Such a great find on booking.com. Communication was super quick from the start and the staff were brilliant. Very accommodating by allowing us an early bag drop off and also letting us leave a bag on check out to be collected later. We were given a towel each after check out so we could enjoy the beach and then offered use of shower, soap and fresh towels on our return to collect our bags … absolutely amazing ! A very lovely breakfast that can be taken in the garden, courtyard or indoors. Very friendly staff especially checkin reception staff. Thankyou for your hospitality. We really loved our stay.

We loved the quiet off the main corridors of the town. We loved the breakfast provided, there were many fresh options to choose from. The staff was very helpful to store our luggage before check in and also had a bathroom and towels for use for guests. We also loved the AC!

The rooms were small and the bathrooms even smaller, but that is to be expected in a small village. I felt that the rooms were a bit dated and the location is about 15 min walk from the train station but we knew this ahead. We didn't realized how much we would use the train and wished we would have been a bit closer to the train, but we did love the convenience to all the shops and restaurants so you just have to choose which convenience you would prefer.

We booked the room at the last minute as we decided to stay overnight in Monterosso. As soon as we book the room, the hotel sent me a very well detailed map on how to walk there from the train station. After a very pleasant 10 minute walk through cobblestone Street we arrived at the hotel. We were warmly greeted and the check-in process was flawless. Once we got to the room, the ductless air conditioner worked perfectly, and the room was quaint, clean and exactly what we Expected. In the morning the breakfast in the courtyard was fantastic with lots of variety, and the checkout process took only minutes. Overall, we are satisfied and would recommend to anyone who wants to move off the beach resorts and into the village.

Beautiful and clean. Balcony was fabulous. Bidet was a bonus. The breakfast was excellent. The common areas were very comfortable and clean. The staff was very professional and accommodating.

The shower stall was very narrow and difficult to move in. The shower head and controls were in the middle of the shower, very awkward and if you bumped into the control and hit the temperature lever, it was terrible, changing it to either super hot or cold. I'm 5' 4", 150 lbs, I can't see a large man being able to fit in the shower stall.

Friendly staff, responsive and welcoming. It is actually a hotel, unlike most of the other places we stayed in Cinque Terre. Room was clean, spacious and had a charming balcony. The bathroom was roomy with sufficient towels and good water pressure. The property has lots of little bonuses like a bar, garden areas for sitting and includs breakfast. The location is great for exploring old town.

Beds were a little on the firm side and pillows a bit on the thin side.

We had a very pleasant stay at this hotel! A special thanks to the incredibly friendly staff who kindly arranged a late check-in for us after hours — we really appreciated their flexibility and warm welcome. The room was clean and comfortable, though a bit dated, but it had everything we needed. Breakfast was good with a nice selection, and the location is simply amazing — close to everything and perfect for exploring the area.

Lovely hotel, staff was great, excellent breakfast. Excellent service. Great location just off the main road where it was quiet, but super close to everything. We opted to stay an extra night answer had to move rooms to a lower quality room and it was still great. I actually thought the bed in that room was more comfortable.

There is no elevator, so that will teach us to overpack! The bed in our first room was way too hard for my old back, and I tend to like a more firm mattress.

The location, just off the main street in Monterosso, is perfect - quiet but central. There is a series of terraces, with garden furniture and gorgeous planting, that make outdoor breakfast, or drinks later on, delightful. The standard room had a very spacious bathroom which was much appreciated. Breakfast is wonderfully varied and individually prepared cooked breakfasts are available - excellent news for walkers. But positive as all these factors are, the most striking feature of this hotel was the friendliness and helpfulness of the staff. Our group, with a variety of hotel experience all over the world, found the Souvenir personnel to be exceptionally warm, welcoming and intuitively helpful.

Everything was just right.

It was amazing—although small, but adequate. The breakfast was excellent! The staff was very friendly and polite and made our stay out of this world. Shafiq went above and beyond to make our stay very comfortable.

The wifi. It was choppy. Even after restarting it was choppy. But it was good for quick email and voice calls.

Staff was super friendly and helpful! The hotel has a bar and restaurant for an amazing breakfast. We were able to check our luggage after check out to enjoy the afternoon shopping before our departure. Location was perfect to sightsee. There are taxis that can take you to/from the train station.

Our fault for overpacking but it made the walk up to the room difficult. Our large luggage took up any and all the walking space in the room. The layout was awkward for our party of three.