We had a complimentary upgrade to a bigger room due to our length of stay. Bed was comfy and room was super clean. The location was very good and only 5 min walk to the new mall TRX. Walking to pavilion was also easy abt 8min. Staff were kind and polite. We were offered a vip area at higher floor for breakfast when we asked for a better table. It was amazing! Peaceful and the spread was just nice and we love the little nasi lemak bungkus! So authentic and fragrant. Memorable stay!

The breakfast area is small and can be quite noisy.the check out time is strict and immediately our room card became invalid for lift and it was auto done without notice.

Our stay at the Capri by Fraser, Bukit Bintang was wonderful! We were delighted from the first moment we walked up to the front desk and were warmly greeted by front desk staff! The property itself was perfectly located. Bukit Bintang is at the heart of the best shopping and restaurants in KL, and close to the major tourist attractions. Our room was spacious, well equipped, and included a kitchenette. The beds were very comfortable! But what continued to impress us was the fact all the staff - most especially the front desk and concierge staff - continually went above and beyond to make certain were had all that we needed and were comfortable in their hotel. They truly were service and guest oriented for which we were grateful! Management clearly hires employees that understand how to deliver a quality guest experience!

Capri by Frazer KL is an exceptional property that sets the standard for luxury stays. From its flawless design to its impeccable service, every detail has been carefully curated to create an unforgettable experience. It’s no surprise that it remains a top choice for travellers seeking world-class accommodation. A special mention goes to Kamal, the resident fixer, whose encyclopaedic knowledge of Kuala Lumpur ensures guests have the best possible experience. Equally impressive is Remon, a dedicated waiter who consistently goes above and beyond to provide outstanding service. For those in search of a truly remarkable stay, Capri is an excellent choice.

- Nice, fresh and clean room, we were sleeping with pleasure. - We felt safe and the staff was doing its job without disturbing us. - Has small kitchen zone with microwave, which is relatively rare in hotels - Nice location, very close to shopping malls, walking distance to Twin Towers, etc.

Small things that didn't break our perfect impression, but could be improved: - We came late, but the hotel does not have room service 24/7, so we had to go outside to search for some food - No European power socket (or type-c) near the bed, only old USB socket for some reason - 100$ deposit during check-in (we had a big trip and this was the only hotel requiring it)

Modern, fairly new hotel. Room was large, comfortable and very clean. The bathroom was also nice, with a large shower and good water pressure/temperature. There was also a kitchenette, and we liked the filtered water tap for filling up our water bottles. Breakast was good. A lot of western and Asian choices, bread a bit dry, but fresh egg bar and some nice pastries. Location was perfect, close to Pavillion mall and Metro stations. There was also a handy covered walkway from the Pavilion mall to the Suria Mall at the Petronas towers. Nice pool with good depth for swimming on rooftop. Good view of city skyline, but view of Petronas towers is blocked by other skyscrapers, only the top is visible. Staff were friendly and helpful.

Firm mattress, not enough sun loungers around pool (it got very busy in the afternoon).

Breaksfast is amazing. So many choices , fresh eggs made. cheeses, yogurt.... theres simply everything you can think of.

nothing

My family and I thoroughly enjoyed our stay and absolutely loved the room. We were delighted when the receptionist graciously upgraded us from a Studio Executive King to a Studio Premier on the top floor. The breathtaking views from the room truly elevated our experience. We also made full use of the hotel’s fantastic facilities, including the well-equipped gym, fun-filled games room, refreshing swimming pool, and the modern, efficient digital parking space. Additionally, the hotel’s prime location, just a 10-minute walk to the vibrant Bukit Bintang area, added incredible convenience to our trip.

I think they randomly gave us a free room upgrade to a One Bedroom Executive for our wedding anniversary which was well-appreciated :) The hotel is walking distance to all the good food in Bukit Bintang. Room was clean, spacious and good vibes for a couple. There was a microwave to reheat any takeaway food and the fridge was big and included a freezer. We slept very comfortably here.

The parking is a bit tedious to get your car in and out with the car lift. We ended up preferring to walk to nearby places most of the time. Personally would prefer a spray instead of bidet for the toilet bowl, it would be much better for personal hygiene and convenience.

Excellent location for shopping addicts and city-breakers (5 to 15 minutes walk from the city’s biggest malls), exceptional view on KL’s numerous and breathtaking skyscrapers, very spacious room (40m2 minimum), very clean bedroom/bathroom linen, modern amenities (rooftop infinity pool, sauna, arcade room, self service laundry, ionic hair dryer, etc), helpful staff (special thanks to the French speaking attendant from the breakfast service and the concierge who arranged a smooth airport transfer for the check-out).

Spacious room with a kitchenette and a big bathroom. Very friendly staff. The pool area offers amazing views. Great location in the lively Bukit Bintang neighborhood, many places are in walking distance. MRT stations Bukit Bintang and Tun Razak Exchange can both be reached in about 10 minutes. Since our flight home was late in the evening, we could store our luggage at the hotel and even take a quick shower at the pool/gym locker before leaving for the airport.

Nothing major, just a few minor things. It would be nice if the pool could stay open a bit longer than 9pm in the evening. Breakfast at the hotel was good, but the restaurant gets very busy.