The hotel was beautiful, our room was stunning carved out of stone and beautifully restored and staying true to the original design, even the a/c vent fitted in with the decor! The bed was so comfortable. The bathroom doesn't have a door so make sure you're very comfortable with your other half! Also Matera is all steps so bring light bags you can carry for 10/15 mins from your carpark or be prepared to get a taxi. I'd highly recommend a stay at this hotel if you visit matera as its perfectly located in the middle of the Sassi

It didn't end up affecting us as we arrived at 8.30pm on the dot so were not charged however I got an email the day before arrival saying that if we wanted to check in between 8.30-10pm we would have to pay €50. Our flight landed at 6pm in Bari and by the time car rental paperwork was filled out and we got on the road we just about made it. There was no mention of this charge when I booked as I knew we'd be late so might have avoided this hotel. So just a warning if you've a late flight!

Very nice room located in a cave. Decorated with a lot of taste. Sapcious and confortable. Very kind staff who helped with our special requests. Nice breakfast. Located right in the heart of the old city, very convenient to walk around. Easyly accessible, we left the car at a parking lot (not free) 5 min walking from the place.

No hot water in the shower. It was not freezing cold but not hot for sure. Other than that, the water is staying on the floor after you shower. It would be nice if the room could be eqquiped with a big full size miror. The bed was a bit small in lenght for a 2m guy. The breakfast room is equipped with a single long table and when we came, only 2 spaces were left in the middle of other couples we didn't know. It would be more nice I think to have couple of tables instead of just one big one.

I think this one of the best in Matera! Based on my review of the different hotels available. The lobby is a wow! As well as the dining area! Our room is very unique as well! Love the set up! Didn’t realize until the following day the hotel is very close to the 007 church; we kept walking to the opposite direction and almost missed the beauty nearby.

The room got muggy after the shower; definitely could use a fan for ventilation. The faucet (for the sink) is very unique too, hanging from the ceiling; it’s just very wobbly we were afraid we would pull it off by accident. The little metal stick to turn it on/off keeps on falling off, maybe tighten glue or weld it? Eventually it’ll get lost.

Everything about this accomodation is excellent! The staff: From their assistance in arranging travel from Bari, and then to Sorrento for us, their warm hospitality and the lovely breakfasts, were amazing. The hotel: The hotel and our room was beautiful, and very quiet with a very comfortable bed and air-conditioning. Location: Perfectly placed in the Sassi, steps away from restaurants, the cathedral and easy access to the town square, we felt safe walking around at all hours and enjoying the beautiful views. We definitely recommend Matera and Palazzotto Residence & Winery.

Nothing. Everything was perfect.

The location is great! The room was so spacious and cozy. Not cold at all. The smell was so good, blankets, towels, soaps, we loved everything! The lobby is beautiful, it has such a nice atmosphere. The breakfast room is a dream! Really a beautiful hotel! Everybody was lovely with us (including our fur baby Molly). Highly recommend this place and would love to go back and stay longer.

I arrived at the end for breakfast and the choice of salty things as cheese, ham, etc was not that much. They could maybe check that every guest would get all. All the rest was perfect!

Our stay was exceptional. From the stunning foyer and dining area built into a cave, to the beautifully appointed rooms, this was the perfect place to relax after exploring the magnificent Sassi. We were fortunate to have views from three balconies!! The staff were welcoming and attentive and the breakfast buffet was delicious, as was their wine. A convenient transfer service is available if car parking is required. Don’t miss this opportunity; we highly recommend Il Palazzotto.

Nothing

The Palazzotto Residence and Winery was one of the best places to stay in my life of travel The location was perfect for access into the historic areas of Matera, as well as many beautiful sites and fantastic restaurants. The staff led by Antonio and Bibiana are wonderful. They treated us extremely well with their amazing wine, beautiful and delicious breakfast, recommendation of their affiliated restaurant Radino, and their wonderful conversations about Matera and its history.

There was nothing to not like

The hotel was incredible! Beautiful, clean and comfortable rooms. The staff were so friendly and helpful. The breakfast is delicious with a great variety of foods, and the room you sit in when eating is lovely. Location is perfect, it is in a more quiet area which we loved. Although there are many stairs, we were able to walk around with ease. The hotel has an off-site restaurant which was delicious - would recommend booking through reception. Overall, we loved our stay here.

Amazing location. We parked outside old town and shuttled in. Views incredible and staff were helpful and friendly. Large beautiful room, which was comfortable and warm. Had dinner on their lovely restaurant, which is offsite... we would highly recommend dining there. Wish we had stayed a little longer.

Minor things but shower was not great, and there is some external noise from outside at night. We were there over the weekend in low season, i would imagine peak season would be noisier. But we would not hesitate to stay here again! Loved Matera and this accommodation

The space is very well designed and feels unique and modern with an earthy characteristic. The aesthetic is very pleasing. The lounge is very nice to have a glass of wine and the rooms are very well appointed. The staff is wonderful and Giuseppe went above and beyond to help make our stay an incredible one. Their wine is excellent!

Finding the location was difficult because a different address was listed on Google Maps. Google has since corrected the address so finding it shouldn't be a problem.