The room was as in the photo but the bathroom was a little tight, however, there was everything we needed. The breakfast was a generous buffet of goodies from scrambled eggs, pancakes, fruit salad, cereals and cold meats.

The bathroom was a little small but the shower was wonderful. The reception area as guests walk in is odd, I prefer a 'traditional' reception desk and a nicer lobby, but that is my opinion.

This is actually a review for the neighbouring hotel (The Grand Savoia Genoa Hotel! due to being transferred from the neighbouring Continental Hotel next door who were full and transferred guests to the Grand Savoia. Everything! From the moment I arrived I felt pampered and was treated very professionally. The reception offered me an upgrade to a stunning executive room. For an additional €30. Upon entering the hotel I felt like I was sent back in time to a different era. The hotel was spotless and fresh. A very gracious serviceman helped me take my bags to my room. The prices of room services were reasonable given the nature of this 5* hotel. It was just such a perfect stay. Once in a lifetime awesomeness. I could go on all day showering this hotel with compliments. Oh the rooftop terrace with Jacuzzis was absolutely stunning with amazing views of the city. Regards, Heath

There was nothing not to like.

The Double Room was ample for our 1 night stay. We requested a quiet room, knowing we were on a busy street near the train station. Our request was accommodated. No view to speak of, but quiet was our priority. Staff reached out to verify our arrival time, which they confirmed and accommodated. Very convenient location (you can see the train station entrance from the hotel entrance) and there were food options nearby. Given the proximity to the train station and situated next to the Genoa University campus, this is a bustling area. We loved the old-fashioned elevator! Note...one does have to go up a few steps to enter the hotel, and a few more to arrive at the reception area. Room was nicely decorated with convenient updates. The staff was pleasant. This hotel is connected to the Grand Hotel Savoia, which is very elegant and has a rooftop bar worth check out. Restaurants are located at both hotels, but we ate elsewhere while in other areas of the city.

Bathroom door was a little tricky to close...needed to be careful to keep sliding mechanism on track.

We have stayed at Grand Hotel Savoi. Fantastic location, perfect for a long weekend and exploring the city. Close to the train station and the historical centre and the old harbour. The staff was kind and very professional. The breakfast buffet was 10/10. The rooftop restaurant is a beautiful place to watch the sunset from.

There seems to be a problem with the air conditioning system that couldn’t be switched off by us in the room. As we arrived it was freezing inside and one of us got sick. This was resolved after contacting the receptionist. The location is very loud in general, but we noticed very little from our room with the windows closed towards the courtyard.

We were moved into the hotel next door, the Grand hotel Savoia. Unsure why. however, this hotel was beautiful and full of history. The pianist playing in the lounge bar each evening while having apperitivo was truely a highlight. the historical centre was only 5min walk away, as was the port and main train station. Lastly the breakfast was wonderful. Thanks to the lead host who made our breakfast very enjoyable. Overall, a wonderful stay. I would definitely recommend this hotel. Well the Grand hotel Savoia as this was where our room was.

Nothing.

The historic hotel, with its charming character, boasted intricate details in each room. The spacious accommodations featured all-wood furnishings and a vintage elevator, adding to its unique appeal. Despite its age, the elevator seemed surprisingly sturdy. The hotel's friendly staff provided excellent service, and its convenient location near the train station made it a popular choice for travelers.

Unfortunately, our stay was marred by a minor inconvenience. After 10 PM, the hotel unexpectedly closed, forcing us to relocate to a neighboring hotel that was quite a distance away. This unexpected disruption was a disappointment.

We were actually upgraded to the 5* Grand Hotel Savoia so this review refers to that. Beautiful old building with marble interiors, polished wood, brass and mirrors - a pianist playing the grand piano in the plush lounge area. We arrived around 9pm after a delayed train from Venice, so relieved to find the hotel just across from the station. Our check-in was swift and friendly and we had a very pleasant meal in the hotel’s trattoria which was reasonably priced. Our room was extremely comfortable - just a shame we were only staying one night before moving on. The breakfast was superb with a huge choice: cereals and mueslis; fresh fruit; cheeses and meats; hot buffet; delicious cakes and pastries etc.

Although there were tea bags - we could only find a coffee machine with no instructions and no kettle. Too tired to investigate further.

This hotel provides a very comfortable and clean stay just across the main railway station. Our room was well equipped with amenities and with a big choice at disposal. Breakfast was one of the best I ever experienced in a hotel with a lot of Italian food choices at disposal. The hotel lobby and the elevator bring a really old-school vibe to the stay. Parking is at disposal and the staff offers a valet service because the garage is further down the street. Overall, the staff was really welcoming and made our check-in and check-out pretty quick.

Late in the evening there were some drunk people sitting at the hotel entrance which made us question the safety. Furthermore, sound insulation was below expected as we could clearly hear noises from the hallway. Unlike in any other hotel, I was asked for credit card information as a "deposit".

This review relates to the sister hotel Grand Hotel Savoia as we received a complimentary upgrade, also a bottle of wine for our 40th anniversary, so kind. Location right next to main train station perfect & easy, hotel stunning, room was lovely though no pleasant view & a ‘compact’. Breakfasts here are really good, lots of choice and breakfast staff really helpful and pleasant. We took the tourist bus to explore & got off at places of interest, which was helpful.

Though the location was really convenient, the hotel seems to be in a not so nice part of the city. We walked a lot which we enjoy, but this included going through the oldest parts which were enclosed, dirty and felt very unsafe. There was little choice in eating out near the hotel but too far to walk at dusk to the city centre, and a rat ran across our path near the hotel. I know they’re all over but it was alarming as the hotel is so beautiful.

I have booked room in this hotel. But when we arrived we were informed that we are upgraded to their other hotel - Grand Continental Savoia. The hotel was just amazing: elegant, cozy. Amazingly hospital staff - responding to all requests. Hotel has roof terrace - you just don't want to leave it enjoying the sight seeing. I loved this hotel so much that decided to stay one night more. Great breakfast offering different types of food. And what just stole my heart - in the evening you can order canolli - one of the best ones I ever tried in Italy! I will definitely stay there again. Location is also very convenient - close to Piazza Principe railway station, old city, port. Plenty of cafes outside in case if you do not want to eat in hotel.

Nothing!