I recently had the pleasure of staying at this wonderful hotel, and I have to say, the staff were the highlight of my experience. The Filipino staff at the reception, who also prepared the food and cleaned the rooms, were incredibly welcoming, polite, friendly, and kind. They went out of their way to assist me in every possible way, ensuring that my stay was comfortable and enjoyable. Their warm hospitality truly made a difference and left a lasting impression on me. I can't recommend this hotel enough, thanks to the exceptional service provided by the amazing staff.

Ok, first off: The location is phenomenal! You can walk to almost every attraction within an easy 15 minutes. The Colosseum was maybe 30 minutes walking and there are so many piazzas along the way with different architectures to admire. Secondly: The rooms are clean and well kept. The beds are ok, not the most comfortable but when you’re on your feet all day and need some rest, they get the job done. The real winning point: the staff. Every single person I encountered from the front desk to the personnel on WhatsApp were on point. Communication was easy, consistent, and outstanding. They were even available during holidays and very accommodating when minor issues popped up. I loved this visit, it was a first and if I go back I’ll book this in a heartbeat.

The bathroom is a little cramped but honestly not that big of a deal

The place is a perfect combination of a hotel and an air b&b with. Personal touch and service as there are only 7 rooms. The service was top notch from the minute we made the reservation. The staff was always available even when they weren’t at the property. They serve excellent breakfast to the room. We left very early on the morning so they had food sent over the night before so we will still have breakfast. The place is super clean and there was always a very good smell when you come in. Location perfect for walking around the city. It is right on piazza Navona and close to everything

Nothing

Location was wonderful- 5 minute walk to Piazza Navona. Beds/Pillows extremely comfortable. Room was quite spacious and clean. Also, very quite. It also was equipped with an incredible number of outlets for charging (I think 19). Dave, who was manning reception, was quite helpful and friendly. The breakfast was beautifully prepared and delivered to our room on a room service cart. Although no hot food, is was good and nicely presented, and was based on preselected menu choices from the night before (you can order as much as you like).

One small issue - shower was a bit small. But not as small of some other showers we had encountered on our travels.

Location was really the best. All important destinations by bus or even walk easy to reach from here. Check-in and everything worked perfectly! Stuff was super nice (especially Dave managed to provide us some fruits for breakfast even though it's not foreseen). The variation of the breakfast could be improved, bit of healthy stuff (salad, fruits, veggies,...) But so far so good. Rooms were nice but also you need to get used to eat in the room you sleep, not much space. The shower might bee quite small for taller and heavier people, for us it was ok for a week. We would book again here as we definitely valued the amazing location and overall safety, cleaning of rooms, check-in, provided Services were really good.

The staff at Residencia was amazing! We were arrive very, very late and they helped us find a taxi and a place to pick up our room key. The driver they selected knew exactly what to do and made sure we were in the facility easily. They even made an exception to a late request for breakfast. The breakfast every day was fantastic. They made sure we were taking care of each and every step of the way. The room was fantastic. Very comfortable beds. The shower was phenomenal! The location was perfect for us to walk to various places in Rome, including Vatican City, Piazza Navona, and Trevi Fountain. You will not regret staying here. It was a wonderful place and when we return, we are staying here.

Not much to say for it to be applicable. To be honest, they went above and beyond the call for what staff does at a residence. You will not regret staying here.

My mom and I had a delightful 12-day stay at Residenza Zanardelli last April- May 2023. Its prime location near Piazza Navona made it the perfect starting point for exploring the Vatican and other renowned attractions in Rome, such as the Trevi Fountain, Pantheon, and Spanish Steps. Our room was everything we hoped for - comfortable, spotless, and it even had a window with a lovely view. The breakfast provided was delicious and satisfying. However, the true highlight of our stay was the exceptional service from Dave, the receptionist/customer service who went above and beyond to ensure our experience was extraordinary. He ensured our room was impeccably clean, served us breakfast promptly, and even lent us an iron and an electric plug. On top of that, he kindly offered us shopping tips. He even suggested to us where to withdraw money. Thanks to Dave, the hotel exuded a warm, welcoming atmosphere. Without hesitation, I would love to stay at Residenza Zanardelli again during our visit in 2025. It comes highly recommended!

Fantastic, central location. We were able to walk everywhere we wanted to go. Staff (David) is so friendly and extremely helpful. Rooms are small, but that's normal for city center. It is located in a residential building. Hotel seems to be an old apartment renovated to 5 separate rooms. Bit of a different feel from your traditional hotel. We opted for breakfast outside at any of the numerous surrounding cafes.

The location was perfect for visiting the historic sites in Rome. We were able to walk every where we wanted to go and were conveniently located near shops, restaurants, markets and night life. The room was comfortable and clean. The concierge, Dave was a huge source of information about the area, with local tips that helped make our stay better.

There was nothing we didn't like about our stay.

Great location in walking distance to many attractions, very friendly staff, modern rooms with comfortable and clean beds. We absolutely loved our stay there and would book again.

Loved the idea of breakfast in the rooms, but there is not enough space to eat comfortably. A good way to solve this would be to provide a foldable table that can be used on the bed.