The hotel has a really cute "throwback" feel, and is right on the lake. Our room was spacious, larger than most of what we experienced elsewhere in Japan. The staff was extremely helpful and they shuttled us to the station. Easy walk to nearby restaurants, though we didn't get out a ton.

No complaints, but next time we go hopefully the public bath will no longer be under construction so we can try that! I will say that it's a quiet area, so just make sure that's what you're looking for. The shuttle doesn't run 24-7, obviously, so just make sure that if you're traveling at an inconvenient time you're up for a 10 minute walk to/from the train station through the neighborhood.

The room was comfortable and clean and entirely adequate for our needs. The facility is a bit "aged" but well kept. The staff were pleasant and helpful. Overall impression was good. I would recommend this to other travelers not in need of extreme luxury.

The facility is a bit distant from the station and restaurants etc. This is not a problem for young folks who can walk, but a bit difficult for those with mobility challenges. Transportation by bus is available but not convenient.

Close to the lake. 15min walk from Kawaguchiko train station. Traditional Japanese style rooms. Wonderful view on lake. Upper floor has hot spring bath (onsen) with view on lake and Mt. Fuji. And it is included in room price. Water cooker in room.

Hotel might be a bit retro style, but is still very nice

The staff were so friendly and kind- very welcoming and always ready to help with any questions. The breakfast was traditional Japanese and delicious! The onsen was to die for- we had a view of Mt Fuji from the onsen. My room window also looked out into Mt Fuji so I was very lucky. The location was perfect- right on the lake. It was a lovely old fashioned guesthouse type hotel- emphasis on the staff . It has been modernised in the public areas- the bedroom was a little shabby but I didn’t mind that because of the view. They also had Japanese style tatami mat rooms overlooking the lake.

The bedroom was a little shabby.

Splendid onsen with a spectacular view of the majestic Mt Fuji during our winter stay. Room was spacious for our family of 4 with the futons rolled out at night. Hospitable front desk staff who ensures we have an unforgettable 2-nights stay at the hotel. Breakfast was excellent with the wait staff paying attention to the needs of every guest. Highly recommended for in Kawaguchiko area.

The outdoor carpark exit is a little narrow. Just must drive slowly to exit. As for the indoor carpark, you have to be careful when parking as there are pillars around the most strategic places. Thankful for the staff to guide us when parking our car in the indoor carpark.

A wonderful traditional stay (opt in for the Japanese tatami room!) that overlooks the lake and Mt. Fuji. The experience checking both in and out was easy and free of any difficulty as the staff speak English well. They operate a shuttle service to/from Kawaguchiko station that made getting around very convenient. Both the male and female onsen have a beautiful view of Mt. Fuji. The staff are all incredibly pleasant, hospitable, and helped us with recommendations as well as any questions we had about the area. The hotel in general has a dated feel/look to it that adds to its charm. Everything was clean and easy to locate. Definitely recommend this stay if you’re looking for a budget friendly hotel with great views and friendly staff!

Like already mentioned, the hotel does have a dated feel and look that may not be well received by everybody but for us, it definitely added to the hotel’s overall charm and location.

1. Well kept vintage hotel with traditional elements 2. Its always sold out so we are lucky to able to book this hotel during our stay 3. Location really great. Just 3 mins walk to bus station and facing lake kawaguchiko. 4. Shuttle service available 5. We booked breakfast during our stay and love it! We requested vegetarian breakfast to cater to muslim needs and they are very respectful to arrange it. First breakfast is salmon with rice and second breakfast is fish shabu shabu 6. Tatami room is the best! Our room is facing lake kawaguchiko and the room is huge. U can drink directly from tap water since water is from mt fuji 7. Hotel staff are really friendly. They always greet is every time we reached hotel. They serve good coffee every morning till 10am at the lobby 8. Perfect hotel in kawaguchiko tbh! 9. If you are driving there is free parking provided 10. U can rent bicycle nearby. Only 4 mins walk from hotel

Kawaguchi Hotel is a truly wonderful place to stay and offers an authentic Japanese experience. The highlight of our visit was the traditional tatami rooms, which were both comfortable and immersive. Guests can choose between a Japanese or English-style breakfast, both of which are delicious and thoughtfully prepared. The hotel boasts stunning views—Lake Kawaguchi on one side and the majestic Mount Fuji on the other—making every moment feel serene and picturesque. The reception staff were exceptional, going above and beyond to ensure our stay was enjoyable. The receptionist not only greeted us warmly but also provided a detailed map, pointing out nearby attractions and recommending restaurants for a variety of food options. Their guidance made exploring the area effortless and enjoyable. The hotel is perfectly located, just a short distance from Kawaguchi Station, with a local bus stop conveniently situated right outside. This makes getting around incredibly easy. The surrounding area is filled with fantastic restaurants, offering a wide range of cuisines to suit every palate. The onsen facilities were a delight—clean, relaxing, and a perfect way to unwind after a day of exploring. The breakfast experience was equally heartwarming, with attentive elderly ladies ensuring guests felt at home, checking in regularly to make sure everything was perfect. Overall, Kawaguchi Hotel is a must-visit for anyone looking to experience traditional Japanese hospitality, tatami-style rooms, and onsen culture. Everything about this place, from its cleanliness and friendly atmosphere to its prime location and breathtaking views, makes it a top recommendation. We loved our stay here and would highly recommend it to others!

Would be great to have dinner options

Very pleasant front desk staff. Bike rental company is a mere 3-minute walk from the hotel. Several minutes by bike one can travel the lakeside path past all the 5-star hotels -the ones with grand views of Mt Fuji. Hotel has a small gym with treadmill ,a bench, a few free weights. Bed was small but comfortable. From my room I could see Mt Fuji,unobstructed.Hotel shows some wear and tear but everything works.The thermal springs area looked brand new.Delightful place.

Hotel has no restaurant for lunch or dinner but it's just 5-10 minutes on foot to an area with restaurants.

Free train station shuttles to/from the hotel - if you don't have mobile phone coverage, use the visitor centre at the train station to call on your behalf. We were picked up within about 10 minutes in the mid-afternoon when we arrived. Friendly staff greeting us at every attendance to the hotel. English speaking staff, which should never be expected from a visitor to a country, but made asking about local attractions easier. Our room had excellent views of the lake and Mt Fuji. Large room with all the required amenities. Traditional Japanese breakfasts each morning, which were well presented and very filling. Staff were more than happy to help with explaining each dish when needed. WiFi was good with full coverage across the hotel. Traditional hotel with lots of history, which is displayed on the walls in photographs and specific items. Wood cabin style which we really enjoyed. Onsen facilities for guest use. Loved our stay here.