I wish I could give a 20/10 as this hotel, its location, amenities and staff without forgetting restaurant were absolutely too notch and wrapping a superb holidays in Japan. The room while small was beautifully designed (don’t forget to store your suitcases underneath the beds!) with extremely comfortable beds and linen; The onsen is remarkably beautifully appointed and I had it to myself which was such a luxury! The in-house restaurant which we only tested on our day of departure for lunch is absolutely to put on your list of try-out: delicious meal as a send off from Japan! Don’t forget to enjoy their (free!) happy afternoon hour which is unheard of: who receive free sparkling wine and little pastries for free while staying at a hotel??? The staff is the cherry on the cake: sooo kind, helpful and just plain amazing Japanese hosts. The location of the hotel is literally a 3mn walk from the JR station which will take you everywhere you need in a…Tokyo minute ;) We just referred this hotel to friends heading to Tokyo this mid-October. This will be our hotel for whenever we’ll be in Tokyo next, which we hope will be soonz Arigato gozaimassu for hosting us so beautifully and kindly: we can’t wait to see you again!

Nothing!

The facility is good, the service is good, they have some good amenities for free. Breakfast was good and distance to the station is adequate. I think it can work well for families and groups.

The location can be troublesome. Is a bit far and requires to travel a lot. If you plan your day and get to the hotel late, this is not a problem, but don't plan to return often during the day.

We stayed here for 9 days. Excellent stay. 1) Friendly frontdesk staffs. They are so friendly. My niece required 2nd small booklet of paper to draw as she lost her first booklet provided in hotel room. They tried their very best to understand what we would like to have, and they really give a new booklet to my little niece. 2) Fast check in and out. They explained to us the date of housekeeping and written on the paper card holder of room card. 3) Literally just 1 or 2 mins walking distance from Akabane South exit. Best!!! 4) Don Don Donki is just beside the next building. Family Mart, just at the left side of hotel, so many restaurants and stores surrounding the hotel. 5) They provide free ochazuke from 8pm till 10pm from Mon to Thurs, free afternoon tea too. Honestly, so so nice and we took for 2nd round!! They never show angry face or show us any attitude. I really love their hospitality.I like their rice with so many toppings (feel free to take). They are so kind and helpful. 6) They provide free hair oil, lotion, face wash, varieties of tea, coffee, sugar, creamer, combs, stirrer, toothbrush with toothpaste, room slippers just beside the check in counter. So friendly and lovely gesture!!! This can help hotel guest a lot!!! Thank you so much. My hair is frizzy, I really need the hair oil so much. The honey tea is really perfect drink. I love it so so much. 7) They cleaned our room perfectly fine and tidy. 8) There are breakfast buffet too at affordable price. Why is this hotel so nice? Taking care of our stomach. Thank you!! 9) Level B1 has spa, you can find laundry machine too at other level. You can even find ice machine too. 10) The hotel staffs allowed us to put our luggage first at the lobby area which is perfectly safe and tagged it with a tag. 11) They topped up free water for us at the 4th day of our stay.

Very good location, there are some shopping malls, restaurants close by. I love the big bath. But if you use Tokyo subway 24-72hr pass, you cannot use it for akabane station. You need to use suica card.

Room is slightly bigger than other business chain hotels in Japan and it was quiet. I was able to open my large luggage on the floor. LOL. The bathroom is spacious. Convenience stores are near the hotel. Location is near the train station. If you want 'real food' for lunch or dinner, you may walk towards the train station. There's a local grocery store nearby where you can buy fresh fruits. and the best part? a 24hr DonQi (Don Quijote) is 2 bldgs away from the hotel! LOL They may not have bathtubs in their room (except for the seniors room) but they do have a public bath separating men and women. Reminder: Akabane is known for their Izakaya (pub/bar) area where office workers chill after a long day at work. I was aware of this prior to booking the hotel. It didn't bother us (traveled with my senior parents). We actually went out and drank in one of the bars on our last night and my parents enjoyed it!

NA

the staff were generally friendly, the room was really nice but just a bit on the smaller side not that much space to open my luggage (medium hardcase). The shower and bathroom were adequate and the view was really nice (we stayed on the 10th floor). I was curious to check out the public bath inside but i didnt manage to (male and female have separate baths). they have eco-friendly room service meaning they clean the room after every 3rd night however you can change your towels everyday. Overall my experience was pretty good. the hotel is also extremely close to the train station and there is a sukiya, macdonalds and, lawsons very close by.

the shampoo, conditioner and, body wash are rather watery and not that great. I recommend either buying your own or bringing your own. other than that I had a rather good experience I would definitely recommend this hotel to others as well as stay here again.

Closer ti the station and very clean

Lovation to train station, cleanliness Can accommodate 3 people

Clean and comfortable to stay in. Had lots of free amentities too. I booked the room with a TV and I could connect to various streaming apps on it including Netflix. Perfect for days when you just want to relax after walking so much in Japan. The english speaking staff was also friendly and kind. There's a public bath and laundry machines in the hotel for guests to use. Many stores are nearby too. Overall, great value for money.

Hotel is quite far from central Tokyo but since it was located near the Akabane station (about 3 min walk) it was still ok to travel to and fro the hotel.

Great location. Nice room. Comfortable bed and pillows. Great shower. Very happy with the room.

The elevators are very slow and one evening we had to wait a long time to get to our room. We were also surprised at how little English the staff speaks. Since the hotel is advertised to international travellers, the staff should be able to speak basic English.

The staff was very friendly and helpful, everything was very clean and it was clear that the hotel itself was quite new, the bed was very comfortable and all of the amenities in the room were nice to use, it was very inexpensive for what you get, it's very close to Akabane station, and there are very many restaurants, shops, and bars within easy walking distance.

The only cons were that the room is a bit small (which I knew beforehand, but it still required me to stow my snowboard bag under the bed in order to have space to walk to the bathroom), and although the location is good for the most part, there are a number of girl bars and questionable massage parlors immediately outside the front door, which did sketch me out a bit at night. I never felt unsafe or anything like that, but it did catch me off guard for sure.