The location and facilities were excellent as were the staff. Cleanliness was good. The included breakfast was good (see exception below)

Over priced and they charged $10 per day extra for parking. This is attached to a major shopping center with plenty of lit and patrolled free parking, but if you want to park near your room, it is $10 extra. TERRIBLE especially for what they charge for a room. Good breakfast but on the second day, they had really good Southern Biscuits BUT NO GRAVY!! WHY?

The room was a good size and the bed very comfortable. The pool was nice and it was heated. The breakfast was perfect.

The location was close to everything, but the hotel sits behind a Walmart and there were multiple homeless people around the hotel. The room was clean. but dusty and the shower pressure was horrible in the room. It was tough to take a shower and get wet I ended up washing my hair in the bathrooom sink.

Room was clean Breakfast was alright, potatoes was a little dry,apple juice and orange juice was too sweet. Need regular syrup for waffles instead chocolate

The housekeeper kept knocking on the door when it wasn't even time to leave yet. She came at 7:30 and at 9am. Mini fridge was not working

Room was very nice, comfortable and clean. Breakfast was also very good. Location was kind of different.

Extra charge to park vehicle. Felt like an upcharge. Most people who use a motel arrive by personal car. Why not raise rate by $10? It felt like something a mom & pop motel would do, not Hilton. $10 a day parking made me feel taken advantage of. Boo.

The free breakfast had a great selection and plenty of space to enjoy your meal each morning.

The rooms were limited in options. The hotel never seemed crowded, but the parking was kind of a mess. The front of the hotel is kind of in a weird spot for guests to visit. The pool is pretty small and there isn't any laundry on site.

Room exceeded expectations. We paid for the Deluxe King room. We were traveling for our daughter's graduation, and we didn't know if an extra bed might be needed based on dorm check out. Didn't use the bed, but loved that we had more space and a couch to sit on. The room was clean and spacious and well worth the little extra we paid for deluxe king. (Booking early we had great rates.)

Everything was spot on! If I had to complain, it is that you can only access the hotel by driving through the walmart shopping center parking lot. I think they should build an access from the other side road.

Breakfast was substantial . Rooms were pleasant. Staff is helpful. Location great for being near college graduation, restaurants and shopping centers. Area lovely for walking.

The hotel is a little hard to find even with GPS as it is tucked behind a Walmart, but after the initial confusion, it was fine.

We went to Thousand Oaks for a Cal Luthern swim meet on a Saturday AM. Arrived after midnight, checked out at 7:30AM. So we are not a good couple to provide much feedback. The facility was in the right location for us, clean, comfortable, and quiet.

No comment

Convenient location, friendly and helpful front desk, especially at night. Jeff was cognizant of our needs as we were experiencing a medical emergency for a family member. He is an exceptional employee .

I am 4’11” and the bed was too high. Toilet too low

Everything was fine, except we were in a rush to check out, and I accepted the receipt for my stay without checking it. The price on the receipt was a bit higher than my Booking.com paperwork. Not a lot, but it wasn't consistent. I am NOT happy about that!