The front desk was 24hr which was perfect because we came in after midnight.

The bed was extremely hard and the ac did not work! The room was HOT that after breakfast we checked out quickly because I couldn't take the heat anymore. The breakfast could be better. Only had about 2 savory options and everything else was sweets (cakes, pastries...etc). The decor was very outdated in the rooms.

The staff was very nice and welcoming. Anything I asked for they had no problem helping me out.

Only thing I didn’t like was after day 1 I started to get ants in my room.

Great breakfast, Large room, great service and lovely staff.

It was particularly hot in Vicenza during our stay. Unfortunately the hotels aircon couldn’t keep up with the heat. We had to sleep with wet towels.

The room was particularly spacious with a good view. The bathroom was large. The room included good coffee making machines and a fridge with water. The bed was comfortable.

The location of the hotel means you either have to have a car, or be part of a group with a bus, or use local public transport. It's not very central. Walking from the train station took around 30 minutes, which is fine if you don't have luggage.

The hotel's lobby and room was really nice. The breakfast was superb and the staff was very accommodating. For the price, it was a great value.

There were weeds growing outside our room window on the balcony ledge.

Lovely hotel , everything we required from a hotel. Clean , peaceful , pleasant helpful staff, good food and drink . Had a lovely sleep in a comfortable bed , great breakfast . Parking by the hotel , lifts .

Can not think of anything I did not like , looked after well.

Nice, comfortable and clean room. We had everything we needed during our stay. The breakfast was very nice.

I would say the cost is too high for the location

The location is excellent and the free parking is very convenient since we are travelling by car. The personnel are very nice!

The only thing was the shower because the water was constantly changing from boiling hot to freezing cold.

Everything you need in a hotel, spacious room, good view, comfortable bed, kettle available, fridge with water, clean bathroom, great breakfast, lift. Friendly and helpful staff.

Breakfast was one of the best in Italy. Roberto, guy from the reception desk was perfect. He was helping us a lot. We thought we have lost our passports and he did his best to help us finding them

From our point of view everything was well, although hotel is pretty old one.