Beautiful house, newly renovated, nice outside area and terraces, located directly at the lake. Big comfortable room, high standards, comfortable bed and pillows. Very friendly and open-minded staff, very good restaurant and breakfast offering. We felt very welcome and spent a beautiful weekend in the house.

The initially booked room with lake view balcony was not available and during check-in this was not mentioned and we were just checked-in to another room without balcony. Only after pointing out this matter, the hotel arranged some compensation which was well handled then. A more pro-active communication would have been nice.

Breakfast was superb with wide variety and helpful staff. Excellent in both the self serve items and the kitchen dishes from the menu. All the staff was attentive and courteous.

The hallways should have a “please keep silence” sign. The other guests don’t seem mindful of guests that remain sleeping; disturbing while talking in the hallways. For the daily room fare, the baths should have more toilet amenities for the guests; things like robes as well as plastic shower caps for the ladies.

We loved our stay at this hotel. Everything looks new and beautiful. Food was exceptionnal. Easy to park. The personnal is very gentle and helpful. Room and bathroom were spacious , very modern equipment. Location in front of the lake is super. Ratio price / quality is excellent .

Young people who serve the meal and especially the wine would need training.

Beautiful classical building, rooms very comfortable and luxurious. Very good bathroom. The terrace is pretty, surrounded by flowers and palmtrees. Excellent restaurant with boyant service and the breakfast has a great choice of delicious dishes.

The television only had italian channels. For the wifi we had to register rather than just having a password. I disliked the music in the restaurant and terrace which was american rather than italian, but the waiter was so kind as to turn it very low.

The staff were very, very welcoming to ourselves and especially our dog. The overall feel of the hotel was a great mix of historical house, family run hotel and smart fitments in the room. The power-shutter completely blocked-out light. Victor (general manager?) especially and his team were a great asset to the hotel.

The room was advertised as sound-proofed, but we we able to hear the occupants of the room opposite one morning. Maybe the walls are sound-proofed but not the doors.

It was a beautiful property in a perfect location. We had a lovely room with a delightful balcony overlooking the lake. The staff were so friendly and attentive, the food and drink was excellent and the facilities were great. We would love to return!

Lovely room, junior suite which was very spacious, well decorated/cool and very clean. Very friendly and helpful staff that helped us to arrange transport to a wedding we were going to -Thank you

A lovely and distinctive hotel with a superb staff and a very fine restaurant. They are aiming for Relais et Chatteaux or SLH, and I think they will make it.

Didn't particularly like the town. The much touted weekly market is very down scale.

Beautiful old villa with fantastic views over Lago Maggiore. Staff couldn't be friendlier and the shared roof terraces are simply a wonderful place to spend a lazy afternoon with a good book.

Out room really was tiny, but I think that may have been because we got the last one :)

The elevator didn't work during the five days we stayed at the hotel.