This is the second time I have stayed in Pinto-Storey and I was delighted to find it every bit as fabulous as the last time. This is a little jewel of a hotel which is clean, comfortable, roomy and so well located. All aspects of the hotel are very well maintained. The staff are very friendly and helpful. The beds are comfortable. This time we had a small balcony which made it extra nice. In the immediate vicinity are the Piazza Amedeo metro/train station and the funicular station. The lungomare seafront is less than 10 minutes walk. There are plenty of great restaurants, cafes and bars nearby and the staff are happy to advise on recommendations. Thank you so much for another fabulous stay in Napoli. We will definitely come back again.

There was nothing we didn't like. Our only suggestion would be having a small kettle to make tea would be nice in the room but since there are so many great cafes nearby this isn't really a problem.

This was my third visit to this hotel. It continues to be an outstanding experience. The room was again lovely, clean, well looked after and stylish with a very large comfortable bed and perfectly working bathroom and shower. The view from the balcony is wonderful and the location is absolutely perfect for transport, restaurants, bars and supermarket and a 10 minute walk to the sea. The staff as always were attentive and courteous. We can’t wait to come back to our favourite hotel in Naples.

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Very nice if unassuming hotel. Facilities were excellent. Did not have breakfast but used local cafes and bars but you can order each day if you so wish. Very old style furnishings in keeping with the building. Facilities modern and on good order. Staff friendly and helpful. Building was lovely with gorgeous stairs and of course a lift.

Exterior frontage was under scaffolding during our stay but this did not detract from our stay.

The hotel occupies the fourth floor of one of Naples' grand mansions in the Chaia district. The rooms are deliberately old fashioned but well matched to their setting. The superior rooms are very spacious: ours was a standard room but it had great charm and no sense of being cramped. There are almost no facilities (although breakfast can be ordered) so it is essentially a bed for the night and no more. The manager was helpful and polite. One of the hotel's great advantages is its location. It is more or less at a metro station in one of Naples' most upmarket districts. It only took us 15 minutes to walk down the hill to the Royal Palace and the Opera House. We were also amazed although in a inner city lcoation by how quiet it was. We would certainly stay there again.

Nothing comes to mind.

A beautiful room in this small but lovely hotel, full of character and in a good location. Staff were helpful and arranged travel/attraction cards (Artecard). Breakfast in our room was just right and very reasonable price.

The consideration to detail was so comforting and made me want to stay in my room more. I loved looking from my balcony at the view and how close it was to the station, safe neighbourhood and nice restaurants.

It was a little hard to recognise the entrance of the building as a hotel but the staff were so helpful.

Really nice, quaint room… with a great view over the rooftops of the neighbourhood. Bathroom was great, shower was great, bed was comfy, room was well equipped. Would have liked to stay a few nights longer but had to move on. Great location, in Chiaia, which is a great area of Naples to stay, and literally 1 min from Amadeo station and the Chiaia funicular. 5 mins walk to shops and a little longer to the seafront.

The weather in Naples was exceptionally cold, and I got a little cold at night. I couldn’t find anything to increase the temp of the room. Think it was more the weather’s fault than the hotel’s though!

For those who enjoy history, staying at the hotel is a very interesting experience. The larger rooms have a view of Vomero, which makes everything charming. The rooms are spacious and comfortable.

For the price, breakfast could be offered, even if it's a continental one.

It was very cozy. The room was a decent size and we liked that the bathroom was separated by a middle room.

This isn’t a negative, but the hotel felt a little bed & breakfast-ey. That was unexpected but nothing wrong with it.

The front desk clerk that checked me in was so helpful. I appreciated that since the facility feels more like an apartment than a hotel.

I ordered a taxi pickup at the airport. I waited for 45 minutes and called the hotel twice before deciding to wait in line for one. Communication between taxi service/hotel/guest was poor. Better not to offer the service but suggest a taxi fee (I was charged 40 Euros instead of the standard 25 Euros)