The Pillows and Doona were absolutely fanstastic, the best we have had in all our travels through japan.

We did have a bit of difficulty locating the establishment, we had been to Nozawa Onsen before , so we knew roughly where to go, As we arrived in the dark it would have been a bit beneficial to have signage, Base camp is written on the building as you enter, it would have been a bit more helpful to have it on the side or back of the building as you approach, we entered one hotel and they were kind enough to say it was behind them. Other than that Basecamp has everything that you want or need and we were happy to stay there.

Well located apartment, in between the main street where shops & restaurants are and the ski lifts. About 5min walk to everything, which is ideal. Modern fully-equipped apartment, we stayed as a family of 4 and were very comfortable. Communication with manager - Jason - was easy.

Maybe one thing missing in the apartment is a heater in the bathroom, which was a bit cold. Nothing else to highlight

Even though the property was small it had all the necessary appointments to make it a very comfortable stay for our family of three. As one of my family is a Coeliac we needed cooking facilities to cook our own Gluten-free food and the apartment had a basic kitchen with good quality cooking utensils to enable us to easily cook some basic GF meals. The beds were super comfortable, perfect after a long day in the snow.

Apartment 202 looks out onto another building so not a great view but only a minor issue when we were spending most of the time outside.

Spacious. Very well equipped kitchen. Washing machine and dryer readily available. Jason Holt was incredibly helpful and knowledgeable about local matters.

Access up a sleep icy small road was tricky. Taxi will not deliver you to the front door. A mud map written in Japanese would help find the place on arrival. My daughter also had an apartment with no storage for clothes in either bedroom. 8 minutes walk to the gondola. We stored our stuff at the rental shop as this walk would have been awful in ski boots.

The apartment was beautifully renovated and very comfortable. Our apartment had great views to the town and the mountain. Everything for cooking but so many restaurants nearby to try. A short walk to the gondola... and a short cut path to the right of the entrance to avoid walking down the driveway and back up the hill. Our host Jason was so helpful and a!lso arranged our luggage forwarding to the airport... thank you for a great stay!

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Close to main gondola and 5 minute walk to town. Jason was outstanding and responsive to all messages giving us tips and helping us organise taxis. Accommodation was super clean and beds very comfortable. Kitchwn well equipped.

The whole town is on a hill so be aware there’s some walking up/down hills that can be a little slippery at times. The top bunks are a bit enclosed and haven’t got a lot of head room so would recommend for kids.

the location was great. The size of the apartment was perfect for a family with two kids. Jason was very prompt to reply to all our requests and extremely accommodating. He also gave us a ride from and to the bus station.

we ended up stuck at train station - Jason went out of way to pick us up - great effort and really appreciated

Fantastic apartment in a great location! Will definitely be back.

Location, amenities, ease of stay.

Apartment style lodging. Near town and Nagasaka gondola. Workers were very quick to respond and all of our needs were met.

Nothing, the stay was great. However as a side note: the drive up to the apartment is on a very narrow road. We are used to Nozawa roads but if you are not, this will be a surprise.