First off, the location was great. We loved being on the water but with access to the historic center (everything was walkable). The hotel office staff were very communicative and helped us figure out the free parking situation. They have a golf cart they use to shuttle guests and luggage to and from nearby parking spots located just outside the old town center. The size, cleanliness, and comfort of the bedroom and bathroom scored high for us. The bed (a true king) was very comfortable, and the double sinks in the bathroom were a big bonus. The amenities in the room, like water, slippers, bathrobes, and even scale were also really appreciated. The breakfast was perhaps the most special, with warm/friendly restaurant staff and homemade cakes, savory dishes, and delicious coffee. We were lucky to get the window seat that looked out onto the ocean all the mornings of our visit. I should note that, due to the time of year, their rooftop restaurant was closed and the outdoor pool, while filled, didn't appeal for obvious reasons. However, I can imagine these facilities being a special part of a visit at another time.

Not much, really. There was a slight sewer smell in the room which I think had to do with the seaside plumbing or infrastructure for the larger block and not necessarily the hotel itself. But we went nose blind to it pretty quickly.

A charming hotel centrally located in Monopoli old town but in a quiet area so there were no disturbances at night. The hotel is well equipped and nicely decorated. Good breakfast. Although the pool is small it’s fine for a cooling dip. The rooftop restaurant and lounge area is lovely. The staff couldn’t have been nicer or friendlier - they really went out of their way to be helpful. The hotel has a subscription to the Sabbiadoro Beach resort with a free shuttle to and from there (but you must pay for the facilities, of course) - a lovely day out.

Not applicable in my case, but some guests were not too happy that the hotel is not one central block but has annexes at some remove from the main building. Being in an old renovated building, there are no lifts and it’s a steep climb to some rooms and to the rooftop restaurant and terrace, so not really suitable for people with mobility problems.

The location was better than we even expected. Excellent walking area to food and shops. Beautiful view of the sea from a gorgeous and impeccably clean room. The stay in Monopoli was also perfect for traveling around Puglia and we visited a town a day from there. The breakfast was fantastic each morning and the service was top tier. We would absolutely stay there again and recommend to everyone we know

The Don Ferrante is a truly unique property, inhabiting 3 or 4 small buildings in the Centro Storico of Monopoli. We stayed in the Madia Suite, which to our surprise was a 3-story townhouse off one of the winding streets, about 2 blocks from the main hotel. Initially, we were put off by this. But we soon came to love our location, privacy and the sense of living in a neighborhood among the local Italians. An extensive complimentary breakfast was available every day in a charming cantina in the hotel. We also had 2 amazing dinners at the hotel's beautiful rooftop terrace restaurant--something not to be missed. The food and service were incredible!

My only caution about this property might be to older travelers who have difficulty with stairs. Most of the rooms here, including our suite and access to the terrace restaurant, involve climbing a number of narrow or winding stairs.

We loved our stay at Don Ferrante. It was exceptionally clean, so many amenities like towels, gowns, slippers, beach towels.. the list goes on. Every day our place was cleaned and we loved how nice and accomodating the staff were. The suite was beautiful and we loved it. We had a private transfer to and from the station, where they met us with umbrellas and helped with our luggage. The receptionist walked us to our room and explained everything.. showed us how everything worked and offered to help with reservations and tours. They gave us a map of Monopoli as it was our first time visiting, and circled restaurants, landmarks and places to go, such as beaches. Our breakfast buffet was beautiful and always greeted and enjoyed every moment. I recommend this hotel to everyone and will definitely be back again. Thank you for an enjoyable and unforgettable stay. Santino & Olivia

We were in the suite, so we had amazing views! We were right in the middle of the old town with a wonderful view of the street below. We could not have asked more from a hotel. Also, the breakfast was amazing! ...and they parked our car for us and then had a golf cart return us to where they parked our car. That is huge in this area where there is no free parking or convenient parking.

This hotel was absolutely perfect. We couldn't find any flaws. We would return just to stay at this hotel.

We loved our stay at this hotel. All of the rooms are different and we enjoyed ours which had a front room to it with the bed in an attached room. The whole room was very charming. From the moment we arrived the staff were so helpful and they continued to be helpful with restaurant suggestions and places to visit. Breakfast was very good too.

Nothing

We had the most amazing room that was about 100 metres from the reception. We had 2 great bars next door and 5-6 great restaurants that were around the corner. We loved the hotel and we loved having the space we had. We were 10 metres from the water - beautiful. Breakfast was excellent and the staff we wonderful. We spent half a day by the pool and loved it. I would definitely go back and thought it was a highlight of the trip

Nothing. It was a great stay

Charming, space was beautiful. Breakfast was lovely. Staff was very kind and knowledgeable.

Parking was challenging as the closest lot available which was about a 10 minute walk from the hotel could be busy and we had to circle the lot for parking. The hotel staff did notify us in advance as to how to handle the parking. They also had a golf cart and driver available to take the luggage to and from the car.

Wow! This is one of the best hotels we have ever stayed in. Just gorgeous. We had a huge room on the ground floor with an outside area that led up to the beautiful pool. The restaurant is lovely and the roof terrace would have been wonderful to spend time in were it not a heatwave when we went! Very relaxed atmosphere in general. We very much enjoyed our day at the recommended beach club with transport there and back. Monopoli a beautiful town (if not a little too polished). Would love to go back for a special occasion one day.

Very tough question and all I can think of is that the restaurant and bar close one day a week and it happened to be the main day we had at the hotel and pool - it was actually fine as they are happy for you to order cocktails from the little hatch across the street and take them to the pool area so I suppose it saved us some money!