Splendid!!! Words are not enough to describe this hotel!!!! One of the best places I have ever stayed!! I would say 5 star in terms of luxury, hospitality, view, breakfast but most of all the attitude of the staff. Reception Jolanda, the other man I am sorry to forget his name (Silvias fiance) Silvia, Lazaro, cleaning lady Anna all made us feel like home, like they have known us for years. The rooms were huge, clean, the beds were so comfortable, the amenities beyond expectation. I was stunned!!! I did not want to leave the room and go for dinner!!! The lobby and the corridors are a gallery of art!!! Featuring known artists in painting, sculpting and jewellery art with the possibility of a purchase. The area is one of the best spots in the heart of Napoli. Now it's one of my dreams to come back again in Soul art hotel. THANK YOU SO MUCH A PRESTO

Nothing at all everything Perfect

Staff were very friendly and helpful. Room was very sleek and clean, comfortable to stay in - we chose a suite due to having our 1 year old which was well worth it. Travel cot provided also seemed very comfortable for our baby. Good selection of food available at breakfast - pastries, breads, cereals, fruit, cold meats/cheeses.

The lift was small and quite noisy but made the hotel more accessible - we were able to comfortably fit 3 adults plus the stroller. The soundproofing is lacking but manageable.

Felt safe clean staff were so friendly and thoughtful. Beautiful space.

We arrived late on a Friday night and found it hard to locate but our airport transfer made sure we found the entrance there were photos for reference but we struggled. The only thing that could improve the doors to the balcony very easy for our toddler to open so we put heavy suitcase to block and he could also open main door easily so a little lock upgrade u think would be helpful for anyone with young children x

The location was perfect, all the must see places within walking distance. The staff was very polite, exceptionally clean, and very good breakfast. We would definitely stay there again.

Although everything was perfect if it had a lounge it would have been absolutely perfect.

Great location in the city center, very well accessible by public transport and in walking distance from most of the city highlights. Comfortable rooms, well equipped. Staff was very friendly, breakfast very good.

The neighborhood was very busy until late night so it was not possible to open windows.

Very good location. Walking distance to most of the "must see" Naples's attractions . Very helpful and responsive staff. Spacious, modern, very clean and quiet suite. Internet worked. 30 mins to the airport by taxi.

Room was big, clean and comfortable. All the employees were very polite. Hotel has a good position in city center. And right in front the hotel is taxi parking , so you can get taxi anytime. I truly recommend 😊

hotel was in a great location taxi's across the road. The lady at breakfast was so helpful infact all staff were so nice. I would definitely be back.

nothing all was great and real value for money

This hotel was exceptional. The room was wonderful and staff were great and the hotel was in the center of the city with quick access to all venues we wanted to visit. I will be back on my next visit. Do not miss this one.

Nothing

Friendly staff, clean room & very good location to explore Naples

Not a problem for me but some travellers may find it unusual the hotel is in a building with other businesses.