I booked this hotel for my mom. Both for her departure and return dates at CGK Airport. The hotel's arrangement for airport shuttle (for both ways' pickup) was very organized. Friendly staff, nice room, and good breakfast. For the price you pay, you won't get anywhere else better than this hotel for your transit at the airport. They also have policy for their late check-out regulation (until 6pm). Amazing deal.

There was a bit of miscommunication between the staff in regards to the late check-out payment for my mom's stay in late September. Nothing really bad, but she was just held at the receptionist a bit too long when it was already time for the airport shuttle at that hour to depart. Everything else was good.

The food and drinks offered here were excellent. Both Indonesian and Western food was great. I highly recommend adding breakfast to your stay cuz that food was excellent. Western breakfast options were limited but there was plenty of Indonesian breakfast options. The hotel placement was excellent. I was able to go out and easily get my favorite street food without requiring a taxi. The staff is great and tries to help you even if there's a language issue. Definitely will be staying here next time.

The staff does know English but sometimes it was hard to understand. But I always got it figured out, so this isn't a big deal. The sheets had weird black stains here and there (looked like pen or sharpie stains).

Location was close to airport, and hotel provided a shuttle to and from the airport. Unfortunately, Jakarta traffic is notorious, so the short distance can take a significant travel time. We stayed one night before our next flight. Buffet breakfast was good with many options. Check in was efficient and very easy. Bed was clean and comfortable Decent Wi-Fi

Nothing much around the hotel, except local street food stalls. But this was expected given its proximity to the airport!

I loved the fact that it offers free pickup from airport and shuttle to go back. The hotel's staff was so kind to text via whatsapp to see of we landed, and again to see if the driver picked us up. So close to the airport just 15 mins while traffic and 8/10 mins without traffic. Hotel was clean and perfect for a night stay.

Not much to do at night, no restaurants. Although we ate from locals which was super cheap and sooo good! We decided to risk it on our 1st night and we were all fine!

Good bed, shower, place to work. Water boiler, free coffee and thee in the room, free mineral water. Quiet place, no noise. Wake up call service, airport shuttle. Hotel is in a neighborhood so you can go out for food (lunch eg) in local stalls, however the road is not very appropriate for pedestrians so be careful.

For some reason there is no airport shuttle at 8 in the morning You have to choose to leave at 7 or 9.

The hotel is perfect for a stopover in Jakarta. It's close to the airport but the surroundings are not very nice as in many big cities' airports. You can walk to an Indomaret or Alfamart in around 5 minutes if you need basic stuff. There is also a Bento restaurant (Hokben Sentra Benda) behind the hotel. The free shuttle works very good and efficient.

You don't have many options to buy food in the surroundings. But it is not the hotel's fault.

The food was delicious and service was perfect! The staff is really nice. If you only have to stay for one night to get another flight, this hotel is perfect.

The walls are a bit thin, so therefore you can hear your neighbors. The region/surroundings are not that great. We (3 women) felt unconfortable whenever we had to leave the hotel.

The room was great, we were a couple with a 6 year old boy. Super comfortable. The bed was nice. Shower perfectly good. AC was nice and breezy. Included drop from and to airport included in the cost, huge value! And a very nice Indonesian take away breakfast, due to our really early flight. The staff were nice to pack it with us.

The room was very clean and comfortable. The food was very good and reasonably priced. The staff are extremely courteous and polite. It’s located very close to the airport, just about 10-15mins away.

Our airport pick up was delayed, because they pick up several other guests too. So we had to wait nearly an hour to be picked. However, the driver was extremely apologetic and polite about the delay and the hotel staff even arranged for just us to be dropped off to the airport the next morning, although it was out of the airport shuttle schedule

All went well - staff helpful and efficient.

Only small problem was being dropped off by hotel shuttle service at incorrect airport terminal to catch domestic flight to Bali. Stressful hour spent getting Skytrain to Terminal 1 A., then checking in late for flight. More detail on checking in and where right part of capital airport to go to would be v helpful .next time.