Overall, it was a great experience. The staff was friendly and the service was top notch.

The first night, my room had neither armchair nor bedside table, even though I had booked the room accordingly. The next day, the problem was solved after I contacted the reception.

I haven't been home in 12 years, and this year I came for a special event and stayed at this hotel. My family told me a lot about it as they went there often and I loved it. I celebrated my mother's birthday there and the restaurant staff was amazingly TOP for organizing this surprise for her. The hotel is Super cozy, secure, and beautiful with all these trees. I travel a lot and stay in top hotels, but this one at home made me feel great :). Now back to Germany and miss this hotel experience.

I would love for their breakfast and menu to be more diverse. It was a bit boring to have the same things for a week straight. I know they might want a chic/elevated clientelle but i think a little diveristy would be very much appreciated by the ones already there. Also, i was with my mother, so I booked a big room, and it was a bit annoying to always ask the reception for things missing in the room as the cleaners always missed giving us the basic needs for the room for 2. Staffs could do better.

Everything was really good. Staff super helpful particularly the front desk and the housekeeping. Restaurant manager was super attentive and pleasant. Just a feel good vibe about the place. Food at the restaurant was superb. Small hotel but great use of space

Small point with restaurant staff trying to make us eat outside when there still about 15 mins left to breakfast closing time. For a hotel in such calibre...not good..but not enough to mark the overall experience down.

The Moroccan oasis vibe is what drew me to booking a stay with Maison La Palmier. Upon arrival I was happy I'd selected it. The staff is customer service focused and quickly responded to issues that I brought to their attention. The bar and restaurant onsite are not to be missed. Even if you are not staying here please try the hotel and restaurant! I really wish this hotel sold their bed linen because it was so comfortable. After a few hours enjoying the pool be sure to get in a massage onsite you won't be disappointed.

There were a few hiccups in my stay but were quickly resolved. The hotel offers complimentary shuttle service to and from the airport however be sure to check your arrival and departure times with the hotel as the shuttle is not 24/7. At the time of my visit the hotel has been open for about seven months and I hope they are able to maintain the level of services.

Beautiful hotel with a very comfortable room. Staff were all very nice and always had a smile and were really happy to help. Free transfer from the airport. Nice small pool area. Good gym facilities. Very nice breakfast included.

A few teething issues as it's a new hotel - room service wanted me to pay for my meal at point of delivery but card machine didn't work. Eventually it was agreed I could pay at reception the next day, followed by a phone call once I'd gone to bed asking me to go down and pay that night... Hotel shuttle driver wasn't there when I arrived, I had to phone the hotel and he turned up 15 minutes later. Food is a bit overpriced and there are limited alternatives in the area.

Our experience was amazing. The staff were very attentive and willing to help. Fantastic customer service. Staff went above and beyond. From going out of their way to help us settle in, to prompt responses to request. The breakfast spread was not a lot but served with lots of love. The breakfast crew was very professional.

I don't like where the pool is located, but that's just my personal preference. My room was smaller than I expected.

the deco all around the place was top notch, the swimming pool area was amazingly beautiful and all the staff was very nice, friendly and helpful.

the smell, specially in the gym and reception areas. probably a matter of personal taste, but I didn't like the air freshener that they use. I find it not nice at all

It feels like an oasis. I imagined it to be bigger but it was beautifully made Loved the vibe and Thursday evening music Loved the small attentions in the room and the fact everything was branded It feels safe with the gated facilities in the middle of the city

Pool is not heated Hotel is smaller than expected The restaurant is only open at limited times. Breakfast was quite basic

The hotel gets a lot of things right. The small things like easily accessing wifi, ample towels, airport pickup and drop off, luggage hold, included breakfast really make this a comfortable and enjoyable stay.

The breakfast could include more fresh fruit. There was a noisy event on the property that closed down access to the restaurant, but we received notice on the same day, late in the day. At least a 24 hour notice would have been better so that residents could find alternatives for dinner.

The beds are comfortable and the rooms are immaculate. They provide small details that make your stay better. Wi-fi is stable, secure and fast.

They staff weren't always the most accommodating. They weren't bad, but they weren't terrific. I really expected a very high level of service as this is a Design Hotel, but they didn't meet that standard. Having sad that, this was my 4th stay at this hotel and I would stay here again.