I highly recommend this hotel. Our room was very spacious, with a huge bed which had a comfortable mattress. The bathroom was big, lovely towels and excellent heating all around. Breakfast was fantastic, fresh fruit, hot and cold buffet. It was served on the top floor which had an amazing view of the Duomo. The location was perfect with cafes and restaurants just around the corner and the Duomo just under 10 minutes by foot. There is also a supermarket 5 minutes away. The main railway station is just a 3 minute walk away.

I have nothing negative to say.

Only steps away from the station, main shopping areas as well as the cathedral. Helpful concierge and staff, they suggested good restaurants and sunset points, called cabs as well since we were a family of 6 and there were no Ubers. Rooms were big and they had preserved the ancient windows which was a nice touch. They had a good view from the rooftop.

Hope they can improve the breakfast by adding some more variety as it was the same all 3 days. As well as improve lighting in the room it felt a bit dark and hard to read books after sunset. Also one of the lamps were connected to the plugs so when you switched off the lamp at night your phones would stop charging.

Hotel Baglioni is in a great location. Just a stone's throw away from S. Maria Novella train station and five minutes walk from the Cathedral square and Giotto's bell tower. The city center with all its wonders is all walking distance The hotel has a great breakfast room on the top floor with large window panels from which you overlook the city skyline. I have stayed here a few times and breakfast never ceased to amaze me.

Some of the room's interior and finishing were old, but that is also the charm of this old palace and to be expected.

Location, overall appearance, cleanliness, size of room

- large flashing red lights over bed and over doorway in room affecting sleep! - no facial tissues in room besides a small pack in bathroom - water spilled onto bathroom floor from shower. Poor design. The corner needs a barrier since there is no slope on the edge of the shower tub - one elevator not working entire visit causing delays

The location is excellent - very close to the train station and can be connected via an underground passage. The hotel is also very close to the main attraction eg the Duomo Cathedral and other attractions are not far eg a short distance to walk. The Hotel has a nice feel with dark wood and historical passages. We liked the room (not enormous but fine) and the housekeeping was excellent. Our bedding was changed every day, There is a free mini bar containing cold drinks. We did not have breakfast here but we had a drink on the terrace of the piano bar which has superb views over Florence and was very peaceful. The staff were friendly. There are lots of comments re the hardness of the beds. Our mattresses were firm but for us this was perfect and the pillows are firm and soft. The bathroom had constant hot water and plenty of toiletries. It is quite pricey but Florence is expensive and I guess this is the going rate.

We wished the television had Netflix or a movie channel etc.

The room was very nice - big living room and a great bedroom. The shower and restroom were great. Had also another storage room. The hotel staff were very nice and it felt like a "real city hotel". I had a great time coming back every day and it was clean and organized. Really loved the central location.

Might be "too center" for you, as it's just around everything, especially main transportation area. There is no much noise if you close the windows, of course, so just FYI. The WIFI is very bad, and the breakfast, although having vast options, is pretty mediocre, for my taste. I'm sharing those as I'm looking for 100% return on value for my order. I understand it's not up to the hotel or an issue, just letting you guys know.

The hotel location was great! Close to shopping and restaurants. We took Taxis most everywhere as one of our travelers walks with a cane, however the taxi cost to most attractions was only $5-7 Euros. The hotel is within walking distance if we had been able. The room accommodations were excellent, clean and comfortable. The bed was a little hard however that is common in most European hotels. The breakfast buffet was amazing and the staff was very accommodating. The highlight of the hotel is the rooftop bar that gives you an incredible view of the Duomo and the city rooftops.

The beds were a bit hard.

Great location, beautifully decorated and a very good place for relaxing as well as working remotely, if needed. Highly recommend this hotel for a Renaissance kind of feeling if you're into history or literature.

On this occasion there was a persistent noise coming from the air vents located outside the toilet. It was not a big issue, but one which must be kept in mind or discussed with before booking. Other than this, the stay was exquisite.

Perfect location and beautifully presented. You are right near the heart of everything. The complimentary mini bar is a nice touch as is the the device to assist with planning your stay.

Door security didn’t feel very good. They are old wooden double doors that with a strong heave can easily open despite being locked. We had heard of a robbery in a room so this made us a bit uncomfortable.

We really enjoyed our stay, the views at breakfast were beautiful as was pre meal drinks at the roof terrace bar. Breakfast selection was amazing. Stayed in a classic room and it had plenty of space and loved the decor. Staff were helpful and friendly and very kindly offered to provide a breakfast bag to take away as we were checking out early.

There was not anything we did not like.