The view was amazing, staff was great, breakfast was nice also. Very clean nice hotel.

The air conditioner either was not working or was on a lock. The room was kind of hot and stuffy, one of the tv's did not work and there was some kind of electrical problem causing the lights to go on and off several times. Other than this, it was a nice experience. Some of the places close way too early so I think it would be better if the hotel had a late night bar open with food.

Gorgeous location. The Villa was excellent and exceeded our expectations. Staff was also very accommodating and treated us like VIPs. View, yard, hot tub, rooms, hotel, pool, all of it was excellent. The breakfast was also an A+. Tony was our server and so passionate and fun. He treated us like royalty. Our only let down was the price of the food and drinks at the hotel. One of the most expensive restaurants in the area if not the most expensive in all of our Italian travels. We ordered 1 “Hugo” Spritz and 1 Shirley Temple at the pool. $25 Euro for the cocktail and $18 Euro for the soda. That’s almost $50 US for 1 cocktail and 1 non-alcoholic beverage. Their pasta was also $35 - $40 Euro per plate. We traveled all over Italy and restaurant prices were consistently $16 Euro - $25 Euro for pasta and $8 - $18 for pizza. The pizza at the hotel restaurant was $25 - $30 Euro. Besides the restaurant pricing and the beds being a little too firm, everything else about the hotel was excellent and we would stay again, definitely.

Food and beverage prices. We wanted to spend more time at the Villa but didn’t want to spend 2x the price for food and beverage. We ended up shopping at the local grocery and also ordering pizza just down the street for $8 per pie, instead of $25 - $30

EVERYTHING!!! The hotel itself was absolutely amazing. Has been beautifully renovated, our room was very clean & spacious with a wonderful balcony overlooking Positano!! It had everything we needed at our fingertips. The staff were fantastic. Marcella, Pasquale & all the front desk staff were extremely welcoming, helpful & friendly. Tony & his staff in the breakfast room were phenomenal!!! Nothing was too much trouble for them. Tony was always very attentive & full of laughs!! Our dinner at Adam & Eve restaurant was divine & Carlo & his staff were again wonderful, as were the staff in Roc pizza & steak. All the food we had was of high standard & delicious.

Nothing…everything was perfect.

We’ve done a fair share of travel and Eden Roc is our favorite. The service, location, and overall ambiance are beyond! We stayed in a jacuzzi room and it was simply heaven. The views from the balcony were breathtaking and we were so relaxed that we got room service a few days for lunch — highly recommend! The pizza, salads and yes, CHEESEBURGER, were delicious. Dinner at the hotel restaurant was so outstanding we went again on our last night. I highly suggest the lobster pasta! We planned on visiting the Positano beach, but were so happy at the property that we lounged at the pool a few times. We practically had it to ourselves and kudos to Giuseppe for the fantastic spritzes! Finally, saving the best for last… was breakfast with Tony. I’m smiling as I write this — he and team truly deliver a top-tier breakfast with the best service we’ve had. We will be back!

Breakfast, clean room, view is amazing

So gym close at 6 pm and you only can use 1 h per day max, because it’s small Swimming pool close at 6 which is strange, at 6 pm they start to remove sunbeds and ask you to leave Sussy suite is a very nice big room and clean, with huge bathroom and amazing view but it’s not inside hotel building , you have to cross the road.And its EXTREMELY noisy at night to sleep.Food in restaurant is very tasty Swimming pool is very noisy at day with kids

I loved everything about this hotel. They went above and beyond to help us from the minute we arrived and continued to help us after checkout when we found out the road to Sorrento was closed due to fallen rocks. I would seriously never consider staying anywhere else in Positano, and would go as far to say their hospitality would make me stay in positano again as a base to visit towns I didn’t get to see this time like Amalfi and Ravello. I met a lot of return guests who stated that there has been little staff turnover and that they have built friendships with the staff—from the front desk to the wait staff. If you want to be treated like a family guest stay here. They will know how you take your coffee and what you prefer for their amazing breakfast by the second morning you’re there.

The only thing I don’t like about the property is that it’s far from home so I can’t come back for a long time.

lovely place, very welcoming team, pascal and marcelo were wonderful and everyone we encountered breakfast is truly amazing!! Tony the chef is just wonderful and very hospitable welcoming you with the best cappuccino or babyccino and fresh oj and awesome food! Alfonzo and Vincenzo were great too- everyone was truly amazing the room was beautiful and balcony and all the flowers were unforgettable- they had champagne for us the first night! and so many drinks in fridge which they kept refilling- the views from top restaurant is simply incredible- miss it already and would go back there in a heartbeat

The location and the views from the room balcony were amazing ! Excellent breakfast and the cherry on top was the joy and good spirits of Tony every morning during breakfast! It makes you start the day with a big smile on your face. All staff were very kind and helpful! A special thanks to Pascal on the front desk for all his help, kindness and professionalism. Excellent room service.

Everything was perfect.

The hotel is conveniently located on the main road, which is great for Positano since you don't have to carry your bags up the steep paths like in other hotels. The staff was cheerful, smiley and very welcoming. The room was excellent, as you'll see in the photo. The breakfast was ok is on the 5th floor the view is breathtaking.

I recommend avoiding the fourth floor, as you might hear noise from the restaurant and swimming pool above.

The Hotel Eden Roc was incredible. From the size of the rooms with the bedroom and family room, to the patio and views - we couldn't have asked for anything more. The rooms had a separated spaced for the bed and the couch area, which was very comfortable after wandering the hilly roads. The bathroom had a large shower with two rain shower heads, two sinks and plenty of counter spaced. We hung out on the patio every day - enjoying the sunrise and sunset and just staring at the ocean! The staff at the Eden Roc were amazing! We chatted with the lobby staff every day, they were always interested in where we were going, providing tips and asking about our day as we returned....or just chatting. The restaurant staff were all fabulous as well. The free breakfast never left us hungry, no matter your preference, they have you covered. The staff got to know what we preferred too. You can't beat the view - rooftop dining with full windows!! Thanks to everyone there, we thoroughly enjoyed our stay!

There really wasn't anything.