Literally across the street from the railway station. You really can‘t ask for a more convenient place when travelling by train. The room is a very good size even for 2 people with plenty of room for luggage.

One thing that was a bit annoying was trying to find a restaurant that was not specialised or had mainly only fish. I am highly allergic and wanted to know what my options were (outside of burgers, which I did not come to Italy for). The lady at the reception said she would send me some suggestions. We communicated in English, so I assumed at least some of the message would be in English so I could understand it. The message I got was in Italian with a standard list of their recommended restaurants mostly those serving mainly fish. So, not really the best personalized customer service. So there I really think improvement can be made. If a customer comes with a specific request a standard form-letter answer is not always appropriate.

Perfekt Location! Just 1 min from the train station. Everything is close (museums, old city, harbour). Friendly stuff. Perfect English. Helpful with planning what to do.

I licked it! It is not fancy. It is a Authentic and cosy place.

Loved being opposite the train station. Stayed at this hotel in 2018, not a lot changed. I would go back for the location, had a view looking towards the Port, could see the top of Cruise Ships coming and going. The people on reception were very friendly, and helpful.

Breakfast was passable not a lot of selection, we had a banana each on the 2nd day they were not replaced on the 3rd day. Staff make coffee etc for you, my hot chocolate was only warm. Breakfast was included in the price, would not liked to have paid extra for it. Something that was a bit odd there was a tallboy cupboard with 5 drawers in it, but the drawers in it did not open, not that I would have used it anyway. Outside on the street was the only place we saw dog poo, you notice this when you are pulling your suitcase, not the hotels fault.

This hotel has everything! The location was perfect right down from the train station, very easy to locate. The lady who checked us in was so very helpful! She gave us a map of the city of Genoa and highlighted areas we may want to visit while in town, plus she told us they were known for Pesto and recommended a restaurant down the street. We went on her city walk and ate at the restaurant and it made for a perfect evening! The room was very clean and had all the amenities we required. The next morning we were greeted by a gentleman who served us a wonderful breakfast and we had a fun conversation with him as well. Sadly we were only there for an overnight stay, but we would have loved to stay longer. The staff was so friendly and helpful and for the price, it was one of the best deals we found because the room was quiet, clean, roomy and the location to the train station could not have been easier

Could not think of any improvements needed -

Very nice rooms, cleaned everyday fresh towels, soap etc. were left. The staff were wonderful they couldn’t do enough. When I arrived the lady at the desk gave me a map showed me everywhere to go, any questions were answered. Great location also, across the road from the train station walking distance to everything. Highly recommend, definitely be staying here if I’m back in Genoa.

Not a thing - perfect.

We only had one night here at Hotel Chopin, however, we liked it so much we are coming back through Genoa again for another night & staying again. It is so close to the station which makes travel life so easy! We walked not far to the old town & Port and the communication & helpfulness of the staff was fabulous. Lovely & clean & we are looking forward to returning !!!

Nothing to complain about!

Only about 15mins bus ride from the airport and then less than a minute walk from the bus stop. The room was spacious and clean but also noisy as it was overlooking the street so I struggled to fall asleep. Great location if you’re going on a cruise, only 6 min walk to the terminal. The stuff was nice and helpful, especially lovely Basia (Barbara) and Matt.

Too much noise coming from the street. Even with the windows closed.

On check-in I was provided with a map and lots of info on all the sites. Location near the train station was convenient.

The airconditioner in my room wasn't working and the cold water wasn't working either. Temperature was well over 30 degrees and it was very uncomfortable. I was moved to another room, but only after making a bit of a fuss as I was initially told it would only be fixed the next day. Maintenance issues happen, but it should have been handled better by the guy at the front desk.

Staff were helpful, friendly and courteous. We had an unexpected detour to Genoa following a national train strike and we were more than happy with our overnight stay. It was so close to the train station and an easy walk to see the major sights. The room was extraordinarily clean and spacious.

No bar fridge or kettle were small negatives. However, friendly reception staff offered to cool a bottle of wine and kindly provided glasses.

The hotel room was super clean and the stuff was very nice. The location is perfect for those who wants to see Genova or other small villages around by train.

I did not like the smells came to my room through the window every morning. I did not understand if someone was cooking every morning or they came from the caffe. There was no parking.