I've been to this hotel 7 times and of course I like it! there are red pools here, which are open until 11 pm; excellent dinners; interiors.

1. You should definitely give your regular customers compliments or get a loyalty card! 2. The boys in the buffet area can't cope. orders take a long time; and the whole zone became uncomfortable. especially when the chairs were removed and the stage was installed. 3. Claudia could have been more polite and offered me at least a compliment for the penalty we were charged for a no-show at the end of December. It is unacceptable not to take care of regular customers! 4. gentlemen! Offer your customers good tea! and not this water in bags...

The facilities are excellent. The indoor and outdoor swimming pools were great and very enjoyable. This hotel offers a relaxing environment for a weekend or a couple of days off when you need to take a break.

The condition of the room was not ok. 1) Little insulation from room-to-room noise. I could hear the guests in the other room talking on the phone about their dog. The bathroom is poorly designed. The door of the closed was dangerous moving.

Everything well organized from SPA facilities, thermal pools, massage, places to relax with heating water beds and many more.

early in the morning there was a lot of noice from other people going out of the room to use thermal pools, or have breakfast. The doors were slammed and if you would like to sleep a bit more in the morning, I can say is not possible. Strange there was also some children running around, so maybe the hotel management shall consider to make policy adult only hotel, an envisages the adults that silence is very important 24h, in order that guests that reserve the period to spend can profit all from what can be used on this hotel. Another thing that must be considered to change are mattress because are not very comfortable .

We like the facilities especially pools

We were in your hotel in 2017 and 2018.The cleanliness of our rooms was much better. We needed to remind about towels, changing beds and robes Service in the restaurant leaves much to be desired. We like your hotel. We wish you to stay with the same level of service we experienced before

As a big fan of spa hotels, I have stayed at the hotel several times since 2015. I really appreciate that it maintains its quality and the classic thermal resort spirit and atmosphere. The pools are great, the spa services are wonderful, and the food is of high quality and impressive. The staff is very helpful, The gym is well-equipped and always available.

Nothing critical bothered me,. just minor stuff. Some services have become paid. It was difficult to find any tour services from the town, especially in the autumn. The internet connection could be a bit more stable, as it dropped several times,.

second time back everything is wonderful as always. the staff are the stars of the show. they are so calm and elegant. they treat you like royalty and make you truly feel relaxed. just unbelievable how good the staff are. the pictures of this place do not show how beautiful and tranquil it is. it’s so much better than what you see from the photos. whoever designed this place is a master of making everything feel connected yet private. there is so much space that even at peak season you feel like there is always space and quite areas. if you have any doubts, don’t because there is truly nothing to worry about. it’s the best place to go if you want to relax.

everything was perfect!!

It was delightful! Everything in this hotel is wonderful. The room design is very beautiful. There are many pools with thermal water. The spa is excellent, and the wonderful Valentina works there. She will help you choose good treatments and massages. The hotel staff is very friendly. And there is also a very tasty restaurant. Every evening, the restaurant serves exquisite food. The chef aims to amaze you every evening. I recommend having dinner at this hotel. We also had dinner at a restaurant nearby, which has a Michelin star, but it wasn't as tasty as in the hotel's restaurant. After that, we only dined at the hotel.

The structure is an amazing feast for the eyes. Every details is managed with taste and care for their guests. Design and comfort, form and function rarely so well merged. Personnel trained to please you contributing to real relax. Excellent breakfast ( maybe some stations require refill more often…). We had a nice entertaining music trio in the evening and reasonable cocktails prices. The last touch was un unsolicited “get well” kit we received in the room one evening my wife felt unwell. After bringing us a warm soup (which they did not charge!) they arrived with a kit with a thermometer, a water boiler for a camomille, a diffusor for essential oil and a hot water bag. Very appreciated. We were blessed by an out of season warm sun and blue sky, but for the rest was all their merit.

At breakfast fresh juice run out quickly. Even clean plates were hard to find during peak time.

We had a nice size room with big balcony overlooking the garden at the main entrance. Breakfast was very good - fresh with nice variety. Spa facilities were SUPER excellent. This really would be the main and only reason that the place is worth returning for. Some of the reception staff are super nice others not so much. Parking is nice and hotel location overall is very convenient.

At dinner food at the buffet finishes very quickly and it's not nice at all. Having to wear Wet bathrobes most of the time is terrible (I got sick because of this) and there is no arrangement by the hotel other than charging you extra money to change the bathrobe. Mosquitos even in October were bad. I can barely imagine staying there during summer, even though the staff say they disinsect twice during summer.

This is a perfect place to relax. The thermal warm pools are open from 7:00 till 23:00 and you can go for an early morning swim before breakfast or a night swim after a long tiring tour and dinner. The location is great if you also wish to visit Venice, Verona, Vichenza, Lake Garda or anywhere else in the region. But take into account that you will not want to leave the hotel for tours. The staff is efficient, professional, friendly and caring and speak any language you need. A great place both if you're local and want a relaxing weekend and if you're foregin and want a longer vacation.

Probably no such thing at all. Perhaps two small things: would be great to have somewhere to dry your bathrobes and swimming suits, because the September sun is not enough. And another: wi-fi was't so good but I never went for help because it wasn't important to us. You should take rhis into account if you olan on using wi-fi during your stay.