Very good location, and good large size of the rooms.

We booked the room 2-3 months in advance, expecting to get a room with balcony as all rooms above ground floor have balconies. Arriving at midnight, we were assigned to a room in ground floor, with only a small window, very dark room. Why would the staff not offer the arriving guest as good a room as they can, it was obvious that the hotel was not full. This is not good service! They informed about breakfast, but did not mention that this was not included in the hotel price, then offering a 50EUR bill at check-out. We are of course willing to pay this, but would nice to get this information in advance.

Great location. Lovely historical building. Very clean everywhere. Comfortable room. Minibar, free Laptop safe, Valet stand, en-suite bathroom and Tea and Coffee making facilities in our Executive room. Wonderful value breakfast buffet. Large selection of sweet and savoury items. Homemade pastries. Delightful staff throughout the hotel. Fantastic value for money for an excellent 3 star hotel close to shops, bars, restaurants,Theatres, Hop On bus, Airport Shuttle bus, supermarket, historical sights and markets. highly recommended.

Nothing.

Hotel Tonic accommodated the mobility limitations of my 94-year old friend. Our ground floor room was big and comfortable, with lovely high ceiling. Breakfast was very good. The staff were excellent. Location was very good; near Teatro Massimo. All nice and clean.

A bit of road noise at night.

Great location, friendly and helpful staff, safe for female solo traveler, great value for money.

The room felt a bit dated, and the lighting was a bit dim. The aircon unit was a little noisy.

Professionality of staff, cleanliness. We arrived after midnight and we were greeted in a friendly manner. You feel immediately that the hotel management and staff care about quality. Also, the hotel has a pleasant and nicely renovated lounge with an electronic whiteboard for business discussions. If all entrepreneurs in Palermo were like the owners of Tonic, Palermo would be a paradise city.

The hotel is in a good location. The rooms are big and comfortable. I had a very good stay.

If you open the window there is some noise outside, although it was not too loud and you can sleep well.

1. Spacious room 2. The location, 10 min walking to the popular area, 20 min walking to the palace. Though not right at the center, it quarantees a quiet night to sleep.

very comfortable, clean, quiet room. staff was very welcoming and helpful with restaurant suggestions. close enough to historic district that we could walk everywhere we wanted. Hotel is about 20 walk from main train station.

The Location is perfect. You can reach easily wherever you want. Staff were fantastic. Breakfast was very good.

Unfortunately the air conditioner was really noisy.

The place is at good location, we have walked everywhere in Palermo. The staff is friendly. Room was big enough and it has small balcony so that you can dry your clothes after swimming. I definitely recommend the hotel people.