Breakfast was not great for us, it was more a traditional japenese breakfast, no cereal and yoghurt, no toaster, small croissants that was about it and no black tea. would not bother to book breakfast, Across the road from a big shopping centre that had heaps of places to eat. Close to railway/subway easy walk and to where the tours all left from The room was great as we had 2 king singles so it was quite big, which was great. I would now make sure if we go back to always book rooms with 2 beds it makes a difference size wise. Lots of places to eat, bars, and close to many places of interest to walk to.

breakfast could have catered more for tourists

The breakfast does not have a lot of variety but it is definitely enough to start your day with it. I like the curry rice and also the free drinks throughout the day. At night time, you can even have a light supper as they provide tea rice and beer. You can also take additional pillows (Select from 4 different types ranging from soft to hard) which is something that you don't see often in hotel. There is also an Onsen in the hotel but I did not book it as our day was packed. The staff are also very friendly and we will definitely choose Tetora Hotel again.

A bit far from the Kyoto Station but Aeon Mall is just right opposite the hotel so you can stay at the mall till quite late and stroll back to the hotel.

Customer Service was excellent. Very friendly and helpful and made us really feel at home there. The recommendations we got from the staff were always great and helped us see great things in Kyoto. Also the unexpected extras like free soft drinks all day, free alcoholic drinks in the evening, free evening snack (Chazuke) and a special traditional breakfast for new years were amazing.

Breakfast Time could be a little longer, it stops at 9AM.

location near kyoto station, clean, friendly staff, japanese american style buffet breakfast daily

while checking in, hotel tried to charge me again. i already paid on booking website and only owed them hotel taxes. the hotel had a paper system that didn't show updated or accurate information. i tried to resolve this by showing them my receipt and contacted booking.com but i couldn't reach anyone for 24 hrs. so if you ever have an issue and need to get a representative right away there is no way. check in process took way too long and we waited over an hour hotel allowed me to finally check in and they figured it out by "looking into my information" that night.

Comfortable and pleasant stay, everything clean and professional.

Location is on the South side of the station, so a farther walk. Especially difficult with large heavy luggage. Not many food or bar options around, except for the Aeon mall across the street. Breakfast was alright, but limited options and always the same; bread runs out if you get there late.

The staff were excellent. Very welcoming, polite and helpful. Ideal location and good value for money

The beds were a little bit hard compared to what I’d like but that’s if I’m being picky

Breakfast was good to our requirement. Location very good not far from Kyoto station. One surprise was evening at 17.00hrs free alcoholic drinks were available.

Nothing as such was bad

The staff was extremely nice and flexible. The location was very convenient for me because it’s 3 min by walk to Kyoto station. And the room was really confortable for a very low price

Very convenient location

None

very close to the station, valuable cost, very helpful staffs

slight bad smell of bathroom