I loved the tree hut style rooms. lots of privacy, and at night it really felt like we were sleeping in the jungle (. and I loved the sounds of frogs and birds (bring earplugs if you are a light sleeper). Clean and beautiful room. The food was good, but nothing extraordinary. The beach was very nice with incredible sunsets. The coffee from the coffee bar is great as well. In the Martini bar most nights a guy plays the piano, a lovely and cozy atmosphere and great to have a drink. We did the Catamaran trip organized by the hotel which we really enjoyed. Finally, thank you to Lorion from the restaurant service. You are wonderful.

The Lotus restaurant which you have to book to us was nothing special, basically food from the buffet served in a fancier way. we also had to wait very long for our food. I also really wish the cocktails and drinks would be prepared properly with fresh ingredients rather than chemical pre mixed sugary syrups and mixers. Also they are served mostly in horrible plastic cups. Finally, the beach beds are uncomfortable and some of them broken. Could do with replacement.

A beautiful resort, it felt like a curated jungle with lots of beautiful birds everywhere. The room was nice and big, as was the bed and balcony. The food was better than expected and the facilities were great - the gym was nice, as was the pool (and plenty of towels and drinks available). The private beach was lovely - clean and plenty of space.

Check-in was a little weird - after a really long journey we were excited to go to our room. We handed over our passports and they confirmed booking, but I still then had to find the original booking confirmation, take a screenshot of it, and then email it to them (which involved connecting to the wifi etc). I don't really understand why that step in the process was necessary. Also the taxi they arranged for us to leave by was about twice as expensive as other transport we got while we were there. The room was also a bit dark and could do with a little update.

It was great to be surrounded by nature

- A walk across the road to the beach - A drive away from all the attractions - Food wasn’t very good - All meals started with delay (one time we had to wait almost an hour to be seated for dinner)

Beautiful environment where the rooms are located. Great food, drink, and staff. Beautiful beach on Bloody Bay - we liked it much better than the seven mile beach. Great martini bar on the resort. Fantastic beach bar called Office of Nature next door that you must visit!!

We like to enjoy some later evenings on the beach and the beach and beach bar closes pretty early and you can’t get back down to it later on like after dinner. Also just a heads up that Jamaica in general is a bit more expensive than we expected..taxis, souvenirs, drinks and food off resort, etc. (Like higher than Canadian prices for all these things - nothing against the resort of course for this - which is why we gave it a 10.0 - just nice to have an FYI :)).

This is a gem in Negril. All the other places are awful concrete monsters. Sunset at the palms is a tranquil garden with charm. It's quiet, close to the beach, with super friendly staff, good food, a well equipped gym (you can get massages and other spa treatments, too, but I didn't). All the cabins a spacious, well equipped with awesome bathrooms and little balconies.

This isn't the sunset's fault, but it's unfortunately not possible to walk the entire lengths of the beach (it took some convincing of the guards at the beach to let me cross...)

friendly staff, lovely room with balcony, great food and good beach!

sunbeds need replacing badly!

Beautiful surroundings with lovely gardens. Amazing pool and beach.

We liked everything!

staff was friendly and helpful.

internet coverage needs improving as I was only able to connect to the internet in the lobby.

Location is excellent, and the staff is always so accommodating, especially those who have worked at the resort for a number of years.

The buffet was perhaps less diverse and not as good in prior years, but the other dining on the resort was very good and there are plenty of options off as well.

The breakfast, lunch and dinner was pleased the majority was Jamaican food. The staff were pleasant, helpful and engaged in pleasantly in conversation. The lead manager was exceptional helpful. The rooms, the setting was very much Caribbean, would recommend this place to friends and family. The beach was amazing, and the music in the background made it Jamaica 🇯🇲.

It's without doubt that the lighting in the room was poor, someone with limited eye impairment would have an accident. There appears to be low volume music playing in the background WHY, this is Jamaica give some livlyness. Evening entertainment to be reviewed for example interject soca band, disco,. The client tell very diverse and some differences to be observed