The staff at the hotel were super friendly ad helpful, especially the reception lady that was pregnant. My friend was feeling poorly on the last morning and didn't come down for breakfast, but I was allowed to take a hot drink and some food back to my room for her :-)

It's not what I didn't like but there is a notice in the bathroom asking customers to follow the ''reuse your towels' policy that my friend & I were more than happy to follow, but clean towels were given to us daily. Also a couple of plugs in the room were broken as we couldn't plug the plug into the wall socket. I think also that the complimentary body wash should have been mounted in the shower with the shampoo and not by the side of the sink as you had to take a handful at a time into the shower to wash. A little wrapped bar of soap would have been perfect by the side of the sink

Very clean well maintained hotel in a great location for skiing. Shops and restaurants are only a few minutes walk away. Breakfast is fine with lots of different things to eat but maybe a little boring after a few days there.

The hotel has a nice boutique type bar that has hundreds of bottles of Wine, Champagne etc and a decent amount of bottled beer however despite all of this there is no Alcohol Free beer even though they have the reqular Forst beer which has a popular 0.0 version which is available in other places locally including the shop across the road. Being a non drinker in Ireland everywhere has at least 1 or 2 alcohol free options but its a bit hit or miss in Italy in general.

Warm clean comfortable spacious bedroom well tidied by staff each day. Lovely hot shower 6 of 7 days. Pleasant lounge area Breakfast..plentiful supply Ample free car parking Great location...easy access to ski lifts and to good variety of restaurants nearby.

Lounge closing at 9pm every evening. Breakfast...too much space given to sweet pastries etc...maybe a bit more fresh fruit.

Location near to town and slopes was excellent, , comfortable bedroom, excellent room service, good breakfast, and comfortable lounge/ bar area all contributed to a most pleasant stay

Hotel closing up at 9pm. If open for another hour or two it would be nice to relax in front of fire and have a night cap.

Breakfast good Location good

Bar should have been open till at least midnight. We would have liked to have a drink and relax by fire before going to bed. Hotel lounge was shut far too earlier some nights as soon as 10pm!!! Hot tub and sauna should be charged as an extra charge they should be free for guests

Proximity to town and ski slopes. Quiet hotel , good breakfast.

No resident's area after 9 pm to sit and chat with fellow travellers

Bar, cleanliness, location nearby gondola lift

rooms were cold during low season, walls are very thin and we heard noisy neighbors

Breakfast was fantastic huge choice. Rooms are lovely with great views from the balcony. The lounge and bar are is really nice and the staff are very friendly and helpful. Location to the gondola is perfect.

We have stayed only one night on our way from Como to Ortisei. We wanted to take a break in a nice comfy clean hotel on our way and the hotel met all our expectations. The view of the mountains, facilities and also breakfast were all very good.

Good location, newer Property, great Bike Room

Staff not very friendly, but I don’t speak Italian either :(