Great buffet breakfast with hot options (scrambled + boiled eggs, sausages), juices, croissants, cereal, yoghurt etc Good location close to the train Free barrista made coffee throughout our stay Friendly owner and staff

Not much we didn't like, but rooms were in the smaller side but sufficient for a family of 4 and 1 baby No laundry facilities (would be great to have this on site). There are few laundry places about 10min walk from the hotel but they are not 24 hours.

Staff was very kind and helpful, room was clean, awesome balcony, loved having a refrigerator and microwave and the air conditioning was a huge bonus. Wonderful location next to train station and all of the sights were within a 20 minute walking distance. We felt very safe and secure with the area.

Room and hallway wasn't very soundproof so outside sounds could get loud at times, but honestly that wasn’t really an issue for us at all.

Room is functional with good storage areas. Bed comfortable. Continental breakfast was basic but adequate. Staff and housekeeping good. Quiet location with double glazing. Good view of trains and Duomo. An easy 10 min walk to train station.

Aircon set way too high at 24° for a good night’s sleep.

Everything. STAFF Betta and her staff (many of whom are family) are amazing. Professional, accommodating, and engaging with us and our questions and requests. If we needed help finding something, they helped us find it. If we needed to leave our luggage even after checkout, they held it for us without charge for us. We got in late the first night, and they were there and willing to work with us. They had even upgraded our room for free in light of the number of people there and how long we were staying. I watched and saw her offer the same support to all other patrons. Betta and I spoke Italian, English, Romanian, and French together and I know she also spoke Spanish with other hotel patrons. Betta and her family members and my daughter and I became great friends, and we will definitely return whenever in Florence. LOCATION The hotel was five minutes walk from the train station; close enough to make it easy for travelers with luggage, but also removed enough from noise and traffic (thought continued in next segment). ROOMS We could see the tracks from our room and vaguely heard some night trains, but the soundproofing was so good that it did not disturb our sleep. The room was nice and clean and with all necessary amenities. BREAKFAST AND OTHER AMENITIES The stairs have a means to accommodate wheelchairs and those needing assistance up them. The breakfast was excellent. Betta and her staff waited on us in light of COVID restrictions. Each evening she had us select what we were interested in eating the next day and when so that it could be ready and prepared the next day, but also allow social distancing, etc.

Nothing. Betta and her staff were accommodating in every reasonable way.

The location was great it was close to the Train station. The staff was very friendly. Malik was nice and gave lots of valuable information.

It was a great stay

Luxor Florence provided an excellent breakfast, with a variety of tasty options, from foods to beverages. We would say there is something for everyone to enjoy a healthy breakfast with fruits, juices, hot beverages, yogurts, croissants, berries, eggs, to name a few of the choices.

There were no disappointments with Luxor Florence. On the contrary, the service from our arrival to departure was exceptional. Elizabeth and staff were very helpful and pleasant with our requests. We would absolutely return to Luxor Florence.

Elizabeth welcomed us and made us feel very important from the minute we set our foot in. Another member of staff , a young lady gave us great ideas about restaurant and places to visit.

Very comfortable but it was pretty cold the first night and the air con couldn’t be set on high temperature as it was pre set to summer . The temperature dropped to 4*C that night . We asked for extra blankets the next day.

All the 4 staff whom we met were very helpful and friendly and could chat with us to make us feel welcomed; was fortunate to arrive on a public holiday hence parking was free most of the times within the blue lines; Train station and tram stop were nearby

Location was rather secluded, rather quiet area almost felt like and abandoned area, however it could be due to public holidays, hair dryer doesnt work for more than 30 seconds. Breakfast menu was very basic.

The location was easily accessible from the train station, even with luggage. (approx. 8-min. walk). It also was close to squares, cafes, restaurants and a Carre Four! AND, the 24/7 offer of free, strong coffee was definitely a surprise bonus! Very good coffee, better than anything you can get in U.S. and some cafes in Italy!

The staff at the Hotel are very friendly, helpful and amazing

The rooms is very close and this an issue for the noisy, also the Air Condition not comfortable.