Huge parking space - while the sheltered area is only able to accommodate around 20odd cars, there is a bigger parking area (possibly for wedding guests as there is a small chapel attached to the hotel). Onsen - very roomy and clean. Front-desk service - the staff understood that we were probably not able to get dinner at their restaurants (we had not made reservation) and instead recommended several options based on our dietary preferences. Location - located within walking distance to the Hakodate Morning Market Square, Kanemori Red Brick Warehouse and the pier.

Would have been great if there were some mention on the booking on requiring reservations for the restaurants located within the hotel - for any future guests reading this review, do yourself a favor and make a reservation.

The location of the hotel sits within walking distance to the pier where the historic red brick storag site shopping area is. And is also within a 5 min walk to the fish market, which is a great option for breakfast. We did not need to sign up for any of the food options because it was so convenient all around. There is also plenty of parking within the facility. There is also a nice onsen on the top floor over looking the pier.

Check-in time can be a bit long as it is a large hotel and everyone tries to check in at the same time.

Great location, 10mins walk from station, morning market and the red brick warehouses. On site onsen with excellent amenities and a fabulous view over the city. Breakfast excellent with buffet western and asian style plus eggs cooked to order. Hotel has restaurants, cocktail bar and gift shop.

Cafe only open a few hours each day but the cakes looked delicious. Rooms are cosy but usual for Japan and workable.

Good location for a short trip. It’s close to most of the places to visit. The Goryokaku fort is about 40minutes away on the tram. The hotel had connecting rooms which is great for families with children who are not old enough to stay by themselves.

We didn’t try the breakfast here because it had huge queues. Some people waited for over an hour to get seated. I think it’s well known for its seafood buffet.

It is one of the few good hotels with excellent overall services including facilities, customer service, food Very consistent performance and always improving and upgrading All the 5 times we stay there for the past few years

Maybe should have a few more English speaking relationships officers since it is called international hotel Also should have an English news channel

The location was excellent. We could easily walk from the train station to the hotel and it was close to the waterfront and the fish market. The breakfast was very good, both the Japanese and the Western. I enjoyed the Onsen and the whole hotel was very clean.

Nothing

Location is great. Near the tourists spots. Rooms are great for families. We got two adjoining rooms. Easier to go to the fish market for breakfast and walk around the nearby shopping spots. Carpark is easy to access and there's a back entrance straight to the reception.

NA

It was so great that free upgrade all of our 6 rooms from twin rooms to tri rooms. The location is excellence, very close to most of the sightseeing locations and fish market. As one of the 10th best breakfast in Japan, it was not make all of our family disappointed.

None

The breakfast buffet is incredible - there are a plethora of foods to try and they are all delicious. The twin room we stayed in was spacious and very comfortable.

The room was unbearably hot despite the fact that it was below freezing outside. There was no way to open the window and turning on the air conditioning only made it hotter.

Huge space, nice location.

The refurbished rooms in the West Wing is poorly maintained, e.g. the rugs are damaged. And due to the fact that the west wing was only lightly refurbished there's no power outlet near the night stand, the built in radio for the night stand are removed so that's a bummer to the nostalgia the room brings.