The hotel is lovely and the workers there are very accessible and helpful. Many of the sights are easily walkable. and are also quite popular so reservations for tours should be planned for, and I didn’t get to see THE LAST SUPPER for lack of a reservation. The breakfast spread is excellent and the free drink each night is also a nice feature. I chose the Grand Duca diYork to pamper myself during my final 3 nights in Italy and i wasn’t disappointed!

No Complaints

This hotel treats it guests like royalty. You are provided a a free mini bar which is restocked, every day with mineral water, juices, and sodas. Every evening between 18:30 and 20:00 guests are invited to have a glass of wine or Prosecco along with nuts, chips and olives in the lobby. Breakfast was outstanding and consisted of: juices, hard boiled eggs, scrambled eggs, American bacon, high quality Prosciutto, cooked ham, bresaola, croissants- plain and chocolate, yogurt, fresh fruit of the season (strawberries, kiwi, and pineapple) served in individual cups, cereals, many Italian toasts (individually wrapped), yogurt, the list goes on, and, individually prepared coffees of your choice (lattes, cappuccino, etc.). The staff was great. They assisted in making appointments, getting cabs, and recommending places to eat. The room was average size and the bathroom was excellent. Shower, toilet, bidet, and sink, along with towels and toiletries. The room was serviced every day. The hotel is located within minutes of a major shopping district, the Galleria, The Doumo di Milano, museums, and restaurants. In particular I would like to mention the breakfast staff and front desk staff for their great service and congenial attitude.

No instructions on how to operate the air conditioning and heating.

This is a lovely hotel very close to the Cathedral and Quadrilateral. The bed and pillows were extremely comfortable, the room was nice sized and overlooked a courtyard. The breakfast was exceptional and all the staff were pleasant and accommodating. There is a 'happy hour' every evening at 6 pm in a charming wine bar just off the main lobby. This was our first trip to Milan and our hotel did not disappoint. It was a lovely haven to return to after long days walking around this beautiful city. I hope to return to Milan, and if we do, we will stay here again.

We could hear street noise because we sleep with the windows open. Frankly, I find it charming to hear people laughing and talking as they walk home after an evening out or singing joyously after a football win, I love the sounds of life. But, if you are fussy about your sleep patterns, you may want to ask for an internal room.

The staff couldn’t have been more helpful. We arrived 3 hrs before check in and Oresto organized coffee and croissants while we waited. Our room was made available to us about 15 mins later and we were able to check in and get on with the day. Fabulous!

Nothing.

The hotel is in a very central location, just 5 minutes from the Duomo, yet situated on a quiet street. The room was comfortable, clean, and well-planned, with ample space for suitcases so they didn’t block the passage. It featured a queen-size bed with three pillows for each of us, two bedside tables, and a table with two chairs. There was a kettle with tea bags, and the drinks in the fridge were complimentary. The air conditioning worked well, and the WiFi was reliable. The room also had a safe. Excellent breakfast. Plenty of choice. I liked a variety of cheese, bakery. Fruits. Juice, good coffee. Etc etc The staff were responsive, attentive, and kind. We even received a welcome drink in the evening.

The only downside was a slight smell of smoke in the room, likely from a previous guest. We didn’t complain as the smell was light and we were too lazy to move to another room.

The location was perfect and a really easy walk to and from the cathedral and the bars and restaurants. It was a touch expensive but relative to the rest of Milan it was very reasonably priced for the location it was. The room was very comfortable and the bed was really good. I slept very well and it was very quiet. The hotel is slightly removed from all the hustle and bustle of central Milan but only by 10 minutes walking and it made such a difference. Definitely would recommend and return.

It could get quite full at breakfast time and not everybody fitted in the breakfast room but I can't think of how they could do more to accommodate this. The staff definitely did their best to fit people in.

The location was fantastic, close to all the main attractions/shopping of Milano. Our room had plenty of space, the bathroom was wonderful and it was super clean with good quality bedding. Breakfast was great, so many choices. Complimentary bubbles and nibbles in the late afternoon at the bar was a wonderful addition. Perhaps the stand-out of the hotel is its staff. From the moment we arrived to the moment we left we were treated very well, with a genuine smile and interest. The staff were also very helpful and attentive. We will definitely stay here again when we return.

The only thing I wish the hotel had was its own restaurant for an evening meal, that would have been the icing on the cake!

I cannot imagine staying at a better hotel in Milan. This hotel is perfect in every way. The location is the best, the staff was extremely helpful and friendly in a very professional way, the breakfast was amazing with delicious pastry, eggs, bread, fruit, not to mention cheese and ham, the rooms were perfectly furnished with an exceptionally comfortable bed and pillows plus a free mini bar, the bathroom ( very clean ) had a wonderful shower and necessary products and upon arrival, there was a welcoming drink and appetizers.

Nothing

The staff were wonderful The room was spotlessly clean including the bathroom Delicious breakfast and best coffee! Nice bar and snacks and warm hospitality. We returned home in the evening, tired after our day walking or touring and often didn't have the energy to go out to find dinner. The staff always made us something, like a lovely toasted sandwich and a drink or a lovely coffee which was wonderful. Fabulous location.

It's a very old building and room had a bit of an odd smell but we go used to it. We had a window out to the street so was lovely to have natural light.

Perfect location 2 minutes walk to magnificent Duomo, restaurants and shopping. Well managed with efficient, professional and knowledgable staff. Great breakfast with extensive fresh choices. The most comfortable bed and pillows. The experience was so exceptional we are returning September 2025. Exceeded our expectations... highly recommend.

There was nothing we didn't like! Everything was clean. Wished we could have stayed longer.