Staff is very kind and willing to help you whenever you need. My boyfriend and I chose the mixed dormitory and asked to be next to each other and they made it possible :) The sleeping capsules are bigger than I expected, I was so surprised. It must be something like 1x1x2 meters, you can easily sit without touching the ceiling. The common area on the 9th floor is very cool, there is a terrasse where you can smoke and enjoy the view. The breakfast is very very simple but included so I don't mind. (Crazy thing : I randomly saw the cleaning staff wiping dust on every bookshelves... and that's a lot !) The bathrooms are very clean and fully equipped. As a woman I also used the mixed bathroom and had no issue at all. Everything is very clean and feels new !

- there is no dedicated shoe area to change to slippers before entering the dormitory. So everybody walks in with shoes on... It's a carpeted floor... - They give use a simple sheet to put under the blanket, so the blanket is not completely covered. During your sleep it goes off. I didn't mind. Until I saw that, when they make the bed for new customers, they fold the blankets on the floor... Where we all walk with our shoes... I was disappointed :( - the lockers and luggage space are in the dormitory next to beds so it is noisy sometimes, and even if you are careful, you may bother people... - not their fault, but some people use the sink in the middle of the dormitory to brush their teeth past midnight lol. Please, think and have respect to others...

Loved the convenient location near the train station (3 minutes walk), many places to eat nearby, spotlessly clean common areas. Loved the kitchen and dining area!

The room I stayed in was rather small but for the price I think it was acceptable.

staff are very nice and polite everything clean enough privacy

Prepare a set of earplug before sleep. I heard loud and continuous snoring. I could not sleep well without earplugs.

Extremely nice and helpful staff. Bike rental is very nice experience and allows to conveniently explore the town. Very clean and facilities are great.

the breakfast is quite mediocre, the shower is not even on the same floor as the capsule beds, and the lounge ares is not very convenient to work from compared to other similar hotels.

Firstly the big cat outside! The staff were all really helpful and friendly, and spoke some English which isn't expected but is really helpful. The breakfast was also very simple but good toast! The accommodation itself is really well done, the shared showers, sinks and communal areas are all really nice and it feels really fancy for a hostel. Had lots of amenities like hairdryer, shampoo etc, provided slipper shoes, and also let us borrow a plug socket for a returnable deposit. Also very close to a train station (although we hadn't realised and had been walking to the one after it...the closest station looks like a giant museum!) Also has a Family Mart and a 7 Eleven right across the street so that's really handy as you can put food in the communal fridge too.

We booked a bunk bed room, ideally would have preferred a double bed, but it was kinda fun. The rooms are very small however which is sort of standard for Japan, and we were only in there to sleep, but if you are a family or want to spend time in your room I'd recommend going for a much larger room or a bigger hotel.

Great location near subway, and an easy walk from main shopping areas. Lots of food options nearby as well. Everything is super clean. Funny cat statue. The staff are nice. The toilets are also super nice. Mentaiko baguette for breakfast was delicious. Fukuoka is great, I should have stayed longer!

Check-in time is a bit late (4pm).

The location was very good and the room was clean. The staff was also nice.

The breakfast wasn't very good and there were problems communicating prior to my stay. A night before my stay, I had a received a message about needing to show proof of vaccination or a negative test in order to stay at this hotel. I didn't have any of that so I got very worried. Luckily, they didn't actually require either, but that message caused a lot of unnecessary stress.

It was my fourth stay at this hostel. Every time I come back I found the same spotless clean hostel (rooms, toilet, common spaces all super clean, they do checks many times at day). The staff is friendly, helpful and does speak a good English. There is this beautiful common area on the 9th floor where they serve breakfast everyday, or you could just go to 7/11 which is like 20 meters away and bring your own food up there. They also keep you updated about the events around Fukuoka and they have a book with all the best restaurants of the area. It’s a great place if it’s your first time visiting but also great if you’re not new, because you can find lot of inspirations while there. I will always come back to this place, I love it!

My stay at Webase was nothing short of extraordinary. One of the first things that struck me was the thoughtful design of the hostel. Cleanliness is surpassed my expectations. The entire place was impeccably maintained, from the common areas to the dormitories. I felt reassured knowing that cleanliness was a top priority here. The stuff were super friendly and helpful. I had a emergency medical condition on Sunday ( Most of the hospitals closed on that day), the stuff patiently called all resources and helped me to check all the possible details. It was so thoughtful. I can't wait to return!

If the breakfast could contain some protein.

Everything except the size of the room. Other else is perfect. Property is very new, clean, and well maintained. Enough showers, toilets, and wash basins for each floor. Location is the best, only 5 min walk to Nakasu Kawabata station. Family mart and 7-11 is 1 min away. Very convenient in everything.

Room is super small. A bit disappointed compared to the price we paid. There are no space to open the luggages. My daughter wouldn't want to come back here again even if everything is so good. The room size is way too small.