping, and dining hotspots that this bustling city has to offer. The hotel boasts an impressive 331 reviews, ensuring a memorable and comfortable stay for all guests.
Start your day off right with a delicious breakfast offered by the hotel. As a pet-friendly establishment, Ibis Surabaya City Center warmly welcomes furry friends. Enjoy the convenience of free private parking and stay connected with complimentary Wi-Fi throughout the hotel. Additional amenities include a spa for those seeking relaxation, an airport shuttle for your convenience, and a 24-hour front desk to cater to your every need.
The rooms at Ibis Surabaya City Center feature a range of modern amenities to enhance your stay, including air conditioning, free toiletries, and a flat-screen TV. Immerse yourself in the vibrant city view from your room or head down to the bar and restaurant for a refreshing drink and delicious meal. With its excellent location, affordable rates starting from $27, and a variety of amenities, Ibis Surabaya City Center is the perfect choice for any traveler seeking comfort and convenience in Surabaya.
When it comes to dining options, Ibis Surabaya City Center has you covered with its on-site restaurant, Taste Restaurant. Whether you're in the mood for traditional Indonesian cuisine, flavorful Chinese dishes, or a taste of fresh seafood, this restaurant offers a diverse menu that caters to all palates. With its family-friendly and romantic ambiances, you can enjoy a cozy meal with your loved ones or savor a romantic dinner with your partner. The restaurant's modern and inviting atmosphere sets the perfect backdrop for a memorable dining experience.
At Ibis Surabaya City Center, convenience extends beyond its prime location and amenities. When it's time to settle your bill, you'll have the option to use Visa or Mastercard, making payment seamless and hassle-free. However, please note that cash is not accepted at this hotel. With these accepted payment methods, you can explore the city and indulge in its offerings without worrying about carrying cash.
The hotel offers two types of rooms: the Standard Double Room and the Standard Twin Room. Both room types are tastefully decorated and feature modern amenities to ensure a comfortable stay. With a room size of 183 sqft, these cozy yet functional rooms can accommodate up to 2 adults and 1 child. The Standard Double Room is furnished with a comfortable queen-size bed, while the Standard Twin Room offers two twin beds. Whichever room you choose, you can look forward to a restful night's sleep and wake up refreshed to explore the vibrant city of Surabaya.
Closest airports
Juanda International Airport
8.2miAbdul Rachman Saleh Airport
45.5miFree Private Parking
Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Elevator
Room service
Restaurant
View
Wheelchair accessible
Free toiletries
Private Bathroom
Parking On Site
Standard, City View
x10
+
x6
More details
Room City View
Show 6 photos
Standard, 2 Twin
2 Twin Beds
185 sqft
City view
Private Bathroom
Flat-screen TV
Air conditioning
+
More details
Show 6 photos
Standard, Queen
1 Queen Size Bed
185 sqft
City view
Private Bathroom
Flat-screen TV
Air conditioning
+
More details
Experience the perfect blend of comfort and style in our Standard Double Room. With its spacious 183 sqft, unbeatable city view, and top-notch amenities such as a private bathroom, flat-screen TV, and air conditioning, you'll feel right at home. Sleep soundly on our plush Queen size bed and enjoy the convenience of being able to accommodate two adults and one child.
Show 6 photos
Standard, Twin
Flat-screen TV
Wheelchair accessible
x10
+
x6
More details
Show 5 photos
Standard, Double
1 Double Bed
+
More details
7.7
331 reviewsFrom
$27Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇲🇾
Kenneth
8.2
8.2
The front office, housekeeping and coffee house personnel were very courteous and well mannered. The overall cleanliness and upkeep of the hotel, rooms, lift, seating areas were all top notch. The hotel is located in an excellent area, malls & restaurants are walking distance away.
Buffet Breakfast was far from satisfactory. Variety was limited. There were many items not available, for example: 1. Pastries - extremely disappointing. This is the main bf item most people would look forward to. Croissant was small and hard, not large and soft. There were no muffins and other Danish delights 2. Bread - No butter was available. What was given was actually margarine. No peanut butter. And worst of all no cheese. 3. No fresh fruit juice 4. No apples or oranges The food was left open. There were many flies especially on the watermelon and papaya fruit cuttings
🇱🇹
Misha
9.1
9.1
My mom was the one staying in the property. She said that the room/hotel was great and she had a pleasant stay. She mentioned that the staff were friendly and helpful, especially Iskandar (if not mistaken) who helped her printing some documents during her late check-in. She actually ended up staying for 1 more night at the hotel to catch an early flight to Bali the next day. Thanks for the hospitality!
She said everything was good, but she wished there were coffee/tea and sugar provided in the room.
🇲🇾
Yenn
8.2
8.2
The room is very comfortable, and it has an Europe feel. The staff are very friendly. The location is good, it is near a mall and there are a number of eateries around, very convenient for sundry goods and dinning.
On my second day and the next day, the hallway was awfully smelly. The room service menu needs to improve. It would be good if can provide some soup noodles, or cub noodles would be nice.
🇰🇷
Caroline
8.2
8.2
Good value, breakfast was excellent and good variety, very comfortable beds, staff were kind and helpful, well decorated, nice outdoor seating… ibis is pretty reliable!
