The apartment is really big , bright, warm and clean. The bed is large and comfy . There was hot water anytime. The reception is 24/7 and they are really helpful and kind. The location is a bit far from the centre (around 20' ) but there is a bus stop around 5' on foot. There are supermarkets nearby and free parking if you come by car.

The kitchen is not fully equipped. Even though there are cutlery, pots etc there wasn't any soap nor sponge so we can wash the dishes after, there was no baking paper or even oven gloves. It met our expectations but it was still a bit expensive.

The building is divided into 3 zones , zone A with big balconies on the front but they all looked empty We got apartment in zone B with small balcony and no great view. However it was nice , quite spacious apartment . We stayed for 5 nights. Cleaning service and fresh bedding and towels were provided. Very helpful and nice reception staff. Snack and coffee machines in the hall. . TV with few English channels. Good location. About 20 min walking distance to old town. Lidl and Aldi near about 5 min walk. Pizza restaurant near.

Very little kitchen equipment ( cutting board missing) but we still managed to cook dinner 1 time

The 'Residence' is exactly what it claims to be - an apartment, with all the mods and cons needed, repurposed into a hotel with one excellent 👌 receptionist and a younger, bitchier version of a student elf making an extra buck over the holiday season. Its encompassing quality would be 'homeliness'.

The sheer size of this block of flats makes it impossible to offer its users the fading veneer of hotel life, probably envisaged by its rather peckish owners looking to extract maximum bang for their invested buck.

It was fair price for the apartment. Also our studio apartment was upgraded as we were with a child. Staff at reception was very helpful. Good restaurant in a walking distance.

Location is not the city center. But has a good connection with bus. It takes around 5-7min to get to the bus station and another 15min to the city center. Also train station Vecovo in a walking distance. Overall location is okay, I am putting this comment just for attention of people who looks for city center.

We were a big group of 12 people, that were divided to 3 apartments. We liked that there were two toilets and two showers in the big apartment. Specially the one that we were 5 people. It was very easy for us to get ready. The apartmens were very clean. The apartment felt like a normal apartment not like a hotel, and we liked it. I would recommend it to everybody with a big group. Although it was a bit far from the center, there are buses quiet frequently and the walk is only 30 minutes.

Nothing

Very-very polite and helpful staff. We received an upgrade to a one-bedroom apartment, which was super comfortable. We liked the place a lot. It had everything one might need on a vacation.

It is a bit out of town. It was 45 minutes walk to the Arena on the first night. But next day we found the busses that went to different parts of downtown.

I really valued having an equipped kitchen. Particularly useful when travelling with small kids. Very friendly and helpful staff. Close to a supermarket so you can buy groceries for your breakfast (and dinner). Walking distance (around 20 min) to the old town.

I missed having a dish washer in the kitchen. An uninspiring location with views to a busy street and warehouses. The way to the old town goes through some somewhat ugly/drepressing areas with narrow side walks.

the room is clean and the kitchen is good for use. There are air conditioners to cool down the room in the hot summer, but the duration was set to a limited time. the parking place is nice, the staff is very kind.

Maybe the air conditioner is set to work for a limited time, in the morning, the machines could not be turned on with the remote controller. But the whole experience was nice.

The apartment was big and had lots of light. There property had parking and the staff were helpful and nice

The blankets were not the best, there was no carpet and generally since it is an older building maybe some renovation in the bathrooms are needed. The blinds on the balcony of our apartment were broken so we could not go to the balcony.

Modern and clean apartment with everything you need for a short visit. Super friendly and helpful staff. Good sized airy room, the air con was great to have as was the washing machine and free parking!

Was a little way from the centre, about a 20 minute walk, which was tricky in the heat. But the bus stop is close by and plenty of busses which are easy to use.