The location was perfect for the event we attended. The hot breakfast was delicious.

Upon booking I had requested a roll-away bed or cot. I informed the gentleman upon checking in and he said he'd bring it up as soon as he had some relief. It was never brought. I asked for it again the next morning and that evening. We never received the roll-away bed and kept getting different excuses as to why they couldn't or would but never did.

Prints on wall in the bathroom. Best hanngings in any hotel.

The afternoon front desk was business like but not cordial. The morning staff was pleasant. The bottom of bathroom door was splintered which looks shabby. A plastic strip across the bottom would have been an easy fix. Breakfast bar was fine but staff should have cleaned up items on the floors and crumbs on the counter during the morning service.

The room was very clean. The shower was wonderful. Plenty of nice towels. Blankets were soft and enough pillows as well. And checking in was so easy. It was a last minute booking due to a major power outage and the young man working the desk did an amazing job . And the breakfast was great as well

The bed seemed to be worn in the middle. Like a big dip in the middle. But it did what it needed to do.

The breakfast was awesome as was the staff which oversaw it. I felt secure at this location. Good location - near everything we needed or wanted. Liked that we had the option to skip room cleaning since we were only there for two nights.

Toilet paper was ultra fine grade of sand paper. It could be upgraded to something a bit better.

Breakfast was quite good considering this is a '2 star' hotel. I'd stayed in 2 other hotels in Durham (a 2-star Days Inn that was awful, and a 2.5 star OYO that was even worse). This hotel was far better than both of those. It leaves me wondering who comes up with the star rating? Why isn't this a 3? Or at least a 2.5? Anyway... good beds, nicely renovated bathrooms, overall very good value for the money.

I wish it had been more central to Downtown Durham, but that is just based on my own travel needs.

Clean and comfortable.

Only that I requested a crib and it was not there. Since it was already time to bed the 1 yr. old, I chose not to return to the front desk to fulfill my request since it would take too long. Instead, we set up the pack and play we had brought along. It was disappointing though.

The room and facility was clean. the AC worked well, especially given it was 100 degrees outside. The breakfast was delicious with a variety of options each morning. Staff were friendly and helpful.

There was a lot of smoking going on at the pool and right outside the entrance closest to the pool. The hallway leading in from that entrance smelled like smoke as well. There were guests playing loud music with profanity at the pool our last night. That’s fine at your own home, but some people don’t want their kids around that.

Clean, comfortable, and affordable. The Jacuzzis are huge in the suites and worked great.

Front desk staff members were professional, however, one of the front desk ladies gave me a difficult time when I asked for an extra towel and washcloth on Fri, August 5 at night (older black lady). She wanted me to call housekeeping at 8AM for extra towels and washcloths. I basically had to beg and explain why I needed extra towels and washcloths, and then I had to send my wife to ask Being a military Navy veteran, I've traveled and stayed at many hotels and this was the first time ever that a hotel clerk had a problem with giving me extra towels and washcloths. She could use a refresher training on customer service, but maybe she was just aggravated and having a bad night. I don't know.

The staff at the front desk were extremely helpful and very knowledgeable. They were always positive

The property was good. The booking online was not as good. I needed to add a date to my reservation but couldn’t so I had to make an additional reservation. The staff made sure we got to remain in our room for both nights. Like I said, staff was fantastic.

Clean room, quiet environment, shuttle service, gym & great breakfast 😂

My room didn’t have rail for towel My meeting place was far & shuttle stopped operating at 2pm