All of the staff were amazing, friendly, helpful, and completely at your disposal. We loved them all. Incredible choice at breakfast, with gluten free options available for all meals. Rooms were lovely, comfortable, and spotlessly clean. Shower was fab! Views were amazing! I can still see them now. Wonderful base to visit the beautiful towns and villages on the lake. We would recommend and would stay again.

For us, it was a little too far to visit areas such as Venice, verona, Mantua, outside of the lake. But we were travelling with an elderly person, and this probably wouldn't have been much of an issue otherwise. A car is a must to travel anywhere.

Amazing views , the rooms are huge, the bathroom as well , new furniture, new floor, a big terrace were you can enjoy to eat. Towels in a very good condition ( new and very well washed) and was changed every day. Good toiletries and if ask them , they provided more. Very good choices at breakfast, including prosecco .A lot space to park your car. Very quiet area.

The rooms was not cleaned properly ,sometimes the maid forgets to take the trash from the terrace or the bathroom. She forgets to refill the toiletries or change the towels. We were going to ask her and it was ok. In some places there are traces of spiders. Something should be put at the entrance from the terrace against insects, mosquitoes that enter the room (you are surrounded by the forest !!!) A little confusing to get there by GPS.

Lovely hotel in the mountains but super close to the city centre. Lots of paths and activities around it even without the car. The room size was bigger than expected and completely renewed. A special mention of the cleanliness, excellent. The breakfast buffet is very rich, with both salty and sweet options. A great thing is they welcome dogs :)

I felt like the offer of the restaurant during the evening could be improved in terms of food quality but everything was more than acceptable, especially for families.

*Great hotel with beautiful and well maintained yard and large swimming pool. Good breakfast and fantastic, friendly staff! *Don’t be afraid about the driving to the property is not as bad as some others say. But remember to check if you have the most convenient route(Panoramica) set on google maps. *Pets friendly (and I mean really dog friendly). Owners and staff were asking how is the dog feeling and not if it will break or destroy something! Very big plus for that, we and the dog felt very welcome there. We would definitely come back !

Restaurant Ala carte for the dinner not always possible

The receptionist was lovely and really helpful easy to get a taxi to town

You can’t just walk places it’s to high up the mountains so you have to get a taxi everywhere

The scenery from this hotel is truly stunning. Breakfast buffet was vast, staff very friendly. I can't find a single fault to say about this property. It is a gem in the mountains. We can't wait to go back!

Nothing

Beautiful view, nice big room, wanderful panorama from the terasse and the balcony, good parking possibilities, very good and helpfull staff.

well positioned overlooking malcesine, with a nice pool in relaxing and green surroundings. Beautiful view and large balcony. The suite is worth the added cost with a large round bed and a whirl-bathtube. good breakfast and friendly service.

that we had to leave again ;)

lovely Hotel beautiful scenery but a bit isolated

too isolated

Location with a panoramic view, spacious room, clean, modern bathroom, very good breakfast. The kind of place makes you want to return.