The location is very close to Kawaguchi Station, making it easy to find food and shop around the hotel. The room is very clean, and although it is only cleaned every four days, this is not an issue. The staff are friendly and professional. The breakfast offers a good variety of menu options and tastes delicious.

The hotel never responds to inquiries sent through the messaging feature on Booking.com, even though this service is very helpful for guests to obtain the necessary information.

The hotel is a 5 min walk from Kawaguchi station. There's a nearby Lawson konbini too. Breakfast is being served from 630 to 9am and free flowing coffee is available until 10am. There's a lot of food to choose from during breakfast. Services such as the coin laundry and printing are available too. I liked the TV in the room because it's used as a communication to the customers such as asking if you will eat breakfast and for how many - to avoid food waste. They keycard is also a security key - non-guests cannot enter without it.

I guess check out time was too early? It's at 10am and if you'd like to check out late, you'll have to pay 1000 JPY for every hour but only until 1pm. They served a lot of choices for breakfast but it would have been better if there was enough space upon walking out the elevator because the dining tables are there and people were everywhere. It was disorganized/chaotic. Maybe it's best to eat breakfast early or later. Kawaguchi station doesn't have an elevator. Yet again, I say travel light.

Close to station, has lawson and 7/11 next to, super clean, basic but good quality facilities (love hard mattresses and comfy beds), amazing breakfast especially for what you pay. Pricewise - absolute value for money. Loved as well that they take environment seriously and all those over the top toothbrushes, hairbrushes etc, you get showered by in Japan in other hotels, here are optional. They as well advice settings for air-conditioning to assure you are comfy buy as well use of energy is not killing environment. Guys, extra star for that!

Nothing. Will defo come back.

Rooms are pretty much following Toyoko Inn standards. Clean, neat and well maintained. Location is close to JR Kawaguchi Station, only a 5-min walk from the west exit

The dining room during breakfast can be quite crowded from 8 - 9 a.m, perhaps hotel should think of alternative dining space when it is too crowded.

Comfortable and functional hotel for a short-term business stay. Plenty of options at breakfast (Japanese and international). The building was recently remodeled, so it's very clean and modern. I had forgotten a belt after I checked out of my room, and the staff were able to ship it to my office in Tokyo (cash-on-delivery). Overall positive experience!

Nothing in particular. Rooms are small but standard for Japanese business hotels. Non-Japanese guests might be surprised by spaghetti and meatballs for breakfast, but otherwise nothing negative.

The staff were very helpful, even when it was too late @ 2am , they tried there best to accommodate me. even when there was a language barrier , they did their best to explain using translate app. kodus to the guys and gal for doing their best.

Everything was spotless and it looked like the room had just undergone a major renovation! They provided free toiletries, pajamas and clean towels every day. The hotel is a 3-minute walk from the train station from where the train takes you to Tokyo Station in half an hour. There are shops nearby and a convenience store literally a couple of steps from the hotel

the bed was hard. Also the temperature in the shower is difficult to adjust!

Not that far from the metro stop (turn left as you exit the gates) with lots of restaurants near by. Also has free breakfast and can rent bikes via an app at the front door. Nice quiet area to relax after spending time in busy city centre

Got hit by a 5ish magnitude earthquake near the area in the morning and the building shook a bit but absolutely fine. Great quality as expected of Toyoko Inns, serviceable breakfast and accommodating staff.

Slightly far from the station probably about 6-9 minute walk. Good for light sleepers who don't want to hear the early trains.

Accommodation was very clean and has provided all the facilities that are needed.

It was a bit far from the city centre and all major turist hot spots. Big issue is night life as trains are stopping at 12 and there is no other way to come back then taxi.