Room was extremely spacious with comfortable bed. Staff was very helpful in preparing the luggage forwarding paperwork to my next hotel, as well as addressing ad-hoc requests such as providing information on the nearest JP post office/takkyubin office to forward parcels back home. Morning buffet offers a wide spread of Japanese options. Hotel facilities is generous with free onsen, ice creams, yoghurt drinks and late night ramen for supper at no added cost. There are also English-speaking staff available on hand for individuals who are unable to converse in Japanese, which is a value-add given that it is primarily a business hotel.

Not my first stay in Dormy Inn, so I generally look at the usual "package" they offer and how they execute it. This hotel managed to do it - it has a great spa area with a very nice "local" touch, half-portion noodles at the evening, the rooms were good and the service helped us with luggage forwarding (takuhaibin).

The location... is okay. To be fair I struggle to call it a GOOD location, since majority of the public transport just don't go near this hotel after ~21:00, so you'll have to walk quite some from the nearest hiroden (tram) station. The nearest conbinis are also a bit too far for my liking. This is not a downside, but there is no "neutral" option on booking.com: the default pillows were quite small and hard, however we've managed to get another set at the reception without an issue.

I didn’t eat breakfast at the hotel, so I cannot comment on that. Breakfast wasn’t even included in my price of the room even though I paid about $91 nightly which is rather high for these types of chain/onsen hotels in Japan. I did enjoy the friendliness and helpfulness of the staff. One young lady even went out of her way to print out different maps for me to walk to various restaurants nearby. The room was very clean although very small as well. I liked the onsen on the rooftop floor but found it also a bit too small.

The hotel is too far from the train station. I had to take the “Loop Bus” (numbered 101 or 102 from the train station), but unfortunately, the buses stop running at 7:55 in the evening— very early compared to all the other bus routes and tramways at the train station. Of course, this isn’t the fault of the hotel. I just found the schedule to be inconvenient. Also, as mentioned, I thought my room was too small for the price I was paying. The price I paid didn’t include breakfast or cleaning services, so I think the nightly rate is too high.

I was introduced to the Dormy Hotels at their property in Kyoto and then in Osaka. Of the three, the Kyoto property has the finest facilities. Second to Kyoto is this Hiroshima property. Check in was very attentive and the room was very similar to Kyoto, except for the Kyoto property has nicer amenities and a larger selection of hot springs tubs, which is a real draw for us to choose this hotel group. It is lovely to go for a soak after taking in the somber sites of the A-Bomb of Hiroshima and the nearby activities (shopping street, Miyajima Island). We extended our visit for an additional night and I got a better rate on Booking.com than the hotel could offer me if I paid direct. They also have self-serve coffee and a delicious lemonade in the lobby, and their signature ramen in the later part of the evening. Very nice hotel concept and will recommend to friends also going to Japan. Overall, these amenities make the property feel more homey and there are a few things to enjoy without going out. They also have a shuttle to the Hiroshima station in the mornings which was extremely helpful.

The decor at the other properties we went to (Kyoto, Osaka) were minimalistic but beautiful arrangements of flowers on the walls of the floors. There is little to no decor in the hallways or rooms so it feels more like a hospital or other institution and is not as warm and inviting as it could be. Again, the Kyoto property set the standard for us.

Everything was good. The facilities were new. The onsen was spacious and well equipped which has a sauna, indoor and outdoor onsen. The room was cozy. The breakfast was amazing with high variety, including Hiroshima's fried oyster, oyster egg, momiji manjū, pudding, chawanmushi, etc. Free ramen was provided every night. Although the location is not near to the train station, there were plenty of restaurant nearby. I am very satisfied with my stay in Dormy Inn Hiroshima Annex.

Can't think of any

We had an amazing stay at Dormy Inn Annex. We were able to securely drop off our luggage early. Then we explored the city and returned later to check in. Our luggage was waiting for us in our room. Very convenient! We loved the complimentary treats, such as coffee, lemonade, ice cream and ramen! There was also a welcome treat in our bedroom on arrival. There were plenty of toiletries to use if needed. The public bath was awesome! It had indoor and open air baths so it was nice to try both. We also used the free shuttle service to the JR station, which was very convenient with luggage! The room was spotless. I would absolutely stay here again!

The pillow was a little thin and firm for me personally.

The Annex location is on the "quiet" side of town but the bar district is just a street away. The hotel is a little difficult to get to from JR Hiroshima station, so be prepared to do some walking if you will be frequenting the station. There are plenty of convenience stores nearby and the room was very large by Japanese standards.

It is a little far from public transportation

The reception staff were wonderful. I had to seek emergency dental treatment and they went out of their way to help with this, finding several options and making a booking for me. The hotel facilities were good, although rooms were on the small side. We particularly enjoyed the Onsen and we loved the free ice creams afterwards. Great to have clothes washing facilities located in the Onsen so that you could do your washing whilst enjoying the Onsen.

The free ramen were made with a meat stock - it would have been good to have a vegetarian option. The pyjamas provided were synthetic so we didn't use them.

The location was within walking distance to both the historical shrine walking route and the Peace Memorial Park. The public bath on the top floor was excellent (sauna, too) and robes and towels are provided (and complimentary cold snack!). And to top it off, a complimentary half-bowl of ramen is available before retiring for the night. Hot tea service and a stocked bath in the room was a plus. The lobby has plenty of brochures for travel and entertainment ideas.

We initially had a room at the corner - which had a constant humming noise. The manager was very nice as he offered us a smaller room but with b’fast. As it turned out the b’fast was great and the room though smaller was efficiently designed and hence we did not feel it being much smaller. Service is great too. Would recommend coming to this property if you are in Hiroshima.