Since my return to the U.S. in 2019 this is the 1st time, staying in a hotel, wherein the Staff, across the board, made me & my family feel that we were actually valued, as guests. Receptionist were very friendly & attentive, housekeeping actually visited our room (This hasn't happened in YEARS); &, the lady who managed the morning breakfast is phenomenal; in her service to hotel guests: I was extremely impressed. The lobby presentation was beautiful; &, the facilities were kept very clean.. We found the hotel to be very conveniently located; wherein shopping & dining provisions are concerned.

Zero downside.

The room was big and spacious. Very nice for the price we paid. King size bed and pull out couch and still plenty of room for our stuff as we had been traveling from MN for a wedding. Breakfast was a bit lacking, but it was food to fill the void. Facility is a bit dated, but the pool was nice and big, hot tub is hot and the pool wasn't too cold, for being outside.

Carpet in our room has seen better days, but it was a clean as it could be for the age it looked. Breakfast was not what I was expecting. Mini fridge that held the milk and juice as well as the condiments for bagels and toast didn't even feel on.

Everything was clean, our room was big, bed was comfy, and it was reasonably priced. About an hour away from the gorge amphitheater which is good given the location. Also central to everything in Wenatchee.

We booked a room that came with a jetted tub which I was super excited for, but unfortunately the plug was broken or malfunctioning for it and I couldn’t even get the tub to fill up high enough to use the jets. It sucked paying extra to not even get to use it. Also, I’m not going to lie the looks on the outside of the property / parking lot I was a little nervous about staying here. The inside of the hotel looked great though and changed my mind. We just made sure to not leave anything valuable in the car.

Staff was very friendly and always eager to help with any request. Breakfast was good; a variety of choices for most diets. Room was very nice for the age of the hotel. Beds were comfortable and service made up each day. We liked that it was not a mega hotel and we had 20-25 friends staying at the same hotel for a convention and we all could meet in the lobby living space for conversations. It was a very inviting and comfortable hotel.

Breakfast was excellent. Check in was easy.

They other guests were loud. Letting their children run up and down the halls well past quiet hrs. Stomping around. (Will not choose 1st floor again) talking loudly in the hallways in large groups. The hotel should post quiet times and remind all guests (especially large groups). More blankets, the heating/cooling system was terrible

We liked the room, the included hot breakfast, and the amazing affordable rates!

We didn’t like how small the bathroom was, and how the door was positioned to where you couldn’t open it with someone in there. The toilet didn’t flush very well, maybe a plumbing issue? Also the road noise was quite loud.

The size of the rooms is just huge, more than enough space for 4 people. We also had a room with a small patio and were really close to the pool. It actually made us stay at the motel to relax enjoy the pool. The motel is close to several restaurants and shops all at walking distance. The rest is easily reached by car.

Clean, comfortable, great breakfast, great staff. Staff member even shoveled around the cars when it snowed so people would slip.

Toilet floater needs adjustment in our room: did not keep us awake but could another customer and wastes water.

Our room was clean and quiet on the second floor. We got a good size room the two beds were fine. Wifi, tv everything worked as expected. A good breakfast included in the price was nice, no complaints. Staff were friendly and polite.

Room has only one chair, both of us could not sit on the balcony at the same time. Yes, carpet is old, dated.

Best Western is always my place to stay with excellent staff, comfy beds, breakfast is always spot on with preparation and variety. It feels like home away from home. I felt very comfortable with my stay. I can't wait until next time on my business trip!

I had to stay during a local snow blizzard at 19 degrees outside. I can't find nothing that I didn't like. My mind was clear and ready for another work day.