The design of the hotel was quite nice it was somewhere between a western and Japanese hotel. It was nice that they gave us loungewear as well as other toiletries during our stay. There was a on-site onsen which was open to the hotel guest as well as space for baggage storage in case you arrived for checking-in time or had to check out early.

Even though they had a paid laundry service within the hotel the dryers did not work as well so a lot of guests had to spend more money and time drying their clothes which meant that there was a long time between washer dryer units being available for use by others. Also guests had to come to the second floor in order to fill their water jugs, this was mainly an issue if you were located on other floors. On the floor that we were located on there was no pantry or location for water that I was aware of.

Love this hotel.. the deisgn is so zen.. breakfast is nice.. only regret is I stayed only 1 night and did not use the Onsen. I would love to stay longer if got chance. Will definitely come back again.

Nothing. Everything perfect.

SOKI Kanazawa, a boutique hotel with a modern vibe, offered an efficient, automated check-in with staff available for assistance. While not particularly personal, it worked very well. The rooms were comfortable and clean, and the onsen was large and pleasantly uncrowded. We opted to have breakfast at the Kanazawa market across the street, which had limited options, making us regret not signing up for the hotel's breakfast.

The only downside was the lack of a front desk, which meant they couldn't hold our luggage after checkout, and the available lockers were all occupied.

The location is fantastic, right next to the food markets. The rooms are lovely and look fantastic. It is very clean and has a lovely atmosphere. Staff were very helpful and the room was very quiet. The bathrooms were great, especially as there was no step into it.

There was no where to really put your suitcase, which made it a bit of a squeeze where there are two of you. Would recommend getting a bigger room or the twin for more room. They made to room so fancy, they forgot functionality. The washing machine is a combo, takes a long time to wash and dry. They also don’t dry well. Recommend going to a local laundromat. There is no real ramp in to the hotel, so be prepared to carry it up the front stairs. Bit of information about the buses to see the attractions would be helpful in the room too.

15 minutes walk from railway station and near the hotel everything that is recommended to tourists, starting from seafood market and ending with Kanazawa castle. Staff was extremely helpful, they helped me to open my suite-case (locker was jammed), they also do have an opportunity to extend checkout period till 14:00! Japanese style breakfast was excellent, next time I would definitely go for dinner as well. Public baths are clean, provided with a water to drink and some drinks as coffee milk and soy milk as well! I would recommend this place to stay, thank you!

My room was a little dirty, table was in a coffee spots and floor near bed had someone’s hair.

The room was clean and well equipped. The spa was an added bonus. It was perfectly located in Kanazawa close to the train station and all the sites in walking distance. The meal that was included in our room price was blow your mind amazing in the small restaurant at the bottom of the hotel. I have coeliac disease and the chef was very careful for me to have food that was ok. Plus it was delicious and finished off with the most amazing pistachio ice cream. They did breakfast too but it was full so we didn’t ah e that

It was quite expensive but I think that was because the marathon was on and pushed up all the prices, the only way we got a room was to have it include dinner

+ Public bath available on ground floor + Complimentary DIY fragrance sachets just outside public bath + Zen decorations inside room and in communal areas + Ease of check-in and out + Location just next to Omicho market + Walking distance to Kenrokuen, Higashi-chaya & Naga-machi districts + Near to Kanazawa M'za mall

- Opted for Eco cleaning but trash wasn't taken out - Sink wasn't properly cleaned for next guest: long hairs were found stuck at drainage and it caused poor drainage - air conditioner wasn't functioning well and it was terribly noisy. The room was cold though the heating function was chosen..

Perfect location for your trip to Kanazawa – close enough to the station that it's not a slog to get to but also close enough to all of the main attractions of this very walkable city. The aesthetic was gorgeous and calming, checking in and out was a breeze, and staff were friendly. The bathroom was gorgeous as were the toiletries provided and the bed was very comfortable. We also appreciated having a view.

The room was quite small, but that was to be expected for Japan. However we would have loved just a few more places to hang things up – a lack of hooks rails etc meant that we found ourselves having to improvise when it came to unpacking.

Location was perfect. We walked to all the main tourist spots. Breakfast was presented beautifully. Dining room was immaculate.

I was told a vegetarian breakfast could not be prepared. I accepted the breakfast given and gave my partner the fish/meat items. My tray also contained miso soup, rice, pickles and tofu. I ate these and enjoyed them. So it seems you do have the food items to create a simple vegetarian breakfast for your guests. Though the closet had hangers, we would have appreciated some clothing hooks near the door and in the bathroom.

This is a really beautiful hotel that strikes a balance between a more traditional Japanese inn and a Western hotel. We opted for breakfast which was traditional bento boxes and was just beautifully served. The public bath is beautiful, too. The location is good, within about 10 minutes walking distance to the station and castle, right across the street from the fish market, and close to numerous cafes, bars, restaurants and shops. Despite the central location, it's very quiet and restful.

My only gripe is that our queen room was VERY small. There was really just the bed on a platform, and the TV. No chair, desk, etc. There was a rack with a few hangers for clothes. We only had carry-on luggage and struggled even with just that to find space to spread out. If you're out a lot during the day as we were, it isn't really that big of a problem. However, if you like to come back to your room during the day, or have a lot of luggage, it might be a struggle here. There also isn't much in terms of a lobby for hanging out, either.