Everything was the way I expected. Special, enormous thank you for Riccardo (at the lobby). He is a good example of a genuine, warm and helpfull customer servicer. I really felt welcome because of him and his English was very good. Thank you Riccardo!

Everyone were nice there, but it's good to remember something. I don't think that anyone expects perfect English from customer servicer BUT you can always be warm towards the foreigner and find someone who understands the language better if you don't feel comfortable. We don't bite <3 still. Kisses to everyone there, I consider my time there well spent <3

Hotel is on the excellent calm location of Abano terme across the historical Montirone park just few steps from the centre. Swimming pools are very nice and they works until 22h on Thirsday, Friday and Saturday. That was absolutely beatiful and adorinh experience to swim in hot water under the stars (or even rain).

Overall staff are very nice with exception of waiters during breakfasf/dinner. Toilet are so low that if you havr any problems with knees, that want be a good experience for your. Shower is half size in the corner and it if you are overweight it is difficult to use.

Stuff, that the room was cooled, when we came.

No AC in halls and coridors and loby. No ventilation in elevators.

very good location, near the pedestrian, shopping area. we have been at this hotel 4 times, because of the efficient, friendly customer service (level Genius complementary upgrade, professional treatment) and availability of Golfing! We have been always treated in an outstanding way. For Level 2 and frequent guests, Booking needs to negotiate for better standard economy rooms, not recommended unpleasant view to “kitchen area”. We look forward to our next visit.

Some guests don’t want to follow certain rules (swimming pool area). More advertising for Sauna, Massage etc. Should be posted in the room.

Everybody was so helpful. Daniele provided us with superb service at the restaurant. Food was great. Breakfast was fine. Facchino was so efficient and available. Our Hugo drinks was properly mixed by the baristas. Frontdesk staff were all courteous and helpful. We would definitely come back

I hope they have more hydromassage.

- nice hotel and staff, we got a modern room which looks better in realty than in the pictures - Termal pools are nice and open until 22:00 during weekends - free parking

- During regular days the pools are closed very early (about 19:00 if i recall) and you have to put hair hat regardless if you have short hair or not. - room didnt had a kattel/tea/coffe in it also the closet layout is weird - breakfast is not very good if you are vegeterian (there are meat options though which others really liked) , pancakes were cold

The room was great - junior suite was good size, large bathroom and walk in closet. Nice balcony with pools view. The room temperature was a bit high, we switched off the heater in room. The pools area was nice, with many options and temperature. Not really for good for swimming(15meters long), imho, but to relax and enjoy the mineral waters.

Excellent swimming pools, simple, but renovated rooms with good AC. Breakfast and dinner were very good! Coffee was great! Cocktails at the musical bar were great as well! We have used the special offer, so the price for accommodation was very good!!! Free bathrobes in the room. Covered parking, particularly.

No AC in the corridors. But it's not a big deal.

A very clean hotel. Excellent location. Great staff.

The breakfast very good. Its included are fresh vegetables and fruits. The swimming pool a very clean. The staff is very friendly. Thank you to Gioia. She helps us with the local activities.

The staff was extremely friendly and helpful. The room's cleanliness and the room itself were on a high level. The whole area, including the pools and garden, was clean and well taken care of. I had a half-board and restaurant staff as well the quality of the dishes was very pleasing. The location is also great very close to the centre of the city.