I got a friendly reception and good tips about Naples when I arrived. My questions were replied quickly via chat. Palazzo Toledano was a perfect location for exploring Naples. The breakfast is served at a cafe just a few steps from the front door so it was very easy to walk there in the mornings. It was a hot week so +++ for a well functioning air conditioning in the room and a fridge with water bottles in the corridor.

For me everything worked fine. If you are physically challenged this may not be the best accommodation because this is an old house so the front door is very narrow and there are some steps on the way to the room.

The apartment is very centrally located and nearby a metro station. The staff is very friendly and helpful, and check-in procedure easy. The breakfast is in a nearby bar, and is good (typically Italian, only sweet).

The apartment we stayed in (no. 1) is very dark. The window gives out on a small inner courtyard, and it is impossible to see the sky (you can't see what weather it is, for example). You always need to have the light turned on. The mattress was too soft for our taste (but then we prefer very hard mattresses).

We had a fantastic stay at Palazzo Toledano. We were in a great location; right in the heart of Naples. Close to restaurants and supermarket, close to historic centre. The breakfast was via a voucher for a cafe down the road which a standard Italian breakfast of coffee/pastry/juice. The staff were very pleasant and very helpful. We would definitely recommend to our family and friends.

Nothing.

The most unexpected wonder. Don't let the big green graffitied door fool you. Once inside it it is beautiful. Room is comfortable, (we stayed in the room with the wall) insanely clean, bed is comfy with a choice of pillows, daily service. The breakfast is a block down with fresh pastry, fresh squeezed blood orange and any type of coffee. Grab a water at the room before you go or any time, which is a major issue for us water drinking americans. Location was excellent in historic area in between the Spanish section and the Roman section historically. Fiorella was a lovely host with all kinds of recommendations.

Nothing

Firstly the host... Fiorella...what a host. Fabulous from the time we arrived and very attentive and available at anytime. Thoroughly enjoyed our stay. Location was excellent bang in the middle of Via Toledo which is the main shopping St of Naples...and all side alley's/road lead off the magical bars/restaurants/shops. Highly recommended.

Fantastic location within walking distance of so many places. Fiorella met us on arrival and was on hand if we had any issues. The decor of the room had a mid century modern feel to it. Beautiful white linen and the most comfortable bed really added to our stay and we looked forward to coming back to the palazzo in the evenings after enjoying the beautiful city, food and weather. We loved Palazzo Toledano ❤️

Clean and modern looking room with comfortable bed.

Only instant coffee/tea provided in room and property is not that near to metro station. By far the least value to quality ratio room throughout our stay in Italy. Could get a hotel with nice buffet spread with freeflow hot beverages at same price.

lovely host nice room spacious lovely location very clean no more than a 15 min walk to anything . beautiful room.

Front door to the building is strange (but normal for Naples) . The door is tiny and there is graffiti all over it. when you spend a day in Naples you realise that is normal but at first it may appear worrying - but don’t worry what’s inside is awesome . You do have to go to a local cafe for breakfast and there was a wait for a table.

Located in a central street of Naples, in an old but elegant building. Once you enter the building, you forget all the buzz and fuzz outside in the street. The room is comfortable and very well-renewed, with a design touch. They don't serve breakfast but offer a voucher for a good one in a nearby cafe.

The common lift .

Amazing host and amazing mini-hotel! Stylish, freshly refurbished and in a great location (2 main streets crossing nearby, metro Linea 1 is 3 minutes walk). The room was big, with high ceilings (it's a real palace btw). The owners were nice and welcoming and allowed us to store our luggage before and after the stay. Breakfast is arranged in a café in 2 minutes and is great. I would recommend this place and would repeat!