Perfect communication with the hotel staff. All information we needed were wery well communicated. The room was clean, very nice and spacious enough for 2 adults nad 1 child. Despite the location was not the best, the advantage was we had only 5mins to get to the train station to get a train to the airport. Also close to the city centre.

The breakfast was not what was promised. Also, the location was not great. We, as a family with a 6 year old child, had a room in a higher floor. I do recommend to book rooms in higher floors where the noise from the streets is not that big.

ROOM: Beautiful modern design rooms. VERY comfortable bed and pillows! FACILITIES: Fully automatic, hassle free experience with the digital checkin/checkout. No room key/card to loose: only code! Free large lockers in the basement are useful. PLUS: Coffee, tea and refreshers in the room next to the kettle and coffee machine. PRO TIP: Don't forget to pick up in the basement your extra toilet paper and fresh towels if you need them!

SHOWER: 3 out of 6 times the shower was running only cold water. VERY unpleasant experience after a long day exploring the city. However the Customer Service was reachable after bypassing the chatbot on Whatsapp, finally they did NOT send anyone to check/fix the cold water situation. They didn't even get back to us, fully disregarding our problem. AREA: Not a very safe neighbourhood! Near the Termini train station, lot of weird people hanging around – especially during night time. NOT recommended for solo females travellers or group of young females!

The interior, the facilities, the bed.

The area is a little dangerous at night. We were contacted a couple of days before our stay that there is an issue with the water pressure and it could be that its not resolved until we'd come and we're given the option to cancel the booking for free. A day prior to our trip we called the hotel to see what the case was and they reassured us that our room was not affected by the issue and that it was an automatic email to all customers. Unfortunately all 4 days the water pressure was extremely low and the temperature unstable, so taking a shower was a challenge.. we contacted them twice and both times they said that they are aware of the problem and that the technicians are working on that. If we knew that we'd have trouble taking a shower we would have indeed cancelled the booking.

Very cozy, well-designed and fresh room, location is convenient: near the Termini station, not so far from the old city (20 min of walk). Nice compliment to have a snack and drinks included, and coffeemachine🤗 The service is top and fast via Whattsapp. I had a problem with access to the room but it was immediately fixed. Good quality wifi. I booked a tiny room, for me traveling as a single, it was quite enough to have a breakfast and a sleep. Gorgeous 😍

- It was very cold inside in December. - Maybe for someone it can be noisy outside as the location is near the bus and train stations with numerous shops and cafes. But when you have an early flight, it's very reasonable to accommodate in this apartment.

The room seemed newly refurbished and was very cosy. It was quite small but perfectly set up and I didn't feel there was a lack of space. You could go downstairs and grab more tea/coffee/towels etc at any time which was great. The location is super convenient and I didn't feel unsafe at all. I would definitely come back and recommend this place!

There was a bit of a smell coming from the sink but it wasn't too bad. The area is a bit dodgy but again this is normal as it is a big city and close to the main station. It's a very short walk from the station and since it's do central there always seemed to be people around (which did make it a bit noisy at night but i dont mind this much and they do provide ear plugs). There were no 'weird' people in front of the gate and in any case you can go through the restaurant most times. For context: I never came home later than 11 PM but was travelling alone.

We paid 950AUD for 5 nights which was very well priced for Rome. It's exactly as we thought. The area is not the most picturesque and a bit gritty but we had no issues and were perfectly positioned for major transport routes into the centre and the airport. Three minutes to Termini Station Clean comfy bed, hot shower, storage lockers, easy Netflix streaming, unlimited towels and tea / coffee. Free washing machine on site. There's a very cheap and cheerful place for breakfast a two minute walk away MaryLouCaffe. The only one downside was we were in room 302 and the bathroom drains were slightly smelly but I think this is an issue throughout Rome and nothing an air freshener couldn't sort out. We were more than happy for the price we paid,

good great location next to the train station

The location is a bit dangerous I would say, many homeless people and garbage

The 100% digital process worked fine for me. Got the door code early in the morning and also a message letting me know I could check in my room before the 15:00 (3:00pm) regular time. Clean and modern room with a coffee machine and several clean towels. Right next to Roma Termini (I booked this hotel because I had an early train to the airport).

I read a lot of complaints of the location being dangerous, but I did not find it so dangerous. Being so close to the train station is a worlwide risk, but the street wasn’t dark and nobody asked me anything or talked to me. I only stayed for one night, but they do not offer daily room cleaning so that might be a problem for some guests staying longer. The street was not loud like some said, but I might have been lucky. Would recomend the hotel having better blackout curtains though. The one that was in our room didn’t block street lights or daylight that well.

The location was perfect, room was very clean and cozy, modern furnished. There was coffee machine in the room, tea and coffee. Even there was a washing and drying room and this service was free. This was something new for us. We also liked the self check-in system. We got our room number and code online. Due to this code we were able to open the front door of the hotel, room door and also take a luggage locker. It was my first experience and I will recommend my friends this hotel. Thank you for your best service and hope to visit Roma again in the near future. Kristina

Digital check in and check out That was very smoothy Also the customer service at whatspp is super fast answering whatever as a call or message

1- the point for choose between savory breakfast and sweet breakfast is not friendly , which normally in all Italian hotels that I visit from south to north all have both options available to eat from both I am a person who like to eat something salty in morning then eat something sweet which was not available at your hotel and I need to choose between one of them Also savory breakfast quantity it’s not enough for a breakfast 2- at bathroom there was no shower cap