The loft apartment was a nice self contained space that looks modern and feels clean. The bedroom area is on an upstairs balcony so there is some privacy even though it is ultimately still in the same room as the kitchen, dining table, sofa bed and so on. The reception staff were also very helpful although it is important to remember that the desk is not open 24 hours a day. Although the location is outside the city centre, it is fairly quick and easy to travel there by subway or tram.

Unfortunately, the air conditioning was not working in our room (although opening the windows was enough) and the hot water was temperamental - if you use the kitchen taps at the same time as the shower then be prepared for a sudden burst of VERY hot water.

I was very satisfied with my stay here. The apartments are very clean and tidy, the beds are extremely soft and it is a great place to stay at, especially if you are with more people since you can talk freely with each other because of the apartments' open floor plan. The location itself is very nice since it's near the center (between 15-30 mins depending on the transportation mode), and it is accessible with every transportation mode. The hosts were very kind and helpful, which I appreciate a lot. Overall, I had a great and memorable experience staying here.

There wasn't anything negative in particular that stood out to me, since I was satisfied with all of it. The only thing I can think of is the view from our room, which was towards another building, but there were curtains to ensure our privacy, and I didn't mind not having a "spectacular view" since most of my time was spent outside.

The hotel is within walking distance of the Institut Besta, where we had a few appointments. The room was very comfortable. Our room was on the 1st floor so it involved climbing stairs which was OK for us. Also it was within walking distance from the Piola metro stop and on the same metro line as Milano Centrale

Not very many choices for restaurants at night as the neighborhood caters largely to the students at the Cita Studi.

Good location, metro station is about 500 meters far, tram in front of The hotel.

We were four in one room , was not enough plug and was not in very practical place. The last day we left The hotel in The morning , nobody was there in The reception, we could not leave our luggage there, so we had to carry it all day . I did not see a closed safe room for Leaving The luggages in it before going to The AirPort. It is interesting for whom Leaving Milánó with evening flight.

The location was perfect. We were near the university on a Friday night and there must have been at least 5000 students there in the square maybe more. We heard nothing from our hotel room. There was no sound from the outdoor music. The location is perfect for a short walk to a pizzeria at night and a patisserie in the morning. My teenage kids loved the Milan vibe.

The receptionist was very pushy. We had not read the info about check in so whilst boarding the plane I was sending document verification pictures and credit card numbers. She refused to believe there were that many people in the square that night but there were. Proof of this was the hour it took us to park. The streets were lined with cars as were the pavements. In the morning they had all dispersed. More info about documents needed if check-in is going to be late. Or a check-in time is required so that information can be sent ahead of time. Notice of where you might park when arriving would have been helpful or even the option to pay for overnight parking? Notice that the road next to the hotel was blocked off might also have helped.

The two men running the BB ,Stefano and Vincenzo were wonderful men! I’m Australian and don’t speak a lot of Italian but they spoke English very well and made my stay, for a week, very comfortable!

I thought for a BB having a ‘toaster’ would have been a good addition ? But otherwise all cooking facilities were brilliant!

Beds were comfortable except for the sofa bed. We stayed in Loft Apartment, 2 adults and 4 children. Plenty of space, good layout, easy access to city with public transport, few restaurants within walking distance and a 24 hr supermarket

Sofabed was very hard and there wasn't enough hot water to shower 6 people

I recently stayed at BB Hotels in Milan and had a fantastic experience. The location was incredibly convenient, with close proximity to both the metro and trains, making it easy to explore the city. The receptionist at the hotel was extremely friendly and went above and beyond to ensure our comfort. She even provided us with excellent recommendations for a delightful Italian restaurant and a charming cafe nearby. The room itself was spotlessly clean and had a modern design, which added to our overall satisfaction. Our stay in Milan was truly enjoyable, and we left BB Hotels feeling very happy with our choice.

Good location with public transport, supermarkets and eateries nearby. The staff were so lovely and friendly. The room was very clean.

The loft is a strange configuration and not super comfortable for the person sleeping with the very low ceilings. The room needs better ventilation, as it was always muggy despite it being freezing outside.

The location was good. Right by a trolley stop that can take you right to Centrale. The front desk was also very helpful and spoke English, which was helpful.

The air conditioning did not work well at all. Our unit had cathedrals ceilings due to the loft bed area and I think it overwhelmed the air conditioning unit. It made sleeping very warm and uncomfortable.