We had the most amazing time at Mazzaro Sea Palace. My husband and I stayed here for our honeymoon and we kept saying how much we loved it. First of all, the staff is beyond kind and accommodating. They even dropped us off a cake to congratulate us on getting married. They were so helpful in suggesting places to eat and how to get into town. The hotel is perfect in many ways. Beautiful beach front property and then pretty much across street from the cable car that takes you into town. Couldn’t be more convenient. The hotel was clean and very beautiful. We want to come back ASAP!!! Thank you again!

Nothing

The resort is well positioned and the staff were friendly.

Lack of evening entertainment and bar facilities which would act as a focal point for socialising.

Being our first visit to Sicily we were amazed at the proficiency and professional kind attention we received from start to finish of our three night stay. The airport pick up arranged by the resort, the drive and the kindest of welcomes on arrival from Katerina made us feel already at home. The suite with the terrace with a grand view of the beach and ocean cannot be described in words but has to be experienced. The room, bathroom and the most comfortable bed you could relax in. Breakfast is a journey of its own. Vast variety of choices and a total experience as if one is on a journey of its own. The Armonia restaurant is an a league of its own. Try the red prawns fished locally and you will be addicted. The prawn Carpaccio took my wife's breath away, Linguine with Vongole is a must and Tiramisu takes you to gastronomical heaven. All washed down with Etna Rosato. Amazing staff, very attentive and professional all the way. Comfortable sunbeds and attentive service at your fingertips. The overall ambience, the kindness and care taken to make our short stay memorable is definitely on our Wishlist to return to

Arriving to a relatively modest entrance our eyes widened as the hotel opened up in front of us. Old school glamour and luxury and a breathtaking view all exceeded expectation. Our room was spacious, with a large terrace overlooking the beautiful bay. It was sunny and private. The breakfast was lovely - lots of fresh local specialities as well as all the international elements you'd expect in a hotel of this standard. The staff - they couldn't have been more charming and helpful. We felt very spoilt.

Location was good House keeping was wonderful Valentina was exceptional David at the concierge was very special and made our stay so enjoyable . Can thank these two individuals enough

Problems with the breakfast staff More training needed Not sure they knew how to make a flat white Given the five star rating that was a surprise

The staff are amazing. They are so friendly and helpful. The bar area for evening cocktails was lovely. Beach is a mix of sand and stone in a very nice small bay. We had a romantic dinner in our room, which was wonderful. The concierge was very helpful and friendly.

Blum restaurant is in a beautiful setting but the food was a little to eclectic for our taste. Some dishes were very nice but several disappointed. Raw pigeon was too much for me. The chef is clearly trying new things but it was too much of an experiment for us.

The location was superb, however what made our stay the best was the warm welcome we received from staff and our entire stay, their willingness to assist with every query or request we had, their helpfulness and service were exemplary. Flavia at reception organized a driver to pick us up from the airport, Nelly and Danilo at reception couldn’t do more to make our stay special. The staff at the restaurant were also an integral part of our experience being wonderful. I can’t name all the staff, too many to mention, but needless to say, we have decided to return again because of them. Thank you for your efforts.

nothing

Nice room with amazing views. The restaurant is some of the best food we’ve eaten and the breakfast was nice too. The beach front and pool area though is what really makes the stay here! All the staff were lovely too.

It’s similar with most hotel gyms but the gym is really really terrible and I’d expect a much better gym for the price to stay here. Drinks prices are also a bit crazy!

The location is perfect and easily accessible from the cable car and car. Breakfast was abundant and also with additional options other than the buffet. Staff was very friendlly, reception (Katerina), concierge (Davide, Daniel), waiters, assistants at the beach were all very helpfiul and polite. Room service and cleaning was perfect.

staff were very helpful and professional. We had a group of 15 people celebrating my 70th birthday. checking in and out went very smoothly with help from Flava. we were all given rooms next to each other on the 2nd floor with large balconies. Christian at bar made us welcome every time. We had dinner at the restaurant two nights and it was the best restaurant experience that we had in Taormina. Breakfast was exceptionally good and it was run very professionally and smoothly.