The location is close to Rome Termimi station. The room size is surprisingly big and comfy.

Probably the check-out time at 10am is too early, since the check-in time is at 3pm.

The hotel is conveniently located very close to both the train station and the metro station, and there are many dining options nearby. The hotel staff were warm and patient, leaving a very deep impression on me.

This was not a very smooth stay due to the outdated facilities of the hotel, which caused my colleague and me to endure almost an entire night of sweating in the high temperatures of Rome. However, after communicating with the hotel staff, they promptly arranged a room change for us. Although the air conditioning still left much to be desired, it was significantly better than the previous room.

The hotel staff is incredible. All of them are very polited and helpful. The bedroom was huge and comfortable. Perfect location, despite a little dangerous at night. I'd stay again gladly.

I had an issue at around 3am of my first night. I was awaken and saw someone trying to enter the room by forcing the handler. I didn't inform the staff on the same day because I was afraid, buy did so later (especially when this fact happened twice again, but during the day and I thought it was the cleaning lady at these times). Anyway, the staff took notes, listened to me with full attention and said they'd take the proper actions to avoid things like that in the future.

Welcoming atmosfere, clean and over my expectations. Better than what I've seen in reviews and pictures. Building has elevator. In the day we left we could live for a few hours the luggages at the reception. It is really close to Termini!

Weird frame design around the bed, but not something to avoid the room. No proper place to unpack, if you have big bags. We had just basic stuff for two nights in our backpacks and it was fine. No fridge, but down on the street are street markets (2L drinking water bottle ~2€), some open until 3am. During the night you just need to be a bit careful for your belongings, but not scared about it.

The staff was very kind and the reception works 24 hours a day. The location is great, opposite the Termini station, everything a tourist needs is there - transport, coffee, supermarket, souvenirs..the room was clean and comfy, they made the bed for us every day..

It's a little bit noisy because of the position of the hotel, but we weren't bothered too much about it.. and on the website they wrote that they offer breakfast at one point (sweet and savory), which is not true..

After reading all the negative comments after we book i was not expecting too much . And my husband also told me not to worry as we are not staying most of the time in the hotel. When we arrived there to check in the hotel they told me they upgraded our room. But I think they move us on the 6th floor to a new hotel (Hello Hotel) the room is big and clean. Facilities wise its great, hot water is qll the time, everyday we have a room clean and bed linen change.

The noise early morning as they have done some work opposite room to us.

Friendly helpful staff who spoke excellent English. Room was clean and serviced daily. The decor was basic but the beds were comfortable. Excellent location being only a 2 minute walk from Roma Termini and an abundance of restaurants.

The decor. The bed frames were too large for the beds treating sharp edges to bump into. The bedside lamp didn’t work.

Staff and cleaning.

While being close to the main station has it's advantages it makes the area just outside the hotel noisy. Location is technically in the city center but on it's perimeter, this adds some extra walking before getting to the main parts of the city. Hotel lobby needs some renovations.

Hotel was super close to Termini, the main rail station in Rome. We were overnighting in Rome and it made the trip in/out of the main train station super convenient. If you have luggage, try to get a room on the same level as reception, as lugging upstairs can be an issue.

Running water in the toilet all night - night manager could not fix.

Really friendly gentleman at check in. All staff I met seemed nice and cheery. Nice room, no frills but great value for the price. Area is right by Termini and there's loads of bars and restaurants nearby.

The area by Termini can seem a little rough - I found it ok after a while, but some could find it quite intimidating at first. The block the hotel is in is having some work done so the stairs area is a little untidy. Once you get inside the hotel though it is fine.