The bathrooms had a funny smell, towels were a little worn, no coffee/tea in the room but mugs/kettle were there, could have information about things to do in the city (still a very good stay overall)
🇮🇹
Davide
8.2
8.2
We were a group of 6 people in transit. For a one-night stay it was really a bargain. Rooms were clean, beds were comfortable (nice topper!), and if you're lucky enough you can get a room with a view of the skyline of Surabaya. The position is strategic, next to the biggest mall of the city, and not far from the old town.
Breakfast could offer more western choices.
🇮🇩
Alfan
8.2
8.2
It's my second time to stay in this hotel. Location quite strategies in city center, just a few step to convenience store and food stalls on back side of the hotel. Quite closer to shopping mall, just walking about 5-10 minutes away. Check-in process quite fast. Room cleanness, ok. One thing as my considering to book this hotel is pay at property options. Overall rates, value for you money.
Towel should be changes
🇲🇾
Jacqueline
9.1
9.1
Generally excellent! From location, to facilities to service. Excellent staff from reception to food and beverage to masseuse. The breakfast was also great considering the value for money. They accommodated my check in requests as they see us traveling with a few elderly, and there was a huge group during our stay but it did not damper their service. Will stay here again when I’m back in Surabaya
🇮🇩
Arie
9.1
9.1
Location is great and good for traveler. This hotel at city center, just 2 minutes drive to the biggest shoping center tunjungan plaza, just 6 minutes to kedungdoro culinary night, and just 6 minutes to the legendary jalan tunjungan city center tour as well.
The towel was old and the colors has faded. The housekeeping attendant and food beverage attendant didn't quickly response to clean up the tray after we have finished our meal. And we found same condition on other room at same floor
🇬🇧
Jakhongir
8.2
8.2
I liked the staff at the hotel. Very friendly, always ready for help. I want to thank Deo and Ria. These guys helped me a lot! I also want to mention that the location is good, and breakfast at the hotel was fantastic, extensive choice.
the only thing I didn't like were towels, too old towels
🇲🇾
Viviana
8.2
8.2
I like the friendliness, helpful and fast response of the staffs when we needed extra toiletries. Within 5minutes they delivered to our door. I like the adjoining doors to connect two rooms.
I got smoking rooms and there's still smell in the room. I need to buy air freshener.
Airports
Juanda International Airport
8.2miAbdul Rachman Saleh Airport
45.5miAirports
Juanda International Airport
8.2miAbdul Rachman Saleh Airport
45.5miTaste Restaurant
Cuisines
Chinese•Indonesian•Seafood•Local•Asian•InternationalAmbiances
Family Friendly•Traditional•Modern•RomanticFree Private Parking
Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Elevator
Room service
Restaurant
View
Wheelchair accessible
Free toiletries
Private Bathroom
Parking On Site
Accessibility
Entire unit wheelchair accessible
Wheelchair accessible
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Food & Drink
Bar
Restaurant
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Invoice provided
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Hardwood or parquet floors
Interconnecting room(s) available
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Back massage
Couples' massage
Foot massage
Full-body massage
Hand massage
Head massage
Massage
Neck massage
Spa
Spa facilities
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
City view
View
From
$27Check-in
From 14:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in the hotel rooms and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Cash
Visa,
Mastercard
This property does not accept cash.
What are the check-in and check-out times at Ibis Surabaya City Center?
The timetable for guests at Ibis Surabaya City Center is to check in post 02:00 PM and check out prior to 12:00 PM.
Does Ibis Surabaya City Center come with parking?
Yes, there is ample parking available at the Ibis Surabaya City Center. The hotel provides free private parking on site, and there is no need for reservations.
What are the rates at Ibis Surabaya City Center?
Ibis Surabaya City Center's room rates start around $27. Rates, however, may vary depending on room choices and stay period. Please provide your dates for real-time prices.
What are the room types available at Ibis Surabaya City Center?
The Ibis Surabaya City Center hotel offers two types of rooms: Standard Double Rooms and Standard Twin Rooms. The Standard Double Rooms have a queen size bed, while the Standard Twin Rooms have two twin beds. Both room types have a size of 183 sqft and can accommodate 2 adults and 1 child. Smoking is not allowed in any of the rooms.
What are the main attractions at Ibis Surabaya City Center?
Guests at the Ibis Surabaya City Center hotel can indulge in a variety of leisure amenities during their stay. The hotel features a spa where guests can relax and rejuvenate with a range of massages including full-body, hand, head, couples', foot, neck, and back massages. The spa facilities are also available for guests to enjoy.
In addition to the spa, the hotel also offers a bar where guests can unwind and enjoy a refreshing drink.
When it comes to dining, guests have the option of dining at the Taste Restaurant located on-site. The restaurant offers a variety of cuisines including Chinese, Indonesian, Seafood, Local, Asian, and International. With ambiances ranging from family-friendly to romantic, guests can choose the atmosphere that suits their preferences.
Overall, guests can make the most of their time at the hotel by pampering themselves at the spa, enjoying a drink at the bar, and savoring delicious meals at Taste Restaurant.
Does Ibis Surabaya City Center feature its own restaurants?
Yes, the hotel has a restaurant on site called Taste Restaurant. The restaurant offers a variety of cuisines including Chinese, Indonesian, Seafood, Local, Asian, and International. The ambiances of the restaurant are Family-Friendly, Traditional, Modern, and Romantic.
Which payment methods are supported by Ibis Surabaya City Center?
Ibis Surabaya City Center accepts Visa and Mastercard as payment methods. Cash is not accepted.
